Kitchen Magic Reviews 1,292

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, noting that interactions were pleasant from start to finish. The service provided is frequently highlighted as excellent, with many people appreciating the quick and high-quality work, often completed in a timely manner. Reviewers are particularly impressed with the superb quality of the products, including doors and worktops, which transform their kitchens. However, some people were dissatisfied with the pricing, finding certain costs, like old cupboard removal, to be exorbitant. A few other people also felt that the after-sales service was poor, citing issues with unfinished work, damaged items, and a lack of accountability for mistakes. There were also occasional mentions of fitters being in a hurry or not showing care for the property.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent standard of... See more

Product

Users describe positive interactions with the product, often praising the superb quality of materials and the... See more

Price

Clients share ambiguous opinions on price. While some reviewers found the pricing reasonable, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Cindy the salesperson who was very efficient at her job. Artur the fitter came to fit the units and other jobs, and he did an excellent job. The only negative aspect of this company is, that i... See more

Company replied

Rated 5 out of 5 stars

I found my experience with Kitchen Magic from start to finish was excellent. Wayne the rep gave me some honest and useful advise regarding choice of units and the timeline was as he advised me.... See more

Company replied

Rated 5 out of 5 stars

Everyone from start to finish was very professional. Our fitter Sanjay did an excellent job attention to detail and he worked hard to complete the work to a high standard. We're very pleased with the... See more

Company replied

Rated 5 out of 5 stars

This Company really seems to care about their customers. My experience was a very good one fron Aga, who came to do the initial conversationand measure, the Surveyor, lovely man and the brilliant 3 fi... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Home Improvement Store

Written by the company

Is your kitchen feeling a little lackluster? A stunning makeover from Kitchen Magic will breathe new life into your kitchen! By replacing doors, drawer fronts, and worktops, we can completely transform your kitchen—at a fraction of the cost of a full re-fit. From design to bespoke manufacture and expert installation, Kitchen Magic handles it all, making the process effortless for you. Now that’s magic!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great job fitting guy very good and…

Great job fitting guy very good and helpful looks amazing

18 February 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Carole,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 4 out of 5 stars

Great personal service

Great personal service. Able to complete our work to a tight time-table. The new kitchen cupboards have transformed our room.

15 February 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Jane,

Thank you for leaving us a review.

We're so happy that you are pleased with our service and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Excellent Job.

Excellent Job.
Really pleased with the result our replacement doors/drawers. They have really transformed our kitchen. A big 'thank you' to Glenn, Dermot & Rimas. Would be happy to recommend Kitchen Magic.

2 February 2026
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Reply from Kitchen Magic

Hi Mrs Clarke,

Thank you for leaving us a review.

We're so pleased you had such a positive experience and we will pass on your kind words to everyone involved.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Overall

Sales person, surveyor and especially the fitter were all really helpful and listened and explained everything at every stage of the process.
Sam the fitter was absolutely outstanding quality and care of work tremendous. Worked long days to ensure everything was completed within the 3 day schedule. Can not praise him enough.
Quality of all materials very high spec.
I am utterly delighted with the outcome it has transformed my kitchen giving it a very clean modern and luxurious feel.
Would highly recommend Kitchen Magic to anyone

5 January 2026
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Reply from Kitchen Magic

Hi Jonathan,

Thank you for leaving us a review.

It's really lovely to read about your experience and we're so pleased that you are delighted with the transformation.

Best wishes
The Kitchen Magic Team

Rated 4 out of 5 stars

Satisfied experience experience with…

My overall experience with Kitchen Magic is good. I found all the visits from the sales person to the fitter quite professional . Some mistakes were made in my order, however it was sorted out later. The extra cost was met half/half . I will suggest to go over the order twice in order not to create any confusion. I am satisfied and recommend Kitchen Magic .the job was finished in the allocated time span

8 January 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi there!

Thank you for leaving us a review.

We really appreciate your feedback and recommendation, and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars
Kitchen Magic logo

Reply from Kitchen Magic

Hi Mr Shaw,

Thank you for leaving us a review.

We really appreciate the recommendation and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Great reliable service

Great reliable service from rapid response to initial enquiry. No pressure at the sales stage, just useful comment and advice from Simon. Prompt attendance by a very efficient surveyor, Paul, followed by minimum delay before installation. A special mention of Gary, the truly great Installer who demonstrated real pride in his work. During second day of installation we decided we wanted an additional corner unit - we were quoted a price and it was designed, manufactured and fitted three days later. Whole job from initial visit to fitting of extra unit in just under three weeks. All phone contact good. We were confident that here was a Company that knew what it was doing. We’ll done Kitchen Magic!

