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Kirstein Reviews 

1
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TrustScore 3 out of 5

3.2

Electronics Store
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Company details

  1. Electronics Store
  2. Battery Store

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Absence de contrôle qualité et service…

Absence de contrôle qualité et service après-vente médiocre
La commande n° 4357417 a été expédiée en mars sans aucun contrôle qualité préalable et l'ampli était hors service dès la réception. Une autorisation de retour (RMA) a été accordée et l'ampli a été renvoyé à Kirstein en avril. Trois relances ont été envoyées, avec toujours la même réponse : « nous attendons l'autorisation du fabricant » ! Cela fait trois mois que le retour a eu lieu et rien n'avance... Réparez l'ampli ou remboursez-le ! ... Je modifierai cet avis si la situation s'améliore, mais pour l'instant, l'expérience client est tout simplement mauvaise.

8 July 2026
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