Missing order and zero customer service!
I am extremely disappointed with the service I’ve received from this company. I ordered all the essential items for my baby, who is due in just three weeks, and the delivery driver left the package in the bin while we were away. Unsurprisingly, the items were not there when we returned.
I immediately reached out to the company to report the issue, but they have completely failed to respond. It’s incredibly frustrating and upsetting, especially during such an important and stressful time. I refuse to pay twice for these items, and the fact that they haven’t even bothered to investigate or offer a replacement is unacceptable.
This is not the kind of service you expect from a company that claims to cater to families. Their lack of care and communication shows they are far from family-friendly. I would not recommend them to anyone, especially parents who need reliable service.








