kings Cross Minicab Reviews 

4
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Get an instant quote for your King's Cross St. Pancras taxis & minicab's. Book in a few clicks when you need a taxi to or from King’s Cross Station


Contact info

3.7

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(4)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stole money, no customer service.

Booked minicab, had to cancel due to change in plans.

Company cancelled the cab but has not refunded me. Refund process was to email an address not listed on their website. The 'automated' profile system also doesn't work.

I have never received a refund of over £200 and I'm forced to try and contact a dead number or email a mailbox that doesn't respond. I would avoid using this company and avoid paying in advance for all of these services.

EDIT: Booking Reference MYT949859

FYI - I've called 2 days ago and now been told I will have a refund yesterday and this has not been issued. I have called today 3 times and the line goes dead. Your services are not working.

23 December 2022
Unprompted review
kings Cross Minicab logo

Reply from kings Cross Minicab

Thank you for the feedback. We truly regret the inconvenience caused. While we understand your painful situation, we also would request you to kindly help us with the booking reference and other relevant details so as to check and help you urgently. Please share these details either in this review as you could not reach any of our contact services, though it is perfectly working fine. Nevertheless, we wait for your details to check and help you with an amicable solution.

EDIT: Thank you for providing the booking reference. We have initiated the refund and email has been sent accordingly. On receipt, please consider providing a feedback.

Rated 5 out of 5 stars

Excellant company

The office staff was very friendly and professional.And so was the driver who phoned me when he picked up our visitor and said she was safe and delivered to destination.He didnt have to do this but he obviously sensed I was anxious that she was safe .Thank you driver so much you are a star

18 November 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look