Kingmaker 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The terms and condition state that withdrawals are processed within 3 business days. The time has passed and the withdrawal is still pending. Support is stalling, not giving concrete timeline. Might... See more

Rated 1 out of 5 stars

The most stupid fake casino.They control everything.They stole more than 500 euros from me and they pushed me to lose withfake results.They didnt even gave me my cashback WARNING STAY AWAY FROM THE... See more

Rated 1 out of 5 stars

site is literally not paying won rounds, tryied to communicate with support both sites, kingmaker and provider. Kingmaker always making problems, not even trying to help you. Definietly not rec... See more

Company replied

Rated 2 out of 5 stars

***Update- I finally received my withdrawal after contacting the company many times. I only increased their rating to 2 stars because of their response to this review. Yes, I am your customer. N... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Reign supreme with high roller royalties!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a strange company


What a strange company. First, they sent personalized promotional offers via email, and when I made a deposit and met the conditions to receive the bonus, they wrote that, "The bonus is not for me, but it's the administration's decision, so the basic question is, why are you sending it to me via email and trying to convince me to play?"

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Due withdrawal pending

The terms and condition state that withdrawals are processed within 3 business days.
The time has passed and the withdrawal is still pending. Support is stalling, not giving concrete timeline. Might adapt rating if the payout happens, but after seeing all the negative reviews I doubt it.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam company

Complete scam company

AI chatbots with fake "queue" times, artificial wait time for withdrawals to make the customer reconsider and cancel their transaction to keep losing (as if 500 withdrawal limit wasn't a big enough of a red flag).

29 January 2026
Unprompted review
Rated 1 out of 5 stars

I emailed multiple of times and I won…

I emailed multiple of times and I won 500 and I’ve waited over 60 hrs for my withdrawl e transfer to arrive to my account and all they say is oh processing and our finance team is still doing their jobs. Then I said you should hire over 100 people and e transfer is fast and doesn’t take 2-3 business days to arrive into your account. I contacted 3-4 days in a row emailing. Their live chat doesn’t work in Canada. Go f yourselves. I told them today if I don’t recieve my winnings by tonight or afternoon I’ll write bad reviews all over social media and etc. If that’s what they want I’ll do that. C what will happen next. If they don’t care I’ll call the company on Google Maps I saw 4-5 locations. Germany, Italy and I’ll call one of them and file a report to close down this casino and get my money. This isn’t legal. I’m serious I told them. If I receive my money by tonight then I’ll erase all negative reviews .

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst casino ever

Worst casino ever, im waiting 16 days for my 500 eur withdrawal. Support on chat sometimes rude, they wont help you at all. Only empty words. Avoid this company, you wont get your money! They are breaching their own rules, where they are saying will proceed withrawals up to 3 buisness days

EDIT: 11.02 - You reviewed Kingmaker, who believe your review actually belongs to another business.

HAHA GOOD JOKE, NOW ITS 31 DAYS AND IM STILL WAITING, WORST CASINO EVER, AVOID IT!!!

10 January 2026
Unprompted review
Rated 1 out of 5 stars

This is the only review you need

For starters, I've never won once on this casino. Sure people have bad times and unlucky streaks but on this site I've had a bad streak for months. Also they do not care at all if you want your account closed, I emailed them multiple times to close my account as I was having no fun and no wins, it was damaging mentally. Then even after these emails, they send promos via email and they tell you to gamble. I have ss of every email I've sent them with no reply for days. This casino sucks, they deserve no recognition and they do not deserve your money especially. If you have stake, that is as good as it gets, atleast they'll listen to you, and you'll get your money. DO NOT PLAY THIS SCAM WEBSITE.

24 January 2026
Unprompted review
Rated 3 out of 5 stars

Slow chat support but in the end i got…

Slow chat support but in the end i got my cash, they are legit (took about a week)

24 December 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Thank you for your feedback and for confirming that you received your funds. We apologize for the slower chat support experience. We're continuously working on improving our response times to provide you with quicker assistance. We appreciate your patience and are glad we could resolve everything for you. If you need any help in the future, we're here for you.

Rated 1 out of 5 stars

No chance of ever depositing here…

(update, money received after a few more weeks)

No chance of ever depositing here again, they do not pay out winnings it seems. I asked for 70 euro, to test if they have changed.

