Knightwood Mortgages Reviews 

43
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Jake was incredibly helpful in guiding my husband and me through the renewal of our two mortgages. He took the time to explain all our options clearly, and his expert knowledge made it easy for us... See more

Rated 5 out of 5 stars

Jake at Knightwood mortgages has made our first time buying experience pretty much seamless, not only that he explained and went into detail around our first remortgage and we are looking forward to... See more

Rated 5 out of 5 stars

Jake helped us out enormously when we needed a mortgage advisor. He was - from the very start - incredibly knowledgeable, keen to help and had the patience of a Saint. Unfortunately, our situation mea... See more

Rated 5 out of 5 stars

As first time buyers, we were struggling to find a lender. When one of our friends recommended Knightwood Mortgages. Our first conversation with Jake was very reassuring. He is professional at same ti... See more

Company details

  1. Mortgage Broker

Written by the company

As a professional mortgage broker, at Knightwood Mortgages we aim to take the stress and worry out of the mortgage process and ensure clients get the best deal available. Although we specialise in certain types of mortgages, we also have years of experience of advising on and arranging mortgages for those that are employed or with less complex circumstances


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Knightwood Mortgages - Jake

Jake at Knightwood mortgages has made our first time buying experience pretty much seamless, not only that he explained and went into detail around our first remortgage and we are looking forward to speaking with him again come the next round of remortgaging.

We cannot recommend Knightwood Mortgages enough, they genuinely seem to care and dedicate their time to provide an excellent service.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Jake was incredibly helpful in guiding my husband and me through the renewal of our two mortgages. He took the time to explain all our options clearly, and his expert knowledge made it easy for us to make confident, informed decisions.

He was friendly, patient, and genuinely invested in helping us find the best solution. A friend recommended Jake to me, and he turned out to be exactly what they described — professional, knowledgeable, and great to work with.

I will definitely return to him for future mortgage needs and won’t hesitate to recommend him to others.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Jake helped us out enormously when we…

Jake helped us out enormously when we needed a mortgage advisor. He was - from the very start - incredibly knowledgeable, keen to help and had the patience of a Saint. Unfortunately, our situation meant that we could only go some of the way through buying a property as first-time buyers, but we feel like we achieved a great deal with his generous help. As soon as we're able to, we plan on reaching out to him to continue. We'd have no second thoughts at all with recommending his service to anyone looking to purchase a property.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Jake and Katherine were nothing short of spectacular from start to finish.
Professional, invested, and took the time to ensure we were fully aware and informed through every stage.
Extra thanks to Katherine for having to deal with my relentless emailing!
Incredible service- would recommend to anyone

3 December 2025
Unprompted review
Knightwood Mortgages logo

Reply from Knightwood Mortgages

Thank you for your amazing feedback, we’re thrilled Jake and Katherine made the process so smooth for you!

Rated 5 out of 5 stars

Had the pleasure of working with Liz…

Had the pleasure of working with Liz and Katherine on a remortgage. Great communication, great effort and overall a great service. Can’t think of anything negative even in the slightest. I’ve already recommended them to friends and family. Will be back for the next one. Thank you

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I am very impressed with Knightwood…

I am very impressed with Knightwood Mortgages as they kept in regular touch with me during the whole time I was looking for properties and ensured I have the Principal in agreement and anything I required. Once I selected the property the team quickly ensured all documents were collected and submitted to the bank. It was a seamless experience and would certainly recommend them for their professionalism!!

14 April 2025
Rated 5 out of 5 stars

Highly recommend Jake & Liz.

Highly recommend Jake & Liz.

From our initial call to our mortgage offer, Jake and Liz were on hand for all our questions. We received clear and frequent updates throughout the process.

Liz Mead & Jake McCann were fantastic and we would highly recommend them to anyone who is looking.

We found the portal easy to navigate and it was great having somewhere we could easily upload documents to.

Thankyou both for your help so far. I have no doubt that you will both be on hand until completion.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service and incredibly positive experience

I sincerely thank Jake, Liz, and their entire team for their exceptional support throughout the mortgage application process. Their dedication, professionalism, and invaluable advice were instrumental in helping me prepare the necessary documents, coordinate effectively, and communicate smoothly with the lender, ensuring a seamless process.

I am truly grateful for the effort they all put into guiding me toward the best and most suitable option. Their expertise made this experience incredibly positive. It was especially reassuring that they kept me informed at every step, particularly during the waiting period for lender approval. This constant communication helped relieve my stress and ensured I was never left in the dark about the progress.

I truly appreciate their outstanding assistance and dedication throughout the entire process, and I highly recommend their services!

21 January 2025
Rated 5 out of 5 stars

Unbelievable experience!!! 100% recommend

I never leave reviews but the service from
Tom has been unbelievably good!!

Short timeline needed to complete and Tom went above and beyond and made so many calls to push everything along!! Service like I’ve never seen before

5 stars don’t do it justice but thanks so much for your help!!

21 March 2025
Unprompted review
Knightwood Mortgages logo

Reply from Knightwood Mortgages

Thanks so much for taking the time to write us a review. Glad we could get everything over the line for you.

Rated 5 out of 5 stars

Excellent service and Dedicated Team

Excellent service from Tom, Liz and their team. Explained all the process very clearly and kept us informed about the progress in each and every step. Team was available all the time and responded within 10 minutes for any queries sent through email. Their support continues to be the same even after the completion of process.

24 October 2024
Rated 5 out of 5 stars

Superb service and knowledge

Superb service throughout the process. Jake and Liz were really efficient and reassuring through application process and securing great rates. I would certainly recommend Knightwood to anyone looking for assistance with their mortgage. A big thank you to you both.

31 January 2025
Rated 5 out of 5 stars

Difficult Remortgage Sorted Successfully!

Thanks to Jake and Liz for their hard work and perseverance in getting our remortgage sorted - our difficult circumstances were finally overcome and we are now sorted - very happy and relieved customers of Knightwood Mortgages - would definitely recommend- thanks again JM

27 January 2025
Rated 5 out of 5 stars

As first time buyers

As first time buyers, we were struggling to find a lender. When one of our friends recommended Knightwood Mortgages. Our first conversation with Jake was very reassuring. He is professional at same time friendly. Very quick with finding us a few options and other communication. As well Liz who has been available to answer any queries promptly. Both professional and well informed about what they are doing. Can't recommend you enough. Great job.

13 January 2025
Rated 5 out of 5 stars

Excellent customer service

We had a fantastic experience with Jake, Liz and team. From start to finish, they provided a truly personal service, making us feel like more than just clients. They consistently kept us updated on better mortgage deals, particularly as rates began to fall, ensuring we always had the most competitive options available.

Their ability to spot updated rate drops and inform us promptly was invaluable, and their proactive approach saved us both time and money. They were always friendly, approachable, and happy to assist with all our queries and requests, no matter how big or small.

We couldn’t recommend them more highly for their professionalism, expertise, and exceptional customer service.

18 December 2024
Unprompted review
Knightwood Mortgages logo

Reply from Knightwood Mortgages

Thank you for your lovely review, we look forward to working with you again in the future.

Rated 5 out of 5 stars

I have used Knightwood team's services…

I have used Knightwood team's services for many years. They have always come across as professional and very prompt in response. Highly recommend them for any mortgage related support.

6 December 2024
Knightwood Mortgages logo

Reply from Knightwood Mortgages

Thanks for the kind words. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Great experience

Absolutely great experience. The communication was seamless and the professionalism was exceptional.

3 December 2024
Knightwood Mortgages logo

Reply from Knightwood Mortgages

Thank you for the kind review it has been a pleasure supporting you in the last few months

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