Asked for closure and reached a form needing a file. It doesn't say what file. Chat told me to use the closure form, which I was in. I can't submit without that attachment. The reason box is filled, e... See more
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the promo's "no max win" boast has an asterisk leading to a "fair use" clause that reserves the right to cap "unusual" wins anyway.
Withdrew to Revolut, it arrived, then two hours later the casino emailed to say it had been "recalled for review", money gone again.
A round came back as no result after a disconnect. Fine if it was void, but the stake was still gone. The help page says void rounds return the stake. Mine has neither a return nor a result. I hav... See more
Company details
- Casino
- also in
- Betting Agency
- Bookmaker
- Gambling House
- Online Casino or Bookmaker
- Online Sports Betting Vendor
Written by the company
Utforska populära onlinecasinon för svenska spelare med fokus på snabbhet, säkerhet, tydliga villkor och en smidig spelupplevelse.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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the withdrawal's "processing" with no…
the withdrawal's "processing" with no stage shown, so it could be hour one or day five.
the promo's "no max win" boast has an…
the promo's "no max win" boast has an asterisk leading to a "fair use" clause that reserves the right to cap "unusual" wins anyway.
A round came back as no result after a…
A round came back as no result after a disconnect.
Fine if it was void, but the stake was still gone.
The help page says void rounds return the stake.
Mine has neither a return nor a result.
I have asked about that one entry, not the session total they keep sending as an answer.
One reality check
The break timer ran down whilst the…
The break timer ran down whilst the account remained accessible 🙄.
Unanswered ticket labelled customer…
Unanswered ticket labelled customer unresponsive.
live roulette shows only closed sessions
The loyalty email links to a voucher…
The loyalty email links to a voucher absent from my reward history. Support asks for the voucher number their email never included.
My reply disappeared after the ticket…
My reply disappeared after the ticket changed from pending to waiting for customer.
Asked for closure and reached a form…
Asked for closure and reached a form needing a file. It doesn't say what file. Chat told me to use the closure form, which I was in. I can't submit without that attachment. The reason box is filled, everything else has a tick, just this unexplained upload blocking my request to leave.
my account preferences vanished after…
my account preferences vanished after the app installed its update Notifications and game sound came back on despite both being switched off before
shortest "take a break" is 24 hours!
My bank PDF passed upload but its…
My bank PDF passed upload but its password field vanished at review. They couldn't open the file; the tool had discarded the key I'd provided.
My account's sterling amount changed to…
My account's sterling amount changed to a rounded foreign figure in payout history. The bank details are sterling, and I wasn't offered a conversion choice.
Withdrew to Revolut
Withdrew to Revolut, it arrived, then two hours later the casino emailed to say it had been "recalled for review", money gone again.
Sixth statement request.
The payout fee appeared only in the…
The payout fee appeared only in the completed request’s receipt.
My returned cashout amount is being…
My returned cashout amount is being treated as another bonus payment.
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