Kingsbridge Contractor Insurance Reviews 

417
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpful approach, making interactions pleasant and informative. Many highlight the service as efficient and straightforward, appreciating the quick setup process and clear explanations provided. The overall customer experience is frequently described as excellent, with people noting the ease of dealing with the company and the value offered. Reviewers are particularly impressed by the responsive communication, personalized service, and the absence of jargon or hard-sell tactics, ensuring a smooth and customer-focused journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fast, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth, easy, and stress-free process with... See more

Response time

Customers consistently note positive experiences with response times, highlighting the efficiency and speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha was amazing at running through all the information and answered questions I had with ease and professionalism. The policy despite being a little complex was setup the same day and covered what I... See more

Rated 5 out of 5 stars

Connor Auker-Howlett patiently walked me through the set up process and very clearly explained the coverages and the cost elements. I have only good things to say about Kingsbridge as a returning cust... See more

Rated 5 out of 5 stars

I requested a Business Insurance quote for working in the USA as a contractor. Sasha was extremely efficient and I had the quote within a few hours with a follow up call the following day. Highly re... See more

Rated 5 out of 5 stars

I got a quote online, whilst setting up my business and received a call to check what I thought of the quote and how it compared to others, which it did favourably. I explained, I wasn't quite ready... See more


Company details

  1. Business Insurance Company

Written by the company

Whether you’re new to the contracting game or a self-employed professional with years of experience under your belt, Kingsbridge is here to make sure that you don’t have to go it alone. Being a contractor is all about having freedom, flexibility and independence. But it can leave you exposed. With Kingsbridge, you don’t have to shoulder the risks all by yourself. Our great value and comprehensive business insurance package for contractors can step in to meet the requirements of your contracts and to be there as a failsafe if the unexpected happens. We’re experienced and knowledgeable, and our products are tailored to the needs of contractors like you. Simply put; we’ll have your back and be there if things go wrong, leaving you to focus on doing what you do best.


Contact info

4.9

Excellent

TrustScore 5 out of 5

417 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(417)

317 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient service

Most of the time as a contractor one needs to get some things done fast and efficiently due to prioritys one has on the job. Sanjaye (sales rep @ Kingsbridge) was both fast and efficient with getting my required insurance cover over the line in place, all it took was a simple telephone call with Sanjaye (no faffing about online with endless typing) just answered some questions over the phone with Sanjaye, and he quoted in writing via email my insurance cover within a few minutes at a very competitive price to what you would get online but without all the faffing around. Kingsbridge was recommended to me, and now I will recommend Kingsbridge to other contractors that are looking for fast and efficient insurance services at online prices.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and interaction with utmost clarity. My Ltd company insurance was sorted out in pretty much under 30 min! Highly recommend Pascal for any insurance related service. Thanks a ton Pascal for your service today!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick, easy, polite, professional, and more importantly the quote was similar to last year for improved services 👍

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Sanjaye was extremely helpful in getting my business insurance sorted quickly and clearly. He explained everything in a straightforward way, made the process easy to follow, and ensured I had the right cover in place for my contract.

The service was professional, efficient, and reassuring from start to finish. I really appreciated the support and would happily recommend Sanjaye to anyone looking to arrange contractor or business insurance.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

awesome

Really good, understanding , professional and excellent service. very responsive - highly recommended expecially Sanjaye - superstar

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Good start but poor thereafter

Good at setting a policy up but when it comes to cancelling and getting your refund, terrible. - still waiting on refund that should have come back two weeks ago. One (slow) reply initially and now radio silence. When I’m back working outside IR35, I will be going elsewhere.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, professional staff.
Found me the best and most cost effective policy for my needs.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

The experience was great with Pascal

The experience was great with Pascal - he was very quick and efficient at getting across the quotations, and made the payment and confirmation process easy. Great competitive prices.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Pascal was very knowledgeable and helpful. Process was quick and easy. Great service

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Kingsbridge was by far the simplest and…

Kingsbridge was by far the simplest and most transparent insurer to work with in getting business insurance set up. They offered good value, excellent customer service, and business cover where other insurers weren’t willing.

Sasha in particular was immensely helpful in explaining terms which were new to me as a newly operating Ltd business. She was also very proactive and always easy to reach either on the phone or by email and was a great help in getting my payment set up and the contract confirmed quickly, which made the whole buying process really straightforward and stress-free.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Sanjaye at Kingsbridge

Great experience with Sanjaye at Kingsbridge. As a new business owner, I had a number of questions, all of which he answered clearly and patiently. He amended the quote several times while I was waiting to secure a job before going ahead, and there was never any pressure. When I was ready, everything was put in place quickly and smoothly. Highly recommend.

8 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look