KlipShop UK Reviews 

Easy to buy, quick delivery.

Original Perfumes. Large selection of .
Always want to order more.
Good service.
Many thanks 😊

Outstanding products for a great price. Speedy delivery and packaged with great care. Highly recommend

Absolutely amazing. Quick delivery, high street products. Love my Juliette Armand cream and serum. Highly recommend.

Very pleased with the service I received. The package arrived within the timeframe they’d told me. And I love my new Norwex lens cleaning scarf! As advertised

This ii the best treatment for hair I have ever tried. Got quality, ingredients. It’s getting hair soft and nourishing. I’m absolutely pleased with Hadat cosmetics. Excellent product and really works!

Very good project very happy with the shaving experience good service

I initially did as much research as possible before ordering, given the mixed reviews. However, I was finding it difficult to source Norwex products in the UK, so I decided to give Klipshop a try. My experience matches what others have reported: the site claimed dispatch in 2–3 working days, and while I received a tracking email two days later it showed no info and only updated on the day of delivery.

By January 21 (having ordered on the 11th January), there were still no updates or delivery, so I emailed the company. To their credit, they replied quickly and explained that new customs regulations were causing delays (this was then further impacted by the storm). Even with that in mind, my order finally arrived on January 26—much later than expected.

The tracking only updated on the day the package arrived—unhelpful, but at least it turned up. As a former Norwex consultant, I can confirm the items are genuine Norwex products. Despite the unclear and slow shipping process, I did receive exactly what I ordered in the end.

Advice:

Email the company if you place an order, as they respond promptly.
Don’t expect a quick delivery—be patient with potential delays.

Ordered a foundation, received order confirmation email... then nothing. According to my account on their website I have no existing orders with them.

Despite the message below... my account on this website still says 'No orders' under this account. I have also received an email saying technically the order isn't late. IT IS.

The package arrived very quickly, everything is great. After reading the reviews, I was afraid to buy, but I definitely don't regret it. I don't understand why there are so many negative reviews about this online store.

I’m just here to echo what others have already mentioned. This website is far from genuine and sells fake products, as many people have pointed out. There’s hardly any information available, and when I reached out via email, they just claimed that the products are real without providing any proof. The only way to potentially get a refund (though I have zero trust that I’ll actually see my money back) is if I cover the shipping costs. What legitimate website asks customers to cover shipping when they’re dissatisfied with a purchase? Definitely not a trustworthy site.

I don't normally write reviews but all the negative reviews almost put me off making a purchase so thought I would add a positive one. Item arrived by the date specified and tracking was clear. Products were in perfect condition

I don’t usually review shops but I am reviewing this one because I am so relieved it turned out ok. I ordered about £100 of cosmetics at good prices and didn’t get an acknowledgment email so I began to worry whether the company is legitimate. The site doesn’t include much information. But I emailed customer services and got a quick response and the goods were delivered after a week (the expected timescale). Big sigh of relief!

Poor customer service and delivery.
They delivered my parcel in outside a ramdom building, I contacted them and after 8 days I have not heard from them yet and I don´t have my parcel.

I wanted to write this review as not shopped with them before. Ordered on Saturday and my item was here Friday morning. Great service thank you 👍

I wanted to add this review because I was unsure on using klipshop as I hadn’t heard of it before. However I can confirm I had a great experience, I ordered online and it came the following week via evri no problems whatsoever - thanks Klipshop.

Ordered Norwex washing powder, as it is no longer available in the UK. I also added a Norwex floor mat because it was on offer, at a good price. I could see that delivery was about a week, However, my parcel arrived in 6 days. There was good communication from the company and my parcel was well packaged. I would order again.

AVOID THIS SHOP AT ALL COSTS. Unless you want poor service and to be scammed.

I ordered a lip liner from their website for around £30. When I received it, I noticed that it didn’t come with any sort of packaging around it. Normally, with lip liners it comes in a box or plastic seal. I researched the lip liner brand and found out that they do seal the lip liners with a plastic seal , which I however did not have. Without this seal, anyone who has possession of it (eg. Packers, workers in warehouse etc..) could have opened it and touched it. I have a sickness and must take precautions with this type of thing.

Nevertheless, I was sent an opened item. So I contacted the brand and told them about there not being a plastic seal and provided them with images as well.

Their response to this was along the lines of “it was sent like this and that’s how all the lip liners come - without a seal.”

Then, when I provided them with a video of a woman unboxing the same lip liner I had ordered and peeling off a plastic seal, they changed their response and said something completely different .

Then they proceeded to say , “we did send it with the plastic seal so it couldn’t have been us”. Which was confusing because they just had told me that they didn’t sent it with the plastic seal to reduce the amount of plastic they were using ?? I thought this was suspicious and highly unprofessional.

They kept denying it then on forward that the lip liner was sent faulty.

In the end, they told me to return the item at my own cost. I had to pay for shipping and they said that even if I returned the item it would have to be in new condition which my item was not - no thanks to them.

I thought it was unfair that they wanted me to send back an item at my own cost that had issues due to their supply. Not only that, I had to pull out a magic wand and make the lip liner in the expected condition for them to even accept and process a refund although the item was sent in such a state.

They kept on telling me that the item had been sent with the plastic seal and even went as far as to provide me with “video evidence” that they did. They claimed to have sent a packing video of them packing what they claim to be “my order” however the video was just a black screen and nothing else. You couldn’t see anything but black in the video. I told them this, so they sent me a photo. In the photo it was a picture of the same brand lip liner in a plastic seal BUT the shade was a completely different colour to my lip liner so the lid of the liner was a different colour to mine. SO IT COULD NOT HAVE BEEN MY ORDER.

One minute this brand is saying they do not use the plastic seal packaging.

Then next they say that they do use the plastic seal packaging and sent it with the plastic seal

BUT I DID NOT RECEIVE A LIP LINER WITH THE PLASTIC SEAL.

I contacted them about this further and they blocked me. On everything I reached out to them on. My emails failed to send to their customer support and they had blocked my account on Instagram when I contacted them via that.

Steer clear of this brand. They claim to have provided evidence but I’m sure and certain it is false evidence.

They continued to deny everything and would not provide me with a return or refund like their terms and conditions state.

As customers, if you have an issue with a product sent by the brand and you provide evidence , you have the right to a refund or return free of charge if damaged or defective.

This is a highly unprofessional brand and I suspect they will continue to deny this.

I sincerely hope the £30 they scammed me out of will be enough to keep them going for I’m sure if this review reaches more customers they will they will refrain from purchasing anything from this company.

Thank you for taking my money and causing me stress, KlipShop.

Edit: The product arrived, later than expected but all fine at the end. Rate changed now taking this into account.
Thanks for the reply and information left here. I’ll check again cause I remember seeing somewhere about the 48 hours delivery. It didn’t help EVRI webpage did not show any update whatsoever, therefore impossible to track the order for the whole week.
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First time I buy here and still waiting for my order to arrive.
I bought it last Saturday and the shipping information showed it would take 48 hours but product not delivered, no info from the website whatsoever and on the top of that the EVRI tracking page doesn’t work. Is this a scam page?