Ordered 17 September and still trying to get my money back as not arrived. No response to any emails so have contacted trading standards
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Wouldn’t even give it 1 star. Spent £32 on a new dog bed. Delivery was between 4 and 10 days. A month passed, nothing. 6 emails sent asking for either an update or refund - nothing! Today I sent a... See more
I received the bed & sadly it is not going to be suitable for my dog. I have reached out via E Mail, Chat & Facebook asking for someone to contact me reg a refund & a shipping label to return the bed.... See more
Do not waste your time or money with this company. Waited weeks for my order which finally arrived. Emailed within the hour of receipt to say how disappointed I was with the product and instig... See more
Company details
Information provided by various external sources
Dog and Cat Supplies With Free Shipping with No Minimum Purchase Requirement.
Contact info
Castle Ct 32156, 80439, Evergreen, United States
- koashouse.com
1.4
Bad
97 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Koas house has been a wonderful company…
Koas house has been a wonderful company to buy from. Always great subscribe and save prices. Excellent and responsive customer service. Highly recommend !
2 November 2019
Unprompted review
Reply from Koa's House
Thank you so very much for the kind words.
Great service & product!
The costume was great, the service and delivery fast, and we received excellent customer service and follow up from one of your representatives.
30 October 2019
Unprompted review
Reply from Koa's House
Thank you. We are so glad the costume work for you.
Deserving of 5 stars
To be honest, it nice to deal with a company that is 100 percent genuine. The treats that I have fed the dogs are very low in ingredients and they both love them. I will go on Koa's House first, prior to other dog website stores, to compare prices, adding in free shipping if offered as a plus.
29 October 2019
Unprompted review
Reply from Koa's House
Thank you, Debra! That is wonderful, we really appreciate the support & feedback
Great price and it came quickly
28 October 2019
Unprompted review
Reply from Koa's House
Thank you for the review. We really appreciate it.
Koa’s House had a great selection of…
Koa’s House had a great selection of products at competitive price and their shipping was fast and free! I will be shopping again at Koa’s House.
23 October 2019
Unprompted review
Reply from Koa's House
Thank you for your kind words. We really appreciate the feedback.
Love Koa's house the fact that they not…
Love Koa's house the fact that they not only deliver to your door, but there's so much to choose from. I'm happy and my little dogs are very happy.
23 October 2019
Unprompted review
Reply from Koa's House
Thanks for the wonderfully kind words. Hope the little ones are doing well.
Reply from Koa's House
Thanks for the kind words! Can't wait to see you and the pups again!
great customer service!
There was a mistake with my original order, and they quickly sent me the correct Replacement product.
18 October 2019
Unprompted review
Reply from Koa's House
Thank you for the review. We are very glad you received the correct product. Sorry about the inconvenience caused by the mistake.
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