The entire experience was smooth and straightforward. From placing the order to receiving the delivery, everything went perfectly. There was no need to get in touch with Koble, which was great. The ta... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
2 desks with lift system bought, one desk stopped moving up or down with error, I contacted Koble, in less than a week I had replacement parts, no question asked, total transparency. Desk back to norm... See more
Ordered the Elin sit stand desk a few weeks back and I’m really impressed with it. It took a couple of weeks to arrive but it’s a really good quality desk. Assembly was very easy, considering... See more
Packaging arrived in perfect condition, everything protected and neatly organised. The instructions were clear, easy to follow, and even included spare fixings, which took the stress out of assembly.... See more
Company details
Written by the company
Kobledesigns.com is the home of smart furniture. Our UK based team design and manufacturer premium smart furniture. We specialise in home office and gaming furniture and accessories. Owned and opperated by Justwise Group Ltd.
Contact info
Unit 6 The Shires, Shirehill Ind Est, Saffron Walden , CB11 3AP, Essex, United Kingdom
- 01799513466
- cs@kobledesigns.com
- kobledesigns.com
4.8
Excellent
498 reviews
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Rising and dropping desk is brilliant
The up and down feature is amazing and the phone charger. However, underneath there was a part where paint was missing and had been filled and painted over. The number display also had a few scratches. I contacted Koble about this and they offered either compensation or to replace the product which is good of them. I’ll buy from them again. Especially if a rising desk can be done that allows my phone to be paired with the desk.
21 August 2024
Reply from Koble Designs
Dear Mr Keiran Koasha,
We apologise for the minor cosmetic faults on the underside of the desk, which are not visible once the desk is fully assembled. We appreciate you are unhappy with this. We will be in touch via email about our returns process.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Really good desk
I love my desk - it looks great in my new garden office. A little point - there seems to be a couple of scratches on the top of the desk, which have arrived since working on the desk - something to be aware of. That said - it’s a great desk.
2 July 2024
Reply from Koble Designs
Hi Lucy,
Please take some pictures of the desk for us and we can get that sorted for you.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Gorgeous standup / sit down table and relatively easy to build.
Table is great, well built and solid.
29 June 2024
Reply from Koble Designs
Hi,
I am pleased to read you are happy with your new KOBLE product.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Reply from Koble Designs
Hi Ben,
I am pleased to read you were happy with our delivery times!
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Reply from Koble Designs
Hi,
I am pleased to read you were happy with our delivery and the quality of your product.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Quite responsive customer care and were…
Quite responsive customer care and were very compassionate when I raised the delay of the delivery and ensured it was delivered as promised. The make of the model is quite impressive and I am happy with the product I have received!
24 May 2024
Reply from Koble Designs
Hi,
I am glad we could help with the delivery, and you are happy with our product.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Love it!
Love, love, love my desk!
It's ridiculously indulgent and my colleagues have called me a princess. It's a little bit of luxury that has cheered up my work day. Thanks Koble!
4 May 2024
Reply from Koble Designs
Hi Nicola,
I am pleased to read you are enjoying your new KOBLE product!
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Very good and value for money
Simple to order, was delivered very quickly and was easy to put together.
Now I'm using it, its very firm and doesn't wobble when In use.
Very pleased and impressed with my purchase.
6 May 2024
Reply from Koble Designs
Hi,
I am pleased to read you are enjoying your new KOBLE product and were satisfied with our service.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Reply from Koble Designs
Hi,
I am pleased to read you are enjoying your new KOBLE product and were satisfied with our service.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Reply from Koble Designs
Hi Ian,
We agreed that the first desk you received was not up to the high standards we would ordinarily expect, so we promptly issued you a replacement. We are sorry you had this experience with your KOBLE product.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Extremely unhappy
Extremely unhappy! Have been sent videos to follow and it’s now made issues worse! The bed is brand new and we was told that someone would be coming out to sort it, not sending us videos of what to do and causing more problems!
19 April 2024
Unprompted review
Reply from Koble Designs
Hi Emma,
An engineer will be visiting you on 02/05/2024 as requested. We were however hopeful that there would be an easier fix for you, as advised by our factory, which is why we sent those potential fixes over to you.
It may be better to leave this feedback with Bensons for Beds rather than ourselves, as you are their customer, not KOBLE designs. You can leave feedback on the following link: https://www.bensonsforbeds.co.uk/products/saros-ottoman-tv-bed-frame-with-surround-sound/?sku=800420000&utm_custom=ppc_shopping&gad_source=1&gclid=EAIaIQobChMIpLmcoOfVhQMVcptQBh0JdwvZEAQYASABEgLL-fD_BwE&gclsrc=aw.ds
Regards
David (Customer Service)
Great design and functional as well, love it, thank you
Great design and functional as well I
22 March 2024
Reply from Koble Designs
Hi Tony,
I am pleased to read you are enjoying your new KOBLE product.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Great product and customer service
Great product. There were a few problems with the delivery company they used (Yodel) but Kobel arranged for another desk to be sent out via a different courier.
22 March 2024
Reply from Koble Designs
Hi Stephen,
I am pleased to read you are enjoying your new KOBLE product and I am happy to see we resolved those delivery issues for you.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
connection issues
I loved my Koble Copenhagen bed with surroundsound a lighting but after 1 month the bluetooth was not discoverable and I cant find the bluetooth connection. I have rewired the bed 3 times and still can't connect. Very disappointed as It had great sound.
30 March 2024
Unprompted review
Reply from Koble Designs
Hi Bridget,
I am sorry you have had an issue with your KOBLE product. If you get in touch with us directly we can get that resolved for you right away, and get your smart features working as they should be. Please email cs@kobledesigns.com.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Fast delivery and excellent quality
Fast delivery and excellent quality - good value all round
20 February 2024
Reply from Koble Designs
Hi Dan,
I am pleased to read we were able to deliver good service for you and that you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Excellent products
Excellent products. Packaged well, delivered quickly & good quality instructions to allow for easy assembly. My first order wasn’t perfect, I received a lamp instead of a chair. However, I ordered a further product due to the fantastic customer service received when I advised of the error. Timely & honest communication demonstrated to me that this is company who genuinely cares about the service it provides its customers. I wouldn’t hesitate to recommend Koble.
29 January 2024
Unprompted review
Reply from Koble Designs
Hi Jemma,
I am sorry there were issues with your original order but I am happy we were able to get that resolved for you and deliver excellent customer service.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Really great stuff!
27 January 2024
Reply from Koble Designs
Hi,
I am pleased to see you are enjoying your new KOBLE products.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Easy to use website and items were as…
Easy to use website and items were as they looked on screen.
22 January 2024
Reply from Koble Designs
Hi Carole,
I am glad you found our website easy to use.
I am glad you are enjoying your new Zain side table!
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
zain smart side table
Purchased a zain smart side table. sound it fantastic and looks great. This is my second one I purchased. And the good thing about that is you can cennect both together by bluetooth and have music playing in different rooms 10/10
2 January 2024
Unprompted review
Reply from Koble Designs
Hi Karl,
I am glad you are enjoying your new Zain side table!
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
Great light excellent price and a…
Great light excellent price and a promotion was launched while the item was on its way making the item cheaper and they refunded me the difference.
2 January 2024
Unprompted review
Reply from Koble Designs
Hi,
I am glad you are enjoying your new light and have had a great customer experience with KOBLE designs.
If there are any queries or support-related questions you may need to resolve, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://www.kobledesigns.com/company?tab=contact anytime, and we will be more than happy to help.
Regards
David (Customer Services)
https://www.kobledesigns.com/
https://www.justwise.com/
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