Their terms say an account can be closed at their discretion, which is normal enough and every site has a line like it. The unusual part is that when I asked what would happen to a balance in that sit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Clear visual badges indicate slot RTP percentages right on the game thumbnail before you even launch the title.
Zero hidden withdrawal processing fees means you always receive the exact crypto amount shown on your screen.
I used the promotion on Live Blackjack since it was listed. The frustrating part was that the rewards section remained empty after relogging. That turned a minor reward into homework. I spent... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
while using my second-hand phone
while using my second-hand phone, the status moved backwards to processing. Reloading helped briefly, then the same issue returned.
Profile status switched from verified…
Profile status switched from verified to pending after I asked for a small withdrawal. Without any warning before that, just a new document box. The records continued to show the issue as unresolved. That detail mattered since the balance had switched.
I opened ticket #60944 after the…
I opened ticket #60944 after the account page contradicted itself
The issue was that the transcript disappeared when the window refreshed
the chat closing mid-message was the bit that ended it for me
Support had the account reference in front of them
I looked after work and favourites…
I looked after work and favourites disappeared after I switched device. Without any warning, no clear status, just another screen to refresh.
I used the promo on Live Roulette…
I used the promo on Live Roulette because it was listed. Then support pointed me back to the same confusing rules
I left the bonus alone because the numbers stopped making sense
It was a small issue until the account pages kept disagreeing
no thanks, I’m done for now
Uploaded my profile document on Friday…
Uploaded my profile document on Friday evening. The profile kept saying pending, but support asked for the identical file again through in-account message.
The account screen didn't make anything any clearer.
The promo banner said x25 wagering…
The promo banner said x25 wagering before I deposited
After activation, the bonus page showed x45 and Sugar Rush only counted 5%. That is not a small detail. The detail mattered because the balance had changed
The boring stuff failed first
The boring stuff failed first: the agent ended chat while I was still typing.
No warning, no transcript button, no ticket number.
I sat there staring at the little closed-chat message like a fool
I was playing Big Bass Bonanza on my…
I was playing Big Bass Bonanza on my phone while waiting for the train.
The feature round started, the game froze, and when I reopened it the feature had vanished. Balance looked lower, history did not show the round, and support asked me for a round ID I could not find anywhere. Brilliant… exactly what you want on mobile data.
First deposit okay played a new slot…
First deposit okay played a new slot for half an hour, lost most of it, that's the game, no complaints there. What got me was trying to check my history afterwards. The bets list only showed the last day, and the totals didn't match what I knew I'd put in.
Asked support and they said it was 'display only', which doesn't fill you with confidence about the numbers.
The homepage made a decent first…
The homepage made a decent first impression, but the deposit limit setting was hard to find. After that, I did not feel comfortable continuing.
In my case
In my case, on my old Samsung, two representatives gave different answers about case 7314. Same mess again.
The homeage gave a decent first…
The homeage gave a decent first impression, but table games contributed almost nothing toward wagering. After that, I did not feel comfortable continuing.
after registration
after registration, recently played forgot half my sessions.
I used the promotion on Live Blackjack…
I used the promotion on Live Blackjack since it was listed.
The frustrating part was that the rewards section remained empty after relogging.
That turned a minor reward into homework.
I spent so long comparing the screens that my coffee went cold.
Landscape mode leaves the slot layout…
Landscape mode leaves the slot layout broken on my phone, buttons overlapping.
The round result vanished.
I tried the platform on a quiet…
I tried the platform on a quiet evening, and the cashback excluded most of my play. the issue turned a simple session into needless frustration.
the withdraw button sat behind the…
the withdraw button sat behind the keyboard on an old tablet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








