Saw just what i wanted 2 dresses for a wedding i go to Klass for any special occasion clothes i went home and ordered on line so was delivered to my address within 2 days free postage too .
Company replied
Location
Switch location174 Southwoth Road, Newton-le-Willows, WA12 0BS Merseyside., GB
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See what reviewers are saying
I purchased 2 sizes of this jacket online and returned the one which didn’t fit to my local Klass store for a refund. I had previously checked they would do this. As a first time customer it gave me c... See more
Company replied
Lisa in the Klass store located at Newbank Garden Centre, Newton le Willows, deserves a special mention for going out of her way to be helpful today. One very happy customer,
Company replied
Lots of Choice. Clothes in larger sixes. Friendly helpful staff. Nothing is too much bother for them.
Company replied
Company details
About Klass - Trebaron
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Contact info
174 Southwoth Road, Newton-le-Willows, WA12 0BS, Merseyside., United Kingdom
Get 15% Off Your First Order
4.5
Excellent
16 reviews
Replied to 82% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Saw just what i wanted 2 dresses for a…
Saw just what i wanted 2 dresses for a wedding i go to Klass for any special occasion clothes i went home and ordered on line so was delivered to my address within 2 days free postage too .
11 February 2026
Reply from Klass - Trebaron
Good Afternoon Denise, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
I purchased 2 sizes of this jacket…
I purchased 2 sizes of this jacket online and returned the one which didn’t fit to my local Klass store for a refund. I had previously checked they would do this. As a first time customer it gave me confidence to purchase. I adore my jacket it’s perfect, wish it was also available it in a different colour .
2 September 2025
Reply from Klass - Trebaron
Good Afternoon Sue, I'm glad to learn that you were impressed with our service on your first order! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.
Reply from Klass - Trebaron
Good Afternoon Helen, thank you for your kind feedback. I'm glad to learn that you are happy with our service and I hope we can welcome you back again soon!
Klass always dispatch really quickly…
Klass always dispatch really quickly and their description is always excellent 5***** for customer service as usual
1 July 2025
Reply from Klass - Trebaron
Good Afternoon Dawn, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Easy to order and quick delivery.
Easy to order and quick delivery.
Kept 2 out of 5 tops and did easy returns to store.
6 May 2025
Reply from Klass - Trebaron
Good Afternoon, thank you for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Reply from Klass - Trebaron
Good morning Mary
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
Reply from Klass - Trebaron
Good morning Marian
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Kate - klass.co.uk
As always very happy staff who are…Finding something that I loved and comfortable to wear
As always very happy staff who are always helpful
2 December 2024
Reply from Klass - Trebaron
Good afternoon Steph
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Sophie - klass.co.uk
Reply from Klass - Trebaron
Good morning Lorraine
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
Reply from Klass - Trebaron
Good morning Lesley
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Sophie - klass.co.uk
very helpful staff in the store and…
very helpful staff in the store and quick efficient delivery from on line
23 February 2024
Reply from Klass - Trebaron
Good afternoon Kathleen
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Kate - klass.co.uk
All the clothes i have ordered have…
All the clothes i have ordered have been lovely and your staff are aswell and are very helpful
8 February 2024
Reply from Klass - Trebaron
Good morning Mary
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Sophie - klass.co.uk
Great Customer Service
Lisa in the Klass store located at Newbank Garden Centre, Newton le Willows, deserves a special mention for going out of her way to be helpful today. One very happy customer,
20 September 2023
Unprompted review
Reply from Klass - Trebaron
Good afternoon
We will be sure to pass this onto Lisa! Thank you for the kind review! We greatly appreciate it.
Kind Regards Sophie - klass.co.uk
Polite helpful staff
23 July 2023
Hi I get on line and got a lovely dress…
Hi I get on line and got a lovely dress very please with it lots of Compliments about address
22 June 2023
Lots of Choice
Lots of Choice. Clothes in larger sixes. Friendly helpful staff. Nothing is too much bother for them.
11 May 2023
Reply from Klass - Trebaron
Great feedback Joyce Thank you
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