Slow on comms but good product, good pricing. I appreciated them calling and updating me on order.
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Review summary
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Good quick easy service.Only negative is NZ post for del.
I recently purchased a master window switch unit, and licence plate LED lights for my 09 VW Golf GTI. Both parts fit perfectly, and the price was cheaper than I’d expected for a euro. Arrived quic... See more
I’ve used Kiwi Car Parts many times and every experience has been outstanding. Their service is consistently excellent, with fast delivery, quick response times, and high-quality genuine parts every t... See more
Company details
Written by the company
KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.
Contact info
New Zealand
- sales@kiwicarparts.co.nz
- kiwicarparts.co.nz
4.4
Excellent
346 reviews
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Easy and quick
Easy and quick - I knew what I wanted as I had bought it before and it was so simple, arrived in good time.
23 June 2025
Warranty claim made easy.
Was a warranty claim and Alex made the whole process effortless, from the Communication to the return label. Thank you Kiwi Car Parts. You're still my number one Euro car parts dealer.
24 June 2025
Happy to recommend
2nd time in the past month I've ordered from Kiwi Car Parts, both times I've been very impressed. Deliveries both arrived 2 days after ordering. Quality of items are even better than expected. Would happily recommend Kiwi Car Parts to anyone.
22 June 2025
Great customer service
Great products, even better prices and awesome customer service, shipping and handling. Even got some complimentary coffee lollies
29 June 2025
Unprompted review
The fastest postage I have ever had
The fastest postage I have ever had - from Auckland to a Rural South Island town in less than 24 hours. Amazing!
17 June 2025
Unusual to give a five star review for…
Unusual to give a five star review for a faulty part, however when you encounter a problem is when you find out who you’re dealing with. I found the responsiveness and attentiveness shown by Alex to be first rate in achieving a speedy and satisfactory resolution. It gives me great confidence that the quality of the product and supplier demonstrate that this instance was simply an unfortunate outlier. Many thanks and happy to recommend.
25 May 2025
No contact whatsoever
No contact whatsoever. Can’t call them and they don’t reply to emails been emailing since Thursday with no answer or update on where my items are that I ordered. Don’t waste your time with them and I bet over half their reviews are fake!
9 June 2025
Unprompted review
easy to deal with
easy to deal with, parts are as they are, arrived within the week. Great
21 May 2025
DISHONEST THIEVING TRADERS
Spark plugs I purchased were incorrect for my vehicle(a mistake on my part), I contacting KCP regarding returning the plugs. Alex sent me the address to return the plugs which I promptly did the following day.
Since then they have ignored all attempts of contact and not refunded my purchase. Upon tracking the return package it has indeed been received.
I have dealt with KCP on several occasions however this after this unacceptable and dishonest experience om their part I will have no further dealings. I will also be warning others!
22 April 2025
Parts work perfectly and arrived in…
Parts work perfectly and arrived in double quick time. Thanks so much.
23 April 2025
Haven’t received my part yet
Haven’t received my part yet, ordered on 17 now 2 may , no Communication, nothing, tried twice to let someone know, nothing in return, not happy
17 April 2025
Reply from Kiwi Car Parts
Hey Andrew,
My apologies for not getting back to earlier.
We aren’t responsible for courier delays, but definitely provide a replacement if item isn’t delivered. You have received NZ Post tracking to check parcel transit, lodge the claim, etc.
After your email On Wed, 30 Apr 2025 at 4:10 pm we checked tracking and noticed the delay -
https://www.nzpost.co.nz/tools/tracking?trackid=00794210379900515581
We have informed NZ post about delays and Urgency note been added to the shipment -
Authority to Leave Parcel
04:26pm, 30 April 2025
Delivery instructions: URGENT ORDER! Please deliver ASAP!
Usually after that parcel would be delivered next day, while now it been processed in Wiri depot.
Have you contacted NZ Post at all?
Let me know if you are after refund or resend if it didn’t arrive.
Kind regards,
Alex
Kiwi Car Parts Team
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