Kitculture Reviews 

76
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

Ordered a month ago; not here yet Messaged on instagram and emailed them too and no response . Wouldn’t bother ordering anything from them.

Rated 1 out of 5 stars

Very bad experience no return policy or cancellation option beside this poor quality jersey are sold overpriced not worth it never buy from here....100 rs jerseys are sold for 500rs very bad

Rated 5 out of 5 stars

Recently ordered an 07-08 Man Utd shirt from Kitculture knowing that, in a lot of cases, these shirts tend to be poor knock offs. However, the shirt I received today is absolutely superb and genui... See more

Rated 5 out of 5 stars

The best website for kits I’ve bought many and was never disappointed they have kits no one else has and the quality and shipping was on point

You should know

3.4

Average

TrustScore 3.5 out of 5

76 reviews

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No history of asking for reviews

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3.4

All reviews

(76)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful customer service

Shirt arrived EVENTUALLY. I have emailed 3 times post sale for support, ZERO REPLY.
Same shirts available elsewhere use another site.
Kit Culture rubbish company do not use!

11 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SUPPLIER

Placed an order, received NO confirmation of a delivery date. Sent 4 emails requesting a status update with NO reply from their customer care team (I use that term loosely).I then requested a refund, still no reply, eventually got PayPal involved who got me a full refund. DO NOT PURCHASE ANY ITEM FROM THIS SUPPLIER, YOU WILL NOT RECEIVE IT

27 February 2026
Unprompted review
Rated 4 out of 5 stars

Great quality but poor delivery time

I had bought 3 jersey and 1 free one from kit culture on 13th of Feb.
I was so stressed cause it had been 20+ days with no update but finally i receive my orders.
Well my mind is blown by the quality.
It would be great if you guys focus more on communication so that customers can feel more secure.
It would be a 5 star review but due to the delivery time minus one review hehe.
Thank you tho.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, ordered 4 shirts and I’ve heard nothing from them whatsoever, no email back or anything. Still no delivery. Absolutely shocking

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Jerseys are too tight XL is a Medium

I ordered 3 jerseys size XL size one size up from what was suggested on the website. I asked to exchange them as the jerseys were extremely tight. I was told no. I followed their directions and bought the jerseys one size up. But the jerseys are extremely tight. They are a medium at best. Unacceptable. I should take him to small claims court. I’m furious. Guy won’t exchange the jerseys.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, bought 4 jerseys since it was a buy 3 get 1 free. I haven’t gotten any of my jerseys and it’s been almost 30 days. Sent a chargeback request to my credit card company. This is been a horrible experience. Don’t buy from kitculture.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Clear to see this company is using many sites to sell poor quality knock offs. All the positive reviews are fake and most of them are repeats. I would AVOID

5 December 2025
Unprompted review
Rated 4 out of 5 stars

Refund Issued

Review edited following reimbursement.

Kit arrived and was not as the quality advertised. Following an email, a full refund was made for my purchase.

Although the kit wasn't as expected, the company offered me a replacement and a full refund so really cant fault this.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

My brazil jersey was top quality and low price compared to other websites. 🔥

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Kit Culture

This company are listed twice on Trust Pilot, they have fake positive reviews. They are also based in Australia, so returns, exchanges and refunds are non existent, make sure you avoid them

22 September 2025
Unprompted review

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