While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness, especially the shampoo and conditioner bars which leave hair feeling soft, clean, and healthy. Many appreciate the positive impact on hair health, noting improvements in dryness, breakage, and thinning. The company's commitment to sustainability is also frequently commended, with consumers valuing the plastic-free packaging and eco-friendly nature of the products. The subscription service is noted for its ease of management and convenience. However, some customers expressed dissatisfaction with certain aspects. A few reviewers found the deodorant's scent too strong or questioned the inclusion of aluminum chlorohydrate in some products. There were also occasional complaints about the design of the storage tins, with issues such as difficulty in distinguishing between products, bars sticking inside, and the tins not screwing properly. Additionally, a small number of people found certain products, like a specific conditioner or shampoo, made their hair greasy or dry.

What people talk about most

Product

Consumers express satisfaction with the products, particularly the shampoo and conditioner bars, noting they... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Sustainability

Reviewers mention positive feedback about sustainability. Customers are highly satisfied with the company's... See more

User experience

People report positive experiences with user experience. Many customers find the products easy to use, with... See more

Subscription

Customers consistently note positive experiences with subscription. Many reviewers appreciate the convenience... See more

Based on these reviews

Rated 5 out of 5 stars

My hair is thinning so I tried kin kind give me strength shampoo & conditioner. I didn't notice any difference after 2 months & cancelled my subscription wanting to try something new. I went to my... See more

Company replied

Rated 5 out of 5 stars

This shampoo lathers up really well and makes my hair feel thicker. It's good to know that it has no sodium laureth sulphate so it's gentle and natural. I have only used the rice water one, because it... See more

Company replied

Rated 5 out of 5 stars

I am so pleased that I found the Kinkind products. I started with the shampoo and conditioner bars, which have been wonderful on my suddenly dry menopausal hair! The bars don’t fall apart as they get... See more

Company replied

Rated 5 out of 5 stars

Excellent solid shampoo and conditioner bars. Have been using Nourish Me! for 2 years - lovely coconut scent, good lather and the conditioner goes on smoothly. The bars last for a long time too. Bette... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetic Products Manufacturer
  4. Hair Product Store
  5. Toiletries Store

Written by the company

We are KinKind. We create high performance plastic free beauty products that are formulated better for hair & skin, better for you, and leave a better planet for our next of kin. We sell a wide range of UK made shampoo bars, conditioner bars, bodywash, bodyscrub, body moisturiser & shave bars, and refillable deodorants. KinKind is the BETTER way to BEAUTIFUL hair & skin.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Love the products BUT

Love the products, however, storage is another issue. I bought round tins to put the products in. Once inside you have no idea what the contents are so you have to write in marker on the outside (which comes off) also some of the shampoos and conditioners look the same so they do need to be marked up. Then as the product gets smaller it sticks to the inside of the tin making it difficult to retrieve. These are first world problems but think some thought should be given to either redesigning different shapes for different products or a better storage solution. Once my current supply is used I will not be buying again as trying to get the shampoo out of the tin whilst showering is a trauma I don’t need at 6.30 in a morning.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Miraculous!

After years of extreme dryness, breakage and hair loss I can't count how many different shampoos/conditioners/hair oils I had bought. I knew the benefits of rice water so stumbled on Kin Kind by accident when searching rice water shampoo bars. I've just finished my first 'Give me STRENGTH! Shampoo bar' which lasted about 4 months (washing weekly, thick Afro-Caribbean hair). The results are miraculous! Combined with a few other changes (filtered shower head, castor oil and natural shea butter to moisturise) I can't explain the turnaround! My scalp is almost 95% less dry, my hair is soft and full of moisture AND my hair has stopped breaking and falling out! Thank you for creating such a gentle and nourishing product for damaged hair!

27 March 2026
Unprompted review
Rated 2 out of 5 stars

Overall, a bit disappointing

I found the shampoo and conditioner were fine but the soap bar didn’t smell nice.

Sorry to be negative but the tins are utterly useless. They don’t screw/unscrew properly and the bars are stuck in them.

