Would not replace or fix a defective knife never used. I would not buy any knife associated with this unreliable company.
Company replied
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See what reviewers are saying
I purchased my first Microtech OTF knife from Knife Country USA in December 2023 and just ordered my second Microtech OTF from them in January 2024. I am a repeat customer because Knife County USA is... See more
Company replied
I purchased 2 Enevu 02 Cube lights I plan on using in April for a trip, 1 of the lights arrived damaged due to a battery leak. I spoke with Josh who offered to refund me the cost of the light without... See more
Company replied
Incredible customer service! Order was confirmed immediately and arrived quickly. Then, when I wanted to exchange it, Josh helped me with no hassle at all — texted me back within minutes to coordinate... See more
Company replied
Company details
Written by the company
Knife Country USA is a family-owned online retailer based in Michigan, proudly serving knife enthusiasts, outdoorsmen, hunters, and collectors since 2003. With over 40,000 products from 800+ trusted brands like Buck, Case, Kershaw, Victorinox, and Benchmade, we’ve become one of America’s largest and most trusted sources for knives, outdoor gear, and survival tools. We’re committed to more than just selection — we believe in personal service, fast shipping, and fair pricing. Most orders ship the same or next business day, and our team is always ready to help with questions before or after your purchase. We also offer special promotions, coupon codes, and free shipping on orders over $89. At Knife Country USA, you’re not just a customer — you’re part of our community. Whether you're a first-time buyer or a long-time collector, we work hard to earn your trust and exceed expectations with every order. Our team takes pride in honest service, responsive support, and making sure every experience is a positive one. Thanks for supporting a small business with big values. We’re proud to serve you — and we’re here when you need us.
Contact info
United States
- knifecountryusa.com
4.1
Great
76 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would not replace or fix a defective…
Would not replace or fix a defective knife never used. I would not buy any knife associated with this unreliable company.
17 April 2026
Unprompted review
Reply from Knife Country USA
Hi Hal,
We’re sorry to see this review, but we need to clarify that this is not based on an actual purchase from Knife Country USA.
We have no record of any order associated with your name, and we are not affiliated with Kissing Crane. Because of that, we are not able to replace or warranty this item.
Despite this, we still responded to your inquiries promptly and courteously and even offered to help you find a comparable replacement as a courtesy.
Since no transaction took place with our company, this review misrepresents our business. We respectfully ask that it be removed. If it remains, we will submit it to Trustpilot for review, as it does not reflect a valid customer experience.
We are still willing to help you find a suitable replacement if you’d like assistance.
– Josh
Owner, Knife Country USA
Pocket diamond whetstone
Great product and great people to deal with!!! Thanks guys!!!!
9 March 2026
Unprompted review
would like to sincerely thank the…
would like to sincerely thank the entire team for their warm and excellent service throughout my stay. Everything was perfectly taken care of, from check-in to check-out I truly felt welcome and valued.
23 December 2025
Unprompted review
This place is legit
This place is legit. Shipping was extremely fast and the item was exactly as described. Will definitely order from them again
23 October 2025
Unprompted review
Customer for 18 months
I've been purchasing from Knife Country for the last 18 months. Always had a first class service. Products arrive in excellent condition and very promptly after ordering. Wouldn't hesitate to recommend to others.
3 July 2025
Unprompted review
Reply from Knife Country USA
Thank you so much for your business!
I am a long time knife collector and…
I am a long time knife collector and Knife Country USA is the best you will find, they have a huge selection, and in stock. They are just the best to work with in every catagory. I would highly recommend them for any blade needs that might arise.
15 February 2025
Unprompted review
Reply from Knife Country USA
Hi David,
Thank you so much for your kind words and support! It truly means a lot to us—especially coming from a long-time knife collector like yourself. We're passionate about what we do, and it’s feedback like yours that keeps us motivated every day.
If there’s ever anything you need, whether it’s a specific knife, sharpening gear, or just a recommendation, don’t hesitate to reach out. We’re always here to help.
Thanks again for being part of the Knife Country USA family!
All the best,
Josh Terryah
Owner, Knife Country USA
Buy from Knife Country USA!
I have used Knife Country USA for years!
They have extensive knowledge of their products and extraordinary customer service. I recently had a question about backpack features and the team responded quickly with personalized advice that truly felt genuine. It's rare to find a company that cares about its customers as much as Knife Country USA!
2 October 2024
Unprompted review
Reply from Knife Country USA
Thanks for your business Tom!
Great blade
Great blade. I love the flip up bottle opener on the bottom of the knife.
21 August 2024
Unprompted review
Reply from Knife Country USA
Thanks Bobby!
Highly recommend Knife Country USA
Highly recommend Knife Country USA, very responsive and very knowledgeable, Josh was helpful and insightful, thanks again!!
3 August 2024
Unprompted review
Reply from Knife Country USA
Thank you, Pat,!
Awesome shopping experience
From the user friendly website navigation to the awesome selection, Knife Country will be my go to. Impressed with the wide variety of items!
30 July 2024
Unprompted review
Reply from Knife Country USA
Thank you for your business. Reach out anytime.
