I’ve worked on the system for about 15 years, and my current company has used it for just over 3 years. The system itself is good. It has a wide range of features and works well once it’s set... See more
Company replied
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Really pleased with our experience getting set up with Klipboard Money. We’ve recently signed up for Pay by Link, Klarna and a card terminal for D&M Motors. Haider made the whole process incredibly... See more
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Their communication is very poor during the process of building bespoke software. The time line applied can be too long and gets longer when the complete instructions for the build is not shared with... See more
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Klipboard have just helped up us upgrade from K8 Babbage to ERP One. Such a major upgrade is a lot of work and can be a stressful time. The Project Manager assigned to us could not have handled the... See more
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Company details
Written by the company
Klipboard (formerly Kerridge Commercial Systems) provides industry-specific business management software that helps organisations work smarter, operate more efficiently and grow with confidence. Since 1976, we've partnered with more than 55,000 customers worldwide across distribution, automotive, retail, rental, manufacturing, transport and field service industries. Our cloud-based software includes ERP, field service management, warehouse and inventory management, CRM, eCommerce, mobile workforce solutions, business intelligence and digital payments—all designed to streamline operations and give businesses greater visibility and control. With more than 1,600 specialists across the UK, North America, South Africa, Australia, the Nordics and Benelux, we combine deep industry expertise with local support to help customers improve performance today and prepare for tomorrow.
Contact info
Cygnet House, RG17 0YL, Hungerford, United Kingdom
- +44(0) 1488 662000
- hello@klipboard.com
- klipboard.com
3.7
Average
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Strong ERP Platform Backed by a Great Team
We've worked with Klipboard (formerly Kerridge) for many years, from our time on OneOffice through to our move to K8/ERP One in 2014.
Over that period, we've grown significantly as a business and built a strong relationship with Klipboard. They've consistently helped us streamline processes and improve our ERP landscape.
Our confidence in the platform has led us to invest further in the Klipboard ecosystem, including solutions such as ePOD and Web Builder, as well as partner products including Phocas and Netstock.
The Klipboard team brings a wealth of knowledge across both support and project delivery, and they've taken the time to understand our business and its requirements.
We would happily recommend Klipboard to any organisation looking for an ERP partner and a platform that can scale alongside their growth.
30 July 2026
Unprompted review
Reply from Klipboard
Thank you for your fantastic review! We're delighted to hear that Klipboard has supported your significant growth over the last 12 years and helped streamline processes across your business. We are so glad that Harvey and Brockless is successfully using the latest ERP One V21 platform.
It's especially rewarding to know that your confidence in our solutions has led you have successfully incorporated other products in the Klipboard ecosystem to strengthen your ERP. We're also pleased that our support and project delivery teams have been able to build a strong understanding of your business and requirements.
Thank you for your recommendation and partnership. We look forward to supporting your continued success for many years to come.
We've used Klipboard (Insphire) for a…
We've used Klipboard (Insphire) for a number of years and it remains a key part of our day-to-day operations.
Like any system, we've experienced our fair share of issues over the years, particularly around performance and stability at times. However, what has stood out recently is the willingness of the support team to listen and work with us. They've been proactive in investigating ongoing issues, introducing monitoring, and helping us through our migration to Azure and Microsoft Intune.
Support tickets are dealt with professionally, communication is good, and it's clear they're committed to continually improving the platform. No software is perfect, but it's reassuring to see they take customer feedback seriously and are investing in making the system better.
Overall, a positive experience and we're looking forward to seeing the improvements continue.
22 July 2026
Unprompted review
Reply from Klipboard
Thank you for your feedback and continued partnership. We appreciate your recognition of our support team and commitment to improvement. We're pleased to hear our efforts have made a positive impact and look forward to continuing to support your business.
Very poor support
Poor support as we have been waiting for a resolution for an issue logged in March.
Case CS0432644
Last response from Ashish Singh was 14/04/2026
Last follow up email from us 21/04/2026
3 March 2026
Reply from Klipboard
Hi Muhammed - I'm really sorry to hear that you are having this issue, I will investigate this issue now and we will come back to you. Thanks for letting us know!
UPDATE: I'm delighted to hear that we were able to resolve your issue, and that the support case has been closed. I hope things continue to be positive and thank you for being a Klipboard customer!
Poor Support : Case CS0432644
We are still waiting for a resolution to a case we logged in March :
Case CS0432644
Logged 03/03/2026
Last response from Ashish Singh 14/04/2026
Last follow up email from us 21/04/2026
3 March 2026
Reply from Klipboard
Hi Zain - really sorry that your case has not been resolved, we are looking into it now and will come back to you!
UPDATE: I'm delighted to hear that we were able to resolve your issue, and that the support case has been closed. I hope things continue to be positive and thank you for being a Klipboard customer!
Reply from Klipboard
Many thanks for your review, Marius - we appreciate the support, I'm glad you're receiving a great service from Klipboard!
A Strong and Mutually Beneficial Partnership
Overall, my feedback is very positive. In my opinion, our collaboration with Klipboard has been beneficial for both sides. It has been a true win-win relationship, with open communication, mutual trust, and a shared commitment to achieving successful outcomes. I look forward to continuing to strengthen this partnership.
14 July 2026
Unprompted review
Reply from Klipboard
Hi Nuno - thank you for your positive feedback, we really appreciate it. I'm delighted that you are enjoying a collaborative relationship with us, it's how we like to work with all our customers. Best wishes to you for the future!
If Apple did hire software!
I’ve been using OnRent for our hire business for a few years now, and overall it’s been a really positive experience.
The system is clean, intuitive, and very easy to use day-to-day, if Apple designed hire software, this is probably what it would feel like. Everything flows well, looks great, and makes managing hires much more efficient.
Where it can struggle slightly is when things don’t go exactly to plan. It’s very much a “happy path” system, so if something falls outside of the usual process or a mistake needs correcting (which happens often), it can be a bit less flexible and takes more effort to work around.
That said, for the majority of day-to-day operations, it does exactly what you need it to do and does it very well. Overall, I’d definitely recommend it to anyone looking for a modern, user-friendly hire system.
25 March 2026
Unprompted review
Reply from Klipboard
Hi Kat!
Thank you for such an incredibly kind review. We really appreciate hearing both your good experiences and your feedback!
If there's ever any workflows you may need help with, please do reach out to our support team. They are always happy to do their best to make it work with whatever you're trying to achieve!
Once again, thanks very much, and we hope you continue to have a good experience with us.
- Klipboard Team
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