Terrible customer experience
Ordered an adapter over a month ago, stating next day shipping on their website. I have received no communication from them apart from that the piece is being anodised and will ship in a week. That was 2.5 weeks agai and no reply to the 2 follow up emails I have written. I have now raised a formal complaint for the lack of an issued refund and am going through my payment provider to cancel the order. They do not communicate. They take your money, refuse to ship the products and then ignore your refund requests. I wanted to think they were good but this company is a scam. I’m opening a formal investigation with my lawyers in the UK