I wanted to use them for travelling but have lost track of which is shampoo and which is conditioner

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Absolutely amazing customer service !!!
Due to my own error my delivery didn’t make it to me
When I contacted Kinkind they went above and beyond to arrange replacement , even sending the replacement order first class mail ( which I received this time 😊)
Their communication was fabulous
I would not hesitate to recommend this company , as it’s great to deal with someone that really cares about their customers

Well done KinKind !

5 November 2025
Unprompted review
Rated 2 out of 5 stars

Nice idea but weak products

I ordered both the deodorant and the 2 in 1 shampoo/body wash bar. The perfume on the deodorant is way too strong for me and the shampoo/body wash bar is of at best average quality. This is a pity as I was hoping to find a UK supplier of reasonable quality deodorant.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

I use the Argan and Coconut oil Nourish…

I use the Argan and Coconut oil Nourish Me shampoo, I have been using kin-kind for over a year now and this shampoo is the one that suits my thick wavy hair the best. The shampoo lathers very nicely giving good coverage. I have noticed new growth around my hairline and my hairdresser has also commented that my hair is getting thicker. I have also started to use the body scrub as well and bought the soap tins, no way that I can ever go back to bottled shampoos and body washes, the service is excellent and very personable as well if you come across any problems.
Only suggestion would be to have a marker on the tins so you can tell the difference between shampoo and conditioner.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant products - and a bonus for the environment

These are just brilliant - environmentally friendly and my hair and skin love the products. I started using KinKind products for the environmental aspect, wanting to reduce my plastic usage, as these bars are packaged and delivered in recyclable cardboard. Once I started using them though, I was hooked, regardless of the environment! The shampoo bars lather beautifully, no greasy residue as with some other bars I've heard about; the conditioner bars leave my hair looking the shiniest it has ever been; the solid anti-perspirant works perfectly and smells lovely; and the solid moisturiser bars are creamy and dense. Good discount for a regular subscription, delivered by post so the box goes through your letterbox, always on time. British-made as well - everyone in the country should use KinKind.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Smell good and do good!

Have been with KinKind for over 3 years, which almost speaks for itself.

Switched for the environmental credentials primarily and the great products that smell good and do good have kept me a loyal customer.

Great for travelling (no need to unpack) and the gym (compact package).

13 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you for taking the time to review our lovely bars and for your long-term custom💜 We are so happy to hear how positive you are about us as a company - we strive to do the right thing so it's nice customer's appreciate our environmental credentials 😃

Rated 5 out of 5 stars

I subscribe to linking for my shampoo…

I subscribe to Kinkind for my shampoo and have been doing so for over a year now. Am very happy with the service and the product. Would recommend to anyone.

13 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you for taking the time to review our lovely bars and for your custom💜 Thank you for joining the flexible 'Subscribe and Save' option where you receive 15% discount off all our amazing products 😃

Rated 5 out of 5 stars

Shampoo & Conditioner Bars are Fab!

I have been using the shampoo and conditioner bars for a while now. The Give me Strength bars have really helped to thicken to my, and the Make me Shine has my hair so glossy my hairdresser commented on it.

10 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you for taking the time to review our lovely bars and for your custom💜 We are so happy to hear how positive you and your hairdresser are about them 😃

Rated 5 out of 5 stars

KinKind is my kind of awesome

The shampoo is excellent, even in my curly, sometimes greasy, sometimes dry hair.
I love to soaps, they are so creamy and smell divine.
And I love the body scrub- no more plastic bottles or tubs for me!

10 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Wow - thank you so much for taking the time to review our lovely bars💜 We really appreciate your kind words and loving the 'KinKind is my kind of awesome' 😃

Rated 5 out of 5 stars

Great product great service

I recently began to use the combined shampoo and body wash and have been delighted with its performance. It lasted for far more uses than I expected.
The site is easy to use and delivery was speedy.
And there’s no plastic involved; a bonus.

1 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you so much for taking the time to feedback about our lovely bars 💜 Your review is very much appreciated 😃

Rated 5 out of 5 stars

Great products.

