Great product and great customer experience. Great to use a UK based company where everything is made to order. We ran short a few planks and they made a huge effort to prepare these for us in... See more
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While knowing I wanted a new wood floor for my home this was my first experience of shopping for one. A kind and knowledgeable flooring expert personally guided me through the various choices of p... See more
A lovely little independent company Amazing customer service in store - all staff very knowledgeable and gave us a lot of their time to talk through the choices available, and explain the producti... See more
Company replied
Friendly, polite, professional and good listeners. Excellent products and examples for customers choosing oak flooring. The advice received helped resolve a problem caused by a third party. My new... See more
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Company details
Written by the company
Bespoke wood flooring, crafted in the UK. Knot & Grain sprouted from a desire to simplify the complexity and declutter the choices. Our mission? To empower you with the freedom to design a bespoke wood floor that's uniquely yours, without the usual hassle or obscurity. Simply combine your choice of plank style, grade, thickness and surface texture online, and our meticulous team of craftsmen will create it for you and deliver it to your door.
Contact info
Unit 17 Great Western Business Park, WR4 9GN, Worcester, United Kingdom
- 01905 935246
- hello@knotandgrain.com
- knotandgrain.com
Beautiful flooring and amazing service
I would recommend Knot and Grain to anyone looking for a beautiful bespoke wooden flooring. It is the first thing people notice when they walk into our house, we get so many compliments!!! We chose the heavily brushed heritage herringbone, and love how individual each plank is with the knots it’s like a piece of art!! Sam and the team made the whole design process easy and also did a fast turn around for us so we could get the floor down before Christmas. We will 100% be using again on future projects.
1 December 2024
Unprompted review
Reply from Knot & Grain
That's great to hear Daisy. Thanks for taking the time to leave us such a great review, we look forward to working with you again on your future projects!
Reply from Knot & Grain
Great to hear, thanks so much
The Knot & Grain Team are fantastic
The Knot & Grain team were fantastic. Talk us through each step explaining the process and then delivered exactly what had been talked about. Our wooden floor is a beautiful thing and will continue to age and get better. Would highly recommend them for your flooring solutions.
7 October 2024
Unprompted review
Reply from Knot & Grain
Thank you! So glad you're happy with our team and your new floor, we hope you enjoy it for many years to come :)
Great product and great service.
Great product and great service.
Over the moon with the Finnish.
Thanks to Sam and fitter George.
Matt & Kerry
29 May 2025
Reply from Knot & Grain
That's great to hear, thanks so much for taking the time to leave us such a fabulous review.
A lovely little independent company
A lovely little independent company
Amazing customer service in store - all staff very knowledgeable and gave us a lot of their time to talk through the choices available, and explain the production process. There are so many different variations of their bespoke wooden flooring that are made to order according to your requirements/taste. They were very patient with us as we had many questions. The floor fitter used by them was great and worked very hard to get the floor down, and although he was more expensive than others, he did a fabulous job and we are very pleased with the end result.
The wooden floor is absolutely beautiful and we have received many lovely compliments about it from visitors.
8 April 2025
Reply from Knot & Grain
Hi Eva, thanks for taking the time to leave us a review. Great to hear that you're so pleased with your floor and the service you received from all of the team :)
Truly incredible experience ...
Truly incredible experience with the Knot and Grain team! Personable approach to the job with precision and skill not to mention the wood itself - truly beautiful. We won't go elsewhere for our next project!
8 April 2025
Reply from Knot & Grain
That's so great to hear! Thanks for taking the time to leave us such a fabulous review and we look forward to working with you again on your future projects.
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