Kingfisher Insurance Reviews 

620
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, ensuring pleasant and efficient interactions. Many highlight the exceptional customer service, noting the attentive and understanding approach, with clear guidance provided throughout processes. The overall service is frequently described as outstanding and efficient, with people appreciating quick and smooth experiences. Reviewers also consistently find pricing fair and competitive, appreciating the company's efforts to secure the best deals and save money. The user experience is often noted as effortless and simple, making tasks like renewals quick and easy.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Users describe positive interactions with service, highlighting it as easy, user-friendly, and... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness, reliability, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the costs competitive and reasonable,... See more

User experience

Customers had positive experiences with the user experience, describing it as easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a r... See more

Rated 5 out of 5 stars

We were working against a tight deadline but Dan pulled out all the stops for us. Especially appreciated as it was my first time at arranging rally insurance and Dan guided me through the process

Rated 5 out of 5 stars

Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first st... See more

Rated 5 out of 5 stars

It was so effortless for me using the same company who took over the roll of finding me the insurance. I have total confidence in Neil with the work he does and gets back to me like promised with the... See more


Company details

  1. Insurance Broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(620)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Another huge cost increase

The cost of this insurance is huge and increases are huge every year without justification when no claims have been made ever by me in the past 30 years !! As far as I am concerned this is a necessary evil to protect against a catastrophe.
Your agent who I spoke to did a brilliant job of talking me through it. She was very knowledgable and able to layout all the details of what I am paying for.

9 October 2025
Rated 5 out of 5 stars

Top Team

This company works efficiently to establish your insurance needs, and offers good communication throughout the process.

4 October 2025
Rated 5 out of 5 stars

Very helpful

Very helpful lady rang me and so I was able to talk her through errors which had crept in to the existing policy. She then advised me on the best way to rectify this.

7 October 2025
Rated 5 out of 5 stars

I save over £20k a year

Been with them for many years and they genuinely listen and have saved me many thousands on my insurance, over £20k a year thanks to Jim who had been my broker for over a decade.

3 October 2025
Rated 4 out of 5 stars

Good to have automatic renewal

It was good to have time to reconsider the quote before automatic renewal.

Delighted that the actual premium was reduced when it came to the automatic withdrawal from our bank account. Still do not know why this happened but much appreciated.

11 September 2025
Rated 1 out of 5 stars

For the s cond year running I was…

For the s cond year running I was assured I would receive a paper copy of my insurance policy. For the second year running I explained the reasons a hard copy was needed. For the second year running my request has been ignored. There will not be a third year.

8 May 2025
Kingfisher Insurance logo

Reply from Kingfisher Insurance

Good morning, thank you for flagging this and we are sorry to hear you've not received a postal version of your policy documents. We'll investigate as to why this wasn't fulfilled for you and in the meantime, we'll arrange a set to be sent out today 1st class.

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