I have been using Kinkind products for a couple of years now and will not go back to using bottled shampoos and conditioners.
They make excellent products that are packaged in the best ways for recycling. The bars of soap, shampoo and conditioners are the best of their type I have found. They are a must for travelling. They fit so neatly into your carry-on luggage. I love the aftersun moisturising bar particularly.
My only complaint is that their discounts are too niche. I think most shoppers respond better to a simple buy 2 get 3rd at 1/2 price deal.

1 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you so much for taking the time to feedback about our lovely bars💜 We can have a look at the way in which we offer discounts perhaps - thanks for the feedback 😃

Rated 5 out of 5 stars

Kinkind solid shampoos etc

The Kinkind solid shampoos & conditioners are not only the best for travel, they are really effective at what they do. I now use them every day at home. The new deodorant/ anti-perspirant is also convenient for home and away and are excellent at fulfilling their task too.

17 September 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you for this lovely review and we are happy you are enjoying using our new deodorant 💜 😃

Rated 5 out of 5 stars

Fresh as a Daisy does exactly as it promises !

I love Kin Kind shampoo and conditioner bars, and have a repeat subscription so decided to try the Kin Kind Fresh as a Daisy deodorant, as I wasn’t completely satisfied with the brand I was using. Having used ‘Fresh as a Daisy’ for nearly a month I have 100% confidence using this product. I do not need to reapply throughout the day, which I was finding I had to do with the previous brand. My only slight negative is the push up slider on the container is not as easy to use as the twisting action on the other brand, but I would rather be 100% confident in the product

18 September 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you so much for taking the time to feedback about our lovely bars and new deodorant 💜 We do take on board the comment about the push-up slider and will review for any future upgrades to the design. If you keep the deodorant somewhere warm, we find it loosens the refill bar a little so it's much easier to push up. Just a little tip for you that might help! 😃

Rated 5 out of 5 stars

Great products

Great products, good value and excellent customer service, and you get to be kinder to the environment!

1 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you for your kind words and custom💜 They are very much appreciated 😃

Rated 5 out of 5 stars

Great hair product

I have been using the Kinkind shampoo bars for several years. they cut down on single use plastic and leave my hair shiny and soft. The delivery is always prompt.

9 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you for taking the time review KinKind and for helping cut down on single use plastic 💜 😃

Rated 5 out of 5 stars

Fabulous products started to use around June this yeare few…

Fabulous products started to use few months ago the RiceWater shampoo and conditioner bars, have also got make me shine shampoo and conditioner bars (not used these ones yet. Impressed with mine as my hair is coloured very fine hair with scalp psoriasis and hair loss due to methotrexate medication as have psoriasis/psoriatic arthritis. Hair refreshed and has more volume since using this shampoo/conditioner, have now bought gifts for Christmas for my family to try, took on holiday with me and they travelled well in the tins purchased when bought. Even great lather with the water in Europe. I previously had Kitsch brand but decided to try Kinkind and stayed with it. I am sure everyone would love their range shampoo/conditioner for all hair types and showers wash bars too. Deodorants too. Dont hesitate to try I know you maybe put off by subscriptions I was too, but you can cancel subscriptions anytime, delay the orders etc etc. Brilliant very helpful customer service extremely helpful staff. Do give them a try you wont regret it. ❤️ it.

9 October 2025
Unprompted review
KinKind logo

Reply from KinKind

What a great review - you really have covered all bases and it's so lovely to hear how enthusiastic you are about all things KinKind💜 You can always alternate by the way if you want to try Make me SHINE! 😃

Rated 5 out of 5 stars

Excellent products

Excellent products, minimal packaging, ticks all my boxes

9 October 2025
Unprompted review
KinKind logo

Reply from KinKind

Thank you for your kind words, taking the time to write this and for you ongoing custom💜 This is very much appreciated 😃

Rated 5 out of 5 stars

High quality products that really work

High quality products that really work. Use the shampoo and conditioner bars. Not only better for the environment but actually my hair feels better than when I use bottled products.

9 October 2025
Unprompted review
KinKind logo

Reply from KinKind

That's great to hear... thanks for your positive words and for taking the time to make the review 💜 😃

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look