Kittyspout & DoggySpout Reviews 

8,629
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 6,905 reviews, reviewers had a great experience with this company. Customers consistently state that their cats and dogs enjoy the fresh, flowing water, quickly adapting to the fountain and significantly increasing their daily water intake. Reviewers also appreciate the modern aesthetic, the exceptionally quiet motor, and the straightforward maintenance process that makes daily cleaning effortless. Some people were dissatisfied with the delivery service, pointing out that packages often take several weeks to arrive and tracking links can be unhelpful. A few other people also felt that the ordering process led to unexpected subscription enrollments for replacement filters which proved difficult to cancel.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing that their cats quickly took to the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional construction and... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the fountain is to assemble,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Order

Reviewers highlight ambiguous aspects of order processes, showing a wide range of experiences. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the fountain. Easy to clean, holds plenty of water. Kitty loves it and took to it right away. Love that it's wireless and charges with a regular C connector. Shipping takes quite awhile, so reord... See more

Company replied

Rated 4 out of 5 stars

We absolutely love the kitty spout fountain. We find the auto ship filters wildly overpriced. This is disappointing. I didn’t realize that this was happening until the second shipment had arrived. If... See more

Company replied

Rated 4 out of 5 stars

It took my cat a couple of weeks to adjust to Kitty Spout, but now she's loving it. My only issue was that when I ordered the Kitty Spout, I was under the impression I was ordering the battery operat... See more

Rated 4 out of 5 stars

Sceptical about buying this especially over the delay in it arriving but understood the reasons why. It arrived set it up and thought I had made a mistake as my cat wouldn't even look at it . I prese... See more

Company replied


Company details

  1. Pet Store

Written by the company

KittySpout and DoggySpout improve your pet’s health & happiness by providing fresh, filtered water all day long. Loved by thousands of busy pet owners for their spout-like design and easy use.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(8,629)

7,606 reviews in the last 12 months

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Rated 2 out of 5 stars

5 stars, minus 3 because it broke after 1.5 years.

5 stars because my cats love it
Minus 3 stars because it crapped out after 1.5 years. So I’m expected to buy a new one for $90 every year and a half?!
I clean it weekly, replace the filter every other week. I put filtered water in it. Very disappointing.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

My cats love their fountain and…

My cats love their fountain and expressed so much when i took it apart that i got another one. Now i can place the clean/fresh one before picking up the scuzzy one.

21 August 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is fantastic to hear that your cats love their KittySpout fountain so much that you decided to add a second one! Having a fresh, clean fountain ready to go while the other one is being cleaned sounds like a wonderfully convenient setup, especially when your kitties are not interested in waiting for their favorite water spot.

Thank you for sharing your experience and for choosing KittySpout for your cats. We truly appreciate your continued support!

Rated 5 out of 5 stars

Kitty spoyt has been very good to me as…

Kitty spoyt has been very good to me as they reply to your emails if you have any questions or concerns, and follow up with you as well. They also give you some scenarios too to try to help you.

21 August 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We are so pleased to hear that you have had such a positive experience with our customer service team! It is wonderful to know that our team responds to your questions and concerns, follows up with you, and provides helpful suggestions to assist along the way.

Thank you for taking the time to share your experience and for choosing KittySpout. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

Great product

Great products and service

21 August 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We are so pleased to hear that you are happy with both our products and service! Providing a quality experience from purchase through customer support is very important to us.

Thank you for taking the time to share your feedback and for choosing KittySpout. We truly appreciate your support!

Rated 5 out of 5 stars

It's for my little dog and she loves it…

It's for my little dog and she loves it 💕😀😀💕

18 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is wonderful to hear that your little dog loves her DoggySpout! We are so pleased that she has taken to the fountain and is enjoying the flowing water.

Thank you for sharing this sweet review and for choosing DoggySpout. We truly appreciate your support!

Rated 5 out of 5 stars

Awesome fountain my dog drinks more…

Awesome fountain my dog drinks more water now

18 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is fantastic to hear that your dog is enjoying the DoggySpout and drinking more water! We are so pleased that the flowing fountain has become a favorite part of their routine.

