Kingbull customer service has exceeded expectations. They have been very responsive and accommodating. They even gave me a free gift to go along with my ebike. If you're considering buying you can hav... See more
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There customer support has been super amazing an the Ranger i purchased is honestly perfect I can’t wait to hit some trails
Company replied
I needed to contact the company about an issue with the seat on my new bike and they were immediately responsive! They reached out and immediately fixed the problem and sent out a new seat! I will... See more
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I bought the Kingbull Rover 2.0 and was shipped for free within one day over a weekend. It arrived in perfect condition in just a couple of business days. The bike was super easy to mount and is well... See more
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Company details
Written by the company
At Kingbull, we believe the perfect ride isn’t one-size-fits-all—it’s a personal journey. While many e-bike brands force riders to compromise, we set out in 2023 to change that. In just a short time, over 20,000 riders across the U.S. have embraced our commitment to quality, performance, and versatility. Whether you're commuting through the city, conquering rugged trails, hauling gear, or seeking a compact solution for easy storage, Kingbull delivers the power of choice. Every model is engineered to match your lifestyle—because this isn’t just a ride. It’s Your Ride. Your World. Your Way.
Contact info
5101 Santa Monica Blvd Ste 8 Los Angeles, CA 90029, United States
- customers@kingbullbike.com
- kingbullbike.com
4.4
Excellent
54 reviews
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I have been extremely happy with my…
I have been extremely happy with my King Bull experience. Not only is my Rover “as advertised” and then some, but I misplaced a bolt in the relatively simple final assembly process. I contacted King Bull through contact us on their website. It happened to be during the recent Holiday weekend. I then received a message from them saying, “we received your message and we are away for the holiday weekend and will contact you on Monday.
Monday morning came and sure enough, I was contacted, they gave me the specs on the bolt, directed me to my local hardware store and for .85 cents and no lost days, I was riding my bike. So far, I couldn’t be happier with the quality of both the bike and King Bull’s customer service!
Thank you King Bull!
4 July 2026
Unprompted review
Reply from Kingbullbike
Hi there,
Thank you so much for sharing your experience! We're absolutely delighted to hear how happy you are with your Rover and your overall King Bull journey.
It means a lot to us that you noticed both the quality of the bike and the support from our team. Even during the holiday, we always do our best to stay responsive and make sure you're taken care of as quickly as possible. We're especially glad the solution was simple and got you back on the road without delay!
Your satisfaction truly motivates us to keep delivering the best products and service we can. Wishing you many smooth and enjoyable rides ahead!
Thank you again for choosing King Bull 🚴♂️
Best regards,
I have recently purchased an ebike from…Kingbull!!!
I have recently purchased an ebike from Kingbull. Before making the purchase I hit Kingbull with a lot of questions. With a lot of ebike companies you do not get any communications from them when you contact them, but Kingbull promptly and accurately answered everyone of the questions I had (which were many!). This enabled me to make the purchase I did, and I am very happy with the purchase I made. Unfortunately for me, a few days after I made the purchase the price dropped on the bike I bought. But fortunately after I contacted Kingbull about this, they made it right with me! It is so refreshing to deal with a company who tries so hard to make the customer happy! BY the way, once I opened the box up, everything is packaged well and the bike is really nice!
11 July 2026
Unprompted review
Reply from Kingbullbike
Hi there,
Thank you so much for taking the time to share your experience! We're truly glad to hear that our team was able to answer all your questions and help you feel confident in your purchase—that’s exactly the kind of support we strive to provide.
We also really appreciate your understanding regarding the price adjustment, and we're happy we could make things right for you. Your satisfaction means a lot to us, and it’s great to know that our efforts made a positive difference.
It’s wonderful to hear that your bike arrived safely, well-packaged, and lived up to your expectations. We hope you enjoy every ride ahead!
Thank you again for choosing Kingbull 🚴♂️
Best regards,
I was thinking of getting an Ebike but…
I was thinking of getting an Ebike but knew nothing about them. After comparing numbers and features of various models I decided on the KingBull Ranger. My biggest surprise was how the quality compared with other brands that were offered at more than twice the price as what I paid for the Ranger. I’m still getting used to the almost intimidating power it has for such a small bike that cost so little. I highly recommend getting one if you’re considering getting an Ebike.
16 July 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for sharing your experience! We're thrilled to hear that the KingBull Ranger exceeded your expectations, especially after comparing so many options. It’s great that you noticed the strong build quality and value—we work hard to offer powerful, reliable bikes at an accessible price.