26 January 2026
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Reply from Kitchen Magic

Hi Judith,

Thank you for leaving us a review.

We really appreciate you taking the time to share your journey and will pass on your kind words to everyone involved.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Vlad did an exceptional job in our…

Vlad did an exceptional job in our kitchen, which now looks like a new. He was very polite and friendly throughout the time it took him to finish.
Would definitely be happy to use him again if the need arises

14 January 2026
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Reply from Kitchen Magic

Hi Susan,

Thank you for leaving us a review.

We'll make sure your kind words are passed on to Vlad and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 4 out of 5 stars

Very professionally measured and…

Very professionally measured and ordered and helped us decide what we needed. The kitchen fitting did a marvellous job, but wish I had been told to cover everything in the cupboards, because there was a lot of sawdust on everything and the doors nearby

23 January 2026
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Reply from Kitchen Magic

Hi Hazel,

Thank you for leaving us a review.

We're so glad you are that you are happy with our service and appreciate your feedback.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Kitchen revamp

Really happy with the updating of the kitchen. The quality of the workmanship and service is outstanding.

19 January 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi there!

Thank you for leaving us a review.

We really appreciate your kind words and are so pleased that you are happy with the Kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars
Kitchen Magic logo

Reply from Kitchen Magic

Hi Henry,

Thank you for leaving us a review.

We're glad that you are happy with our service and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars
Kitchen Magic logo

Reply from Kitchen Magic

Hi Brian,

Thank you for leaving us a review.

We really appreciate your feedback and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Fabulous kitchen fitters

Fabulous kitchen fitters; left the place tidy and clean every evening. Friendly and helpful.

1 February 2026
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Reply from Kitchen Magic

Hi Sylvie,

Thank you for leaving us a review.

We're really happy that you have had such a positive experience and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Lovely friendly professional staff and…

Lovely friendly professional staff and excellent service. Very happy with result.

27 January 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi there!

Thank you for leaving us a review.

We really appreciate you taking time to leave us feedback and are so pleased that you are happy with the result.

Best wishes
The Kitchen Magic Team

Rated 4 out of 5 stars

It is MAGIC to make my small KITCHEN look bigger & better.

Kitchen Magic gave me time to peruse their brochure , without any pressure selling. The designer & surveyor were very helpful, approachable & professional in their respective areas. The quality of new doors, drawers & extactor are excellent & the fitter took pride in his work throughout.
The 2 things that could improve the service are informing the customer, earlier than the day before, about delivery of the materials prior to the first day of fitting and removal of the rubbish being done the day after completion.

12 January 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Christine,

Thank you for leaving us a review.

We really appreciate your feedback and will take it on board to improve our service.

We're really happy that you are pleased with the excellent quality of our products and hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Updated kitchen

The quote and design appointment with Kitchen Magic was good. The Rep. was friendly, helpful and gave advice on choice without pressure. It came down to what I wanted. The man came the next day to take measurements and fitting was arranged within a week.
The fitter came on time, was friendly and got on with the job without fuss and very little mess, top job. All rubbish was removed. I had one small problem, I phoned them the next day and they sent someone round to fix it. Thank you Kitchen Magic for a good experience and I am well pleased with my new kitchen

22 January 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Margaret,

Thank you for leaving us a review.

We really appreciate you sharing your experience and are so happy that you are pleased with the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Cupboard and drawers look great!

The initial installation went well. However, there were a few remedial jobs that needed doing. These were all accomplished brilliantly with two further visits. The visits were booked in on days when I wasn't working really easily. Overall very happy with experience of working with Kitchen Magic.

14 January 2026
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Reply from Kitchen Magic

Hi Heather,

Thank you for leaving us a review.

It's really lovely reading about your experience and we hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Fantastic workmanship


Hi .Sanjay did a simply Brilliant job transforming our kitchen. I cannot recommend him and Kitchen Magic highly enough . Thank you again .

5 January 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Susie,

Thank you for leaving us a review.

We really appreciate the recommendation and will pass your kind words on to Sanjay.

Best wishes
The Kitchen Magic Team

Rated 5 out of 5 stars

Great service from initial survey

Great service from initial survey , Really useful tips and advice given ( Len was brilliant and available to contact throughout) to completion. Quality kitchen . Shout out also to the fitter Vlad !

26 January 2026
Kitchen Magic logo

Reply from Kitchen Magic

Hi Usman,

Thank you for leaving us a review.

We're so happy that you had such a positive experience.

We hope you are enjoying the kitchen.

Best wishes
The Kitchen Magic Team

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