Thank you for sharing your experience and for choosing DoggySpout. We truly appreciate your support!

Rated 5 out of 5 stars

Great fountain

Extremely easy to assemble. Great water flow. Cats are very interested.

18 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is wonderful to hear that you found the KittySpout so easy to assemble and that you are pleased with the water flow! We are also glad that your cats are already showing plenty of interest in their new fountain.

Thank you for sharing your experience and for choosing KittySpout. We truly appreciate your support!

Rated 5 out of 5 stars

My kitties love it!

My kitties love it. They used to want me to turn on the bathroom faucet for them and I would forget to turn it off. Now they have fresh water on demand.

18 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is fantastic to hear that your kitties have traded their bathroom faucet visits for their very own KittySpout! Having fresh, flowing water available whenever they want it certainly sounds much more convenient, especially when there is no faucet left running by accident.

Thank you for sharing your experience and for choosing KittySpout. We are so pleased to know your kitties love their fountain!

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent. I’m not especially happy or unhappy with the kitty spout. It is working. I haven’t yet seen the cats drink from it and the water level doesn’t appear to have gone down. I’m looking forward to when the cats drink from it more and let me watch.

21 August 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We truly appreciate your kind words about our customer service team. It is also good to hear that your KittySpout is working, even though your cats have not yet shown much interest in it.

Some cats need a little time to become comfortable with a new fountain, especially if they are accustomed to still water. Keeping their usual water source available alongside the KittySpout and allowing them to explore it at their own pace can help. We hope you get to catch them enjoying the fountain soon!

Thank you for sharing your experience and for giving KittySpout a try. We appreciate your patience and support.

Rated 5 out of 5 stars

Very good and great customer service…

Very good and great customer service via email.

19 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We are so pleased to hear that you have had such a positive experience with our customer service team! It is wonderful to know that our email support has been helpful and responsive.

Thank you for taking the time to share your feedback and for choosing KittySpout. We truly appreciate your support!

Rated 4 out of 5 stars

I was ordering filters was not aware I…

I was ordering filters was not aware I was automatically set up for automatic renewal.

21 August 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We understand how unexpected an automatic filter renewal can feel when you were simply placing an order for filters. We appreciate you sharing your feedback and understand your preference to order supplies only when you need them.

The filter subscription option and its terms are disclosed on our website and presented during checkout before an order is completed. We recognize that these details can sometimes be overlooked, and your feedback is helpful in showing us where we can make the information clearer.

If you would like us to review your subscription or any related orders and charges, please contact us at support@kittyspout.com. We would be happy to look into the details and assist you further.

Rated 5 out of 5 stars

Best water dish ever!

Bought a Kitty Spout for our 7 dogs and they loved it so much bought a Doggy Spout. Can go wrong with one of these water dishes. Also receive filters once a month.

18 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is fantastic to hear that your seven dogs loved the KittySpout so much that you decided to add a DoggySpout as well! We are especially pleased that both fountains have become such a hit with your furry family.

It is also great to know that the regular filter deliveries help keep both fountains ready to go. Thank you for sharing your experience and for choosing KittySpout and DoggySpout. We truly appreciate your continued support!

Rated 5 out of 5 stars

The cats love the flowing water

The cats love the flowing water. It's hard water but they're drinking more with the filter system.

21 August 2026
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

It is wonderful to hear that your cats are enjoying the flowing water and drinking more with their KittySpout! We are glad that the filtration system has been a helpful addition, especially with the hard water in your area.

Thank you for sharing your experience and for choosing KittySpout. We truly appreciate your support!

Rated 5 out of 5 stars

I think I need a deal on a larger bowl…

I think I need a deal on a larger bowl for the kitties.

18 September 2026
Unprompted review
Kittyspout & DoggySpout logo

Reply from Kittyspout & DoggySpout

We appreciate the suggestion! A larger bowl can certainly be helpful for households with multiple kitties, and we will be sure to pass your feedback about offering a deal on a larger option along to our team.

Thank you for choosing KittySpout and for sharing your idea with us. We truly appreciate your feedback and support!

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