That boost of power can definitely feel exciting at first, but we’re confident you’ll get fully comfortable with it in no time. Enjoy the ride, and thank you again for your recommendation—it truly means a lot to us! 🚴♂️
I absolutely love my Kingbull Ranger…
I absolutely love my Kingbull Ranger Ebike! The style is immediately classic and is set a part from all the other ebikes on the road. Putting it together myself took just under two hours and was pretty easy to do, and I’m not really tool savy. All of this coupled with their fantastic customer service, for when I needed a hand, goes to show that Kingbull Bikes is a solid choice in the rapidly growing ebike world
9 July 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for your kind words and for choosing Kingbull!
We’re thrilled to hear that you’re loving your Ranger Ebike and that its classic style stands out on the road—that’s exactly what we aim for. It’s also great to know that the assembly process went smoothly for you, especially since you mentioned you’re not very tool-savvy—that’s truly impressive!
Most importantly, we’re glad our customer service team was able to support you when needed. Providing reliable assistance and a great overall experience is something we care deeply about.
Enjoy every ride, and welcome to the Kingbull family! 🚴♂️
My Hunter 2.0s
I’m very impressed with the Hunter 2.0s, the packing, the handling, the power and distance one can travel. The staff is amazing and helpful. I can’t say enough about the company and staff, especially Mr Wolf . I can’t wait to make exscuses to ride Willie as I named it after the jeep on the show Mash! If there are negative comments, well you can’t please everyone. So do not put the nay sayers to heart, try the product yourself and you be the judge, not the nay sayers! Cheers
8 July 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for your amazing review!
We’re absolutely thrilled to hear how impressed you are with your Hunter 2.0s—from the packaging and handling to the power and range. It means a lot to us that you’ve had such a positive all-around experience.
A special thank you as well for your kind words about our team—we’ll be sure to pass your shoutout along to Wofie! She’ll be delighted to hear this.
And we have to say, we love the name “Willie”—that makes your rides even more special! We hope you find plenty of great “excuses” to get out and enjoy the road ahead.
Your support and encouragement truly mean a lot to us. Ride safe and enjoy every moment! 🚴♂️ Cheers!
I have a unique perspective as a dealer…
I have a unique perspective as a dealer for Kingbull. I chose Kingbull as one of my four manufacturers for their quality, presence on internet, customer service and value. Of my 4 manufacturers, Kingbull far outsells the other three. My business, Trail Blazers E-bikes, utilizes Kingbull models for ALL our rental/demo units because I need e-bikes that can stand up to the duties of rentals and first time riders. I get timely communications from the Kingbull team who are always there for any assistance. They provide fast shipping with properly boxed items to ensure no scratches or damage occur in transit. Look no further!
13 July 2026
Unprompted review
Reply from Kingbullbike
Thank you for sharing your perspective with us—it truly means a lot, especially coming from an experienced dealer.
We’re honored that you chose Kingbull as one of your core brands and even more thrilled to hear that our bikes are your top-performing models. Knowing that Trail Blazers E-bikes trusts Kingbull for all rental and demo units is incredibly meaningful to us, as it speaks volumes about the durability and reliability of our products in real-world use.
We also sincerely appreciate your recognition of our team’s communication, customer support, and shipping standards. We work hard to ensure every partner and rider has a smooth and dependable experience, and your feedback reassures us that we’re on the right track.
Thank you again for your trust and partnership—we look forward to continuing to support your business and riders for many miles to come!
Amazing bikes
These bikes are awesome to ride and very versatile to ride, on the sidewalk or through gravel they handle every condition wonderfully, I love the range on the bikes I can ride for multiple days or long distances and not have to worry about charging up often, will definitely be recommending these bikes to any family and friends.
12 July 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for your fantastic feedback!
We’re thrilled to hear how much you’re enjoying the ride and versatility of our bikes—whether it’s on sidewalks or gravel, it’s great to know they’re performing well in all conditions. It’s also wonderful that the range is giving you the freedom to ride longer and worry less about charging.
Your recommendation to family and friends truly means the world to us. Thank you for your support, and we hope you continue to enjoy many more great rides ahead! 🚴♂️
Horrible customer service and very poor…
Horrible customer service and very poor shipping practices. Good luck!
15 May 2026
Unprompted review
Reply from Kingbullbike
Dear Daniel
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We would like to clarify that we have been told with you via both email and social media regarding your replacement battery. Due to a temporary stock shortage and a warehouse transition, there was an unexpected delay. We communicated that the earliest dispatch would be in early July and have continued to follow up on the status.
We understand that you may have been anxious about not receiving our advance notice during this period. We process a large volume of messages daily, and we don't proactively contact clients unless there's an urgent situation. Therefore, your situation has remained unchanged on our follow-up list. However, it has indeed saddened us that you released information that differed from the facts without contacting us again to confirm.