Nope. I've waited 7 days for crypto withdrawal.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Urgent refund

Subject: URGENT – Refund Required Within 24 Hours

Dear Kingmaker Support,

This is an official notice and final warning.kingmaker435719.com

I am demanding the immediate refund of my deposit (200 €), since you have failed to process my 500 € withdrawal, even though your platform clearly states that payouts are completed within 3 days. It has now been 6 days with no payment and no valid response from you.

Your behaviour constitutes fraudulent activity and a deliberate violation of your own terms.

If my refund is NOT issued within 24 hours, I will take the following actions without further notice:

1. File a criminal complaint for fraud (Betrug – §263 StGB) with the German Police.

2. Report your platform to the German Gambling Authority (GGL) for operating without a valid license.

3. Initiate a full chargeback procedure with my bank for unauthorized and fraudulent transactions.

4. Begin civil legal action based on:
• §823 BGB – Damages
• §826 BGB – Intentional unethical harm
• §812 BGB – Unjust enrichment

I have already prepared all necessary documents and evidence (screenshots, payment records, transaction logs).
If you continue to ignore this request or delay payment, all legal steps will be executed immediately.

You have 24 hours to process my refund.
No further warnings will be issued.kingmaker435719
Verdammt nochmal, Anna! Du beantwortest zwar alles, aber nicht die Nachrichten von uns, die du betrogen hast. Du hast nicht mal eine Lizenz für ein Online-Casino. Ich habe Klage eingereicht. Zum Glück lebe ich in Deutschland und habe eine Versicherung, die einen Anwalt abdeckt. Glaub mir, du wirst mir jeden Cent meines Verlustes zurückgeben und die polizeiliche Anzeige (Betrug) gemäß § 263 StGB bezahlen. Du bist bei der Glücksspielbehörde GGL registriert, und die Klagen basieren auf den §§ 823, 826 und 812 BGB.
Regards,
Admir Tabaković

17 November 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Admir Tabakovic,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email (support@kingmaker.com) or via live chat that is available on our platform. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

Rated 1 out of 5 stars

Site is literally not paying for won…

Site is literally not paying for won rounds, and will lie to you in your eyes that everything is fine

Suggest you to not even click into their site

25 September 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Klaudiusz Rybij,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email (support@kingmaker.com) or via live chat that is available on our platform. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

Rated 1 out of 5 stars

Liars and cheats.

After a few I did end up winning a little bit of money. I have waited an incredibly long time for my withdrawal. They are liars and keep telling me to be patient and would “look into it” only coming back every single time to tell me they contacted the finance team directly and they are CURRENTLY processing it. Apparently now it takes 11 days to finish a process that should take 5 minutes. Liars and cheats. I will be contacting the PAGCOR to file a complaint against them if I do not receive it soon. I would not recommend wasting a dollar on this company.

2 November 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Tabi Pedersen,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email (support@kingmaker.com) or via live chat that is available on our platform. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

Rated 1 out of 5 stars

site is literally STEALING YOUR MONEY

site is literally not paying won rounds, tryied to communicate with support both sites, kingmaker and provider. Kingmaker always making problems, not even trying to help you.

Definietly not recommend you to play on their site

Rounds visible on their site as lost are being visible as won on provider site

NOT RECOMMENDING, GONNA TAKE UR MONEY

12 November 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear klaudiusz rybij,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email (support@kingmaker.com) or via live chat that is available on our platform. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

Rated 1 out of 5 stars

Total scam

Total scam – they stole my money overnight!

I’ve played on Kingmaker Casino for several days, winning and losing normally. Yesterday, my account balance was €1,030.05, and I even took a screenshot for proof. The next morning, my balance was suddenly €0.05 — gone overnight. No one accessed my account, and I didn’t play a single game after that, maybe them.

Their support never replies, no phone number works, and they completely ignore all messages. This is not just bad service — this is fraud.

I am an influencer with over 270,000 followers, and I will be publishing this story very soon. I’ve already spoken with lawyers and journalists in Germany, and court proceedings will begin in 72 Hours if I don’t get my money back, i won’t even try contacting them again, i know you are seeing this Kingmaker and the time is ticking. A dispute of all the transactions is already in progress.

If they don’t resolve this immediately, we’ll see what happens next. I’ll keep everyone updated right here.

Stay away from Kingmaker Casino — it’s a scam and they steal players’ money leaving people on the street.

1 November 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Anonym,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email (support@kingmaker.com) or via live chat that is available on our platform. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look