Knitproneedles Reviews 

200
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Speedy delivery. To be honest I had to buy the whole magnetic kit, including the two long rulers bringing my total of three of them now, when I really only wanted to replace two small rectangula... See more

Rated 5 out of 5 stars

Superb needles. I have arthritis in my hands and find heavy, slippery metal needles difficult now. The wooden cubics are so easy to use-a real pleasure- and mean I can carry on knitting. Please keep... See more

Rated 5 out of 5 stars

Love the needles didn’t like the cords then I found the new purple ones it’s a total game changer love them .it’s a pity they are not offered in any of the needle sets as far as I can see but hayhowe... See more

Rated 5 out of 5 stars

Amazing service! I had a couple of ordering issues so I messaged on Facebook - the first time was on a Sunday evening so I didn't expect a reply until at least Monday, but I got an immediate response... See more

Company details

  1. Scrapbooking Store
  2. Craft Store
  3. Wool Store

Written by the company

We're an independent retailer of knitting needles and crochet hooks, plus the accessories to create your knitting or crochet project. We're KnitPro and Lantern Moon specialists. We use our products, so we can give you practical help and support when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

200 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(200)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and brilliant customer service

I placed my first order recently with Knitting4Fun and not only were the KnitPro products I received excellent quality, but also Knitting4Fun’s Customer Service was great in helping to sort out an incorrect item in my order - absolutely brilliant attention to detail. I will definitely order again.

17 February 2025
Rated 5 out of 5 stars

Fast dispatch

Fast dispatch, charming packaging :) (and also very secure) Thank you. The Lantern Moon needles I bought in a size 3 as they seem stronger than the Lykke needles that I normally use and wanted to try them out. They sound amazing to knit with :) The Lantern Moon cables I would recommend to anyone with Lykke interchangeable needles as they don't boing around at all, they improve any other needles they fit for an amazing experience. The cables are slightly heavier than the Lykke ones but that helps I think. Glad to be shopping from a local small business, recommend without hesitation. Good luck with everything.

3 February 2025
Rated 5 out of 5 stars

Bringing comfort back into knitting

I was finding knitting difficult until I tried circular needles which spread the weight of a garment to a comfortable level, but even better was discovering the wooden Knitpro needless combined with the 360 degree swivel cables. Great for arthritic hands. Now I can knit in comfort again.

7 January 2025
Rated 4 out of 5 stars

cable type

I love knit pro needles however there are a few different types of cables and I think these need to be described in more detail eg thickness, flexibility.
thank you

9 December 2024
Rated 1 out of 5 stars

Dreadful customer service - not interested at all.

I bought the KNITPRO 30 cm Symfonie Single Pointed Needle Set from Amazon and within a couple of weeks of light use, one of the finer needles began to split and became unusable. I contacted Amazon who referred me to Knitpro to deal with the problem. They were completely disinterested and said Amazon needed to sort this out. I was very disappointed at their complete refusal to assist me in resolving a fault with their new, relatively expensive and defective product. All I wanted was a replacement of one needle from a set of 20...

30 November 2024
Unprompted review
Knitproneedles logo

Reply from Knitproneedles

As your review states, you weren't a customer of our website. We're only able to assist our own customers. We're not the manufacturer either but a retailer. Amazon were incorrect in sending you to KnitPro and should have assisted you but unfortunately their customer service is known to be lacking and often the items they sell aren't genuine either.

We have no record of any contact from you and think you have us confused with KnitPro and would like to note this review is not a reflection of our customer service.

Rated 5 out of 5 stars

Superb needles

Superb needles. I have arthritis in my hands and find heavy, slippery metal needles difficult now. The wooden cubics are so easy to use-a real pleasure- and mean I can carry on knitting. Please keep making them.
I read about your company’s ethics in a magazine and was very impressed. Another good reason to use your needles.
Excellent customer service from local supplier Knitting4Fun too.

1 December 2024
Rated 5 out of 5 stars

Great support

Really excellent customer service. I took a chance on buying a brand I had never heard of before. Knitting4fun (Knitpro needles), made it so easy to exchange for my usual preferred brand. I am going to teach myself to crochet in 2025, and I cannot wait to use this company again.
Thank you!

24 November 2024
Rated 5 out of 5 stars

Great experience.

Excellent easy to navigate website. Fast and efficient service. Competitive prices, good choice and great quality products.

24 November 2024

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