I ordered insoles six months ago and have still not received the product. I’ve emailed at least 10 times. I only got one response: “I would like to inform you of an unexpected delay affecting the... See more
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SCAM avoid - paid £45 and never received any goods. Radio silence when trying to follow up
Horrible. I purchased in September 2025, recieved emails after inquiring where my order is. And it’s the same email - shipping in 2 weeks. Still NOTHING. Complete scam and everyone should bring this t... See more
SCAM! Lost €50 for insoles that never arrived. Terrible response to emails... nothing... I place an order in August. Still recieved anything. No insoles, no refund. Stay away from these scammers!
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Scam company
Scam company, ordered, paid, no delivery and don’t respond to emails AVOID!! 😡
This is a scam
This is a scam. Ordered this product, paid £50. Have not received the product.
Scammers…
Scammers…
€80,- for nothing, no mail, no message, no products just nothing!
Everywhere I look on the internet, some new Brands pop-up with the exact same insoles, but another brandname and logo. Saw the insoles also on Temu, exact the same!
It’s really bullshit!
No response to mails
No response to mails, still have not recieved the product or are able to track it after 3 weeks. Do not order from here, it is a scam.
They don't follow their own posted…
They don't follow their own posted timeline. Customer service talks about following their process as the insole sit at the shippers processing. I told them to cancel the order they refused. Told me I couldn't request a return until they are delivered. Waste of time so I will have to dispute with my credit card. I have disputed because I still don't have the product and they continue to tell me that I do.
Long delivery & ignoring emails
Long delivery time approaching 30 days, have broke promises of delivery dates. Currently deflecting messages for a refund. Ordered nearly a month ago and still hasn’t arrived.
Cheap product
Really long delivery times. Product is cheap and not good quality.
Refused to get back to me regarding a refund.
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