Josh is a great guy
Josh is a great guy. Ordered a second Pakistan 1071 Cobra Head Sword Cane and sword inside. Have one for inside and one for outside. Great product! Even if you don't need a cane still nice looking walking piece and PROTECTION. Great service, great shipping, and great product. Have gotten many compliments. Then people are amazed about the little sword inside. Even had a friend get one. Thanks all.
1 July 2024
Unprompted review
Reply from Knife Country USA
Thank you so much for the awesome review! I really appreciate your continued support—and I’m glad to hear the second Cobra Head Sword Cane is serving you just as well as the first. Sounds like you’ve got both style and preparedness covered!
It’s always great to hear our products are turning heads and getting compliments—and even better when friends get in on it too. We’re grateful to have customers like you who truly enjoy what we offer.
Thanks again for the kind words and for choosing Knife Country USA!
Best regards,
Josh Terryah
Owner, Knife Country USA
Great service, prices, and turnaround
I purchased knife from knife country USA on Saturday, which was free shipping....by monday, I decided to see if I could upgrade to USPS priority shipping, So I called them up and Josh handled it before I could even finish rambling on about blades. I am a collector of sorts and I have to say that of all the blade shops I have dealt with over the many years, this was one of the best buying experiences I have encountered. Oh...and I just got an email confirmation that my knife is on the way via USPS priority shipping.
The way I was treated made me feel like family, and I will give this company priority in my next purchase.
1 July 2024
Unprompted review
Reply from Knife Country USA
Wow—thank you for such a thoughtful and generous review. It truly means a lot coming from a seasoned collector like yourself. I’m really glad I could help get that shipping upgrade taken care of quickly for you (even if we had to press pause on the blade talk for a second!).
At Knife Country USA, we aim to treat our customers like family, and I’m thrilled to hear that came through in your experience. We’re honored to have earned your trust and future business—and we look forward to helping you find the next addition to your collection.
Thanks again for the kind words and support!
All the best,
Josh Terryah
Owner, Knife Country USA
Easy n fun just great
16 January 2024
Unprompted review
Reply from Knife Country USA
Thank you so much!!!
It has awesome customers service
I was satisfied with their help it was right away no waiting
17 January 2024
Unprompted review
Reply from Knife Country USA
Hi Sharla,
Thank you so much for the kind words! I'm glad we were able to help you quickly and that you had a smooth experience. Great customer service is something we take seriously, and it's always nice to hear when it makes a difference.
We appreciate your support and look forward to helping you again anytime!
Best regards,
Josh Terryah
Owner, Knife Country USA
I purchased 2 Enevu 02 Cube lights I…
I purchased 2 Enevu 02 Cube lights I plan on using in April for a trip, 1 of the lights arrived damaged due to a battery leak. I spoke with Josh who offered to refund me the cost of the light without any problem, I really like the light and just asked for a replacement. Replacement being shipped at no cost to me. I was very impressed at how smoothly this process went, usually I'm used to dealing with an arduous, drawn out return process at other retailers, not here, complete customer satisfaction. I will be a returning customer. Thank you, Josh.
16 January 2024
Unprompted review
Reply from Knife Country USA
Hi Matthew,
Thank you so much for the kind words—it truly means a lot. I’m glad we could get that replacement light taken care of quickly and without any hassle. We always aim to make things right without making our customers jump through hoops, and it’s great to hear that came through in your experience.
I really appreciate your support and look forward to helping with your next order. Wishing you an awesome trip this April!
All the best,
Josh Terryah
Owner, Knife Country USA
Reply from Knife Country USA
Thank you so much for your business!!!
I purchased my first Microtech OTF…
I purchased my first Microtech OTF knife from Knife Country USA in December 2023 and just ordered my second Microtech OTF from them in January 2024. I am a repeat customer because Knife County USA is legit and the real deal. They provide an incredible selection, great value, fantastic customer service and overall outstanding satisfaction in every regard. Josh, the owner, is readily accessible and a great person. Small businessmen like Josh are the backbone of America. I am proud to support him and I hope you will too. I have already referred Knife Country USA to several of my friends. They are the best!
16 January 2024
Unprompted review
Reply from Knife Country USA
Hi George,
Thank you so much for your incredible review—it truly means the world to me. I’m honored that you chose us for your first (and now second!) Microtech OTF knife and even more grateful to have earned your repeat business and referrals.
Hearing that our service, selection, and values made an impression is exactly why I do what I do. Small businesses only thrive because of great customers like you, and I’m proud to have your support.
Looking forward to helping you with your next addition—and please don’t hesitate to reach out any time.
With gratitude,
Josh Terryah
Owner, Knife Country USA
Key to knowledge
I can relate to the knowledge in this pertaining the use of the product.I think it is very important to the people in whom might not be to familiar with such topics to do research
14 January 2024
Unprompted review
Reply from Knife Country USA
Hi Cantu,
Thank you for sharing your perspective! I couldn’t agree more—having the right knowledge when it comes to using tools or gear is essential, especially for those who may be new to the topic. We always aim to provide clear information and guidance to help people make informed choices, and it’s great to hear that resonated with you.
Appreciate your support and insight!
Best regards,
Josh Terryah
Owner, Knife Country USA
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