Arrived when ordered. Frozen fish solid and fresh fish nicely chilled, in separate boxes. All of excellent quality and much cheaper than the supermarket without the nasty fishy smell you get at their... See more
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My order arrived promptly & very well packed. Fresh fish was still chilled by the included ice pack & the frozen had dry ice packs added & remained solid. Fresh kipper was large & nicely smoked... See more
Company replied
Wish I’d have read the reviews before ordering my two seafood boils. One arrived in perfect condition whereas the second one looked as though it had been put together with all the bits they couldn’t s... See more
Be prepared to potentially receive frozen food that may have been previously sold, gone through multiple delivery attempts, and spent some time in someone's fridge. From their responses to negative re... See more
Company details
Information provided by various external sources
King crab and other fresh and frozen shellfish available for delivery overnight or collect from our fish dock shop. Fresh seafood and shellfish supplied to restaurants, caterers and pubs as well as the general public. Order online and collect and pay f...
Contact info
Riby Street 3, DN31 3HF, Grimsby, United Kingdom
- kingcrab.co.uk
2.8
Average
157 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The delivery arrived 1 day late
The delivery arrived 1 day late. And because of that the frozen seafood is all defrosted and has a very strong smell to it. I have tried to email them and call them but nothing don’t answer the phone call or the email. Save yourself the time and money don’t order from them.
22 July 2020
Reply from King Crab
Good Morning Nils
I am very sorry you have left this negative review regarding your order, I can only apologise for your order arriving a day late we did send this on next day delivery however occasionally couriers do not deliver as promised.
I have looked into our emails and on 22/07/2020 we had a conversation via email and you was happy to accept the £15 refund we gave you for shipping as way of an apology for the the courier delivering your parcel late, I am sorry you have left this review and if you was not happy with the outcome we would of liked you to correspond with us more as we aim to provide the best customer service possible.
Kind Regards
King Crab
Rubbish fish fingers.
Rubbish fish fingers.. dont bother, seems so cheap its made of cardboard
16 April 2020
Unprompted review
Bought whelks as a present for my Dad…
Bought whelks as a present for my Dad as simply can't source them on the South coast nowadays.
They phoned to say they couldn't deliver the Next Day but could the following day. All arrived as promised and my Dad was chuffed :)
30 May 2019
Unprompted review
Reply from King Crab
Good Afternoon
Thank you for your 5* review :)
I recieved my first order from King…
I recieved my first order from King Crab. They did not have the cockles I ordered and I received a call from them advising me of this.
The product we received is of excellent quality! Beautiful fresh fish and mussles at convenient prices. We'll definitely buy again.
2 May 2019
Unprompted review
Reply from King Crab
Good Afternoon
Thank you for your 5* review :)
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