Kiwi Car Parts Reviews 

346
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the very reasonable pricing offered across the entire product selection, making purchases straightforward and satisfying. Many people note that the replacement components fit their vehicles perfectly, work precisely as expected, and arrive in excellent condition for immediate use. Some reviewers were not happy with occasional order errors, such as receiving incorrect sizes, wrong parts, or damaged items that required extra effort to resolve. Consumers also mentioned experiencing communication delays or running into unexpected issues with product durability shortly after the initial installation process.

What people talk about most

Product

Customers had positive experiences with product, noting they are top quality, arrive fast, and fit vehicles... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast and efficient shipping times.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery times and efficient... See more

Quality

Consumers find quality to be positive and consistently praise the reliable German made parts. Reviewers note... See more

Price

Reviewers express high satisfaction regarding the affordable price. Consumers consistently report finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a master window switch unit, and licence plate LED lights for my 09 VW Golf GTI. Both parts fit perfectly, and the price was cheaper than I’d expected for a euro. Arrived quic... See more

Rated 5 out of 5 stars

I’ve used Kiwi Car Parts many times and every experience has been outstanding. Their service is consistently excellent, with fast delivery, quick response times, and high-quality genuine parts every t... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Equipment Accessories Store

Written by the company

KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

346 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(346)

83 reviews in the last 12 months

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Rated 4 out of 5 stars

They contact me and solved the issue

Edit: they called me and solved the issue ! I received my order and they refunded the delivery fee. I really appreciate the prompt response and great service! The product is great too!

No response no item no tracking number is being more than a week and I have emailed them several times but no respond… is there any phone number I could reach out? Is very disappointing as I am unable to use my car until I get this item…. Please contact me if you see this order number 28569!!

18 November 2024
Unprompted review
Rated 5 out of 5 stars

part fit perfectly

part fit perfectly (VW wingmirror glass). Easy to find as was described effectively. Shipped really quickly. Highly recommend

21 October 2024
Rated 1 out of 5 stars

Order: 28277

Order: 28277
I ordered, and paid for some ABS speed sensor.
Received the first confirmation email, and no further communication. I have sent multiple direct emails and requests through their website - still no responds.
I start questioning the legitimacy of this website.
I hope they see this review, and at least trying to contact to resolve the issue.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

My son just bought his first car, 1998 Celica which needed new headlights. Thank you Kiwi Car Parts for making these available to us so quickly and for a very reasonable price. Packaging was great and postage fast. Will definitely be back for more bits as required

11 October 2024
Unprompted review

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