This was my very first visit to a Hearing Consultant to have my ears syringed and there was a certain amount of trepidation on my part. However, any apprehension that I felt was quickly put asid... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are a family run business based in Truro, offering the highest level of care and attention to meet your needs. With over 20 years experience in the industry you can trust you will find the right solution. We offer hearing diagnostics, private hearing aids, wax removal and tinnitus consultations. We use state of the art equipment including our specialist Quiet Star Sound Booth.
13 Kenwyn Street, TR1 3DJ, Truro, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly, informative, efficient. I would highly recommend anyone with hearing issues to contact them.

Reply from K&M Hearing Solutions
If you want an expert professional medical approach, delivered gently, go to K&M Hearing! I had a very pleasant and careful investigation of wax buildup, ear health and hearing levels, and will be returning annually to keep matters under review. Highly recommended.

Reply from K&M Hearing Solutions
Friendly service. Explained everything. Nice building and made to feel welcome. Wouldn’t hesitate to recommend.

Reply from K&M Hearing Solutions
Having had ear wax removal before in my local surgery the service offered by Kara was excellent. The process was thorough and well explained and conducted in a friendly professional manner. I would highly recommend K & M Hearing. Thank you my hearing is now amazing!

Reply from K&M Hearing Solutions
5 stars ✨ all the way x I’d give more if I could … from beginning to end they were all so kind and caring and really patient with me and my fears. If you’re a nervous patient like me, “ have no fears when it comes to your ears” Kara has you covered x

Reply from K&M Hearing Solutions

Reply from K&M Hearing Solutions
Helpful and thorough with practical advice on living with tinnitus

Reply from K&M Hearing Solutions
From start to finish, it was a great experience. From the minute I rang up to seeing Kara was excellent. Kara listened to my issues and worked on my ears very efficiently causing no pain or discomfort. I wouldn’t hesitate in recommending Kara and her team.

Reply from K&M Hearing Solutions
Such a friendly and welcoming little hidden gem in the heart of Truro . Kara and Dave me feel so at ease from the minute I walked in to the clinic and were so informative. Highly recommend it

Reply from K&M Hearing Solutions
Absolutely fantastic service, everything explained and treatment gave instant results

Reply from K&M Hearing Solutions
Kara was extremely knowledgeable, made me feel safe and relaxed when she was using her equipment. My ears were very blocked with wax and I could see on a screen as she explained every step of the process, it’s great to hear clearly again. I will certainly go back for regular checks and have no hesitation in recommending her.

Reply from K&M Hearing Solutions
An initial appointment for a very thorough hearing test and assessment of my hearing followed by an appointment for the fitting and programming of my new hearing aids. All very efficient with everything carefully explained and plenty of time for questions. Also information on connecting to Bluetooth etc. I have another appointment scheduled to check how I am finding the aids and further information on using them. Kara was has been very thorough and friendly throughout and Dave welcomed us with coffee on arrival.

Reply from K&M Hearing Solutions
K&M were fantastic, very professional and friendly. Would highly recommend!

Reply from K&M Hearing Solutions
I throughly recommend Hearing Solutions. Kara looked after me well; she reassured me and carefully explained what was going to happen during the inspection and treatment and then future potential solutions. Very professional and comprehensive. A really great service! Thank you

Reply from K&M Hearing Solutions
I had thought I had caused some damage to one of my aids, but upon inspection the problem was discovered quickly and I received advice on the cleaning process which helped considerably

Reply from K&M Hearing Solutions
Booked for a hearing test which didn't go ahead due to me requiring microsuction first.
Audiologist was very informative and the procedure was faultless. A pleasant experience in safe hands, I will be back for my hearing test and then K&M will be my go to for future cleaning.
Thankyou.

Reply from K&M Hearing Solutions
KM hearing were brilliant. Friendly and professional, clearly explaining the whole process. The practise was well thought out, clean and welcoming.

Reply from K&M Hearing Solutions
I visited today with my 14 year old daughter for the first time to have ear wax removed. We were welcomed in at reception and offered drinks while we waited. When in treatment room, Kara was great and explained every step of what she was doing. She really put my daughter at ease for the whole experience. I found that the service was excellent and we will definitely be returning should we need to. Also this is the only setting that I've found locally that does paediatric ear wax removal (hoovering) as noone else that i spoke with is insured to treat anyone under the age of 16. We were so pleased with the whole experience today. Would highly recommend 😀

Reply from K&M Hearing Solutions
I had gone for ear wax removal. Upon thorough examination, it was revealed that the procedure wasn't necessary. Kara conducted a detailed audiometric assessment and explained the findings in a detailed and analytical manner. The consultation fee was minimal and the follow up process highly prompt and professional. Kara and Dave also are highly courteous individuals and offered to make me a beverage while I was waiting. This is a very honest and highly exemplary practice. Highly recommended!

Reply from K&M Hearing Solutions
I booked hearing tests with a national company and with K&M, in the same way one always obtains more than one quote for building work for example. The overall experience at K&M was on an entirely different level. Significantly superior equipment, and in a bespoke environment rather than a rented room in somebody else’s premises. Considering how thorough Kara’s services are I expected her prices to be considerably higher than the other provider, but they were in fact lower.
Kara and Dave are super friendly and provide an exceptional and professional service. Everything is explained and there is no pressure to buy or do anything at all. As Kara says, we will be on a long journey together as she supports her clients over many years, so it’s important we trust each other and get along. Well, I can’t imagine anybody not liking Kara!
I 100% recommend K&M to everybody who is wondering whether they should have their hearing checked.

Reply from K&M Hearing Solutions
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.