Rough surface that can lead to hand injury
I bought the training set up from klatrestativet.dk and found out that the quality is not good. The surface is rough, which can lead to a hand injury. I contacted them for the solution, but they said that they sell with this quality, and they can not offer a solution. Please do not buy this low-quality product.
Reply from Klatrestativet
Dear Saif,
We are sad to hear that you are unsatisfied with our klatrestativ but as I told you in our mail correspondence, we have never had complaints! We try to do our best in making the best choice for our customers. We even in our FAQ have taken photos to document the quality and to you visually shown the surface. Saying that the quality is no good must be a mistaken point. We use materials as used all over Denmark by the professional industry as rails.
We have NO intentions to sell klatrestativer to make anybody unhappy. This is why we try to communicate everything up front. Our klatrestativer is produced when you buy. This is also why we write we do not accept returns.
The minor cams you sent on photo is normal and I am sure they will not harm anybody.