In any case, this matter was indeed caused by a misunderstanding due to a lack of communication. We understand how frustrating delays can be and sincerely apologize for the inconvenience caused. At the same time, we want to ensure that the information shared publicly reflects the full context of the situation.
Your replacement is still arranged, and we remain committed to fulfilling our promise. If there is anything further you would like to discuss, we kindly invite you to reach out to us directly so we can resolve this as quickly as possible.
Thank you for your patience and understanding.
Great Bike... Helpful Customer Service
This is the first time I purchased an e-bike, and after doing a lot of research, I got a Kingbull Ranger. I initially had an issue with my rear brake after assembling the bike, and I was especially impressed with the timely and helpful responses I got from their customer service via email. The bike has exceeded my expectations, and I love it!
7 July 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for sharing your experience!
We’re honored that you chose the Kingbull Ranger as your first e-bike after doing your research—it truly means a lot to us. We’re especially glad to hear that our customer service team was able to assist you quickly and effectively with the brake issue. Making sure you feel supported every step of the way is very important to us.
It’s even better to know that the bike has exceeded your expectations and that you’re loving it now. That’s exactly the experience we strive to deliver.
Enjoy every ride, and welcome to the Kingbull family! 🚴♂️
I ordered the Kingbull Ranger to share…
I ordered the Kingbull Ranger to share with my 12 year old son as a fun ride around the neighborhood since he’s always wanted something electric.
The bike itself overall works wonderfully, getting up to 31mph with no problem and a very reasonable battery life.
For whatever I could never get the headlight to power on. For brevity’s sake I contacted “Wolfie” in customer support, and have been sent out two additional headlights and housing mounts in a very fast and polite manner to fix the problem.
When these didn’t work, I was then sent a new LCD screen with zero hassle to see if this will fix the single issue.
I won’t have a chance to test this option for a couple of days, but I can say that Kingbull absolutely has stellar customer service, and I would purchase from again with no reservations!
Update:
The
Headlight is now fixed. A tip I learned on my own;
Plug the headlight in before attaching it to the front on the bike to ensure if it works. My 3rd headlight worked, but I found if I screwed the very long included screws in too far, the headlight would turn back off for
Whatever reason.
When I backed the screws out a bit, the headlight came back on and has worked fine
Since.
Tom McLain
21 May 2026
Unprompted review
Reply from Kingbullbike
Thank you so much, Tom, for taking the time to share such a detailed review!
We’re thrilled to hear that you and your son are enjoying the Kingbull Ranger and having fun riding together—that’s exactly the kind of experience we hope to create. It’s great to know the performance, speed, and battery life have met your expectations as well.
We also truly appreciate your patience and understanding while we worked through the headlight issue with you. Our support team, especially Wofile, will be very happy to hear your kind words. Thank you as well for sharing your update and helpful tip—it’s incredibly valuable and may help other riders in the future.
We’re glad everything is now working as it should, and it means a lot to us that you’d choose Kingbull again without hesitation.
Wishing you and your son many more great rides ahead! 🚴♂️
First time E-bike buyers
First time E-bike buyers. Fast delivery, easy set up, excellent price and great customer service! Only issue we experienced was tire related but Wolfie quickly handled it and went above and beyond to get us back on the road. We love our bikes and appreciate all the back-end customer service support that Kingbull provides. Thank you Wolfie for being awesome!
11 June 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for your wonderful review!
We’re thrilled to hear that your first e-bike experience has been such a positive one—from fast delivery and easy setup to great value and customer support. That’s exactly what we strive to deliver.
We’re especially glad Wofie was able to quickly step in and resolve the tire issue for you. We’ll be sure to pass along your kind words—he’ll really appreciate it!
It means a lot to know you love your bikes and feel supported by our team behind the scenes. Thank you again for choosing Kingbull, and we wish you many enjoyable rides ahead! 🚴♂️
Great Customer Service
We purchased the Kingbull Ranger back in March for our son and it arrived with a malfunctioning headlight. I reached out to customer service and they replaced it right away! Customer service has been top notch and extremely responsive with any questions or issues we’ve had. I would recommend them for anyone interested in owning an e-bike.
25 May 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for your kind words!
We’re really glad to hear that your son is enjoying the Kingbull Ranger, and that our team was able to quickly resolve the headlight issue for you. Providing fast and reliable support is something we truly care about, so it means a lot to know that it made a difference in your experience.
We sincerely appreciate your recommendation and your trust in Kingbull. If you ever need anything in the future, we’re always here to help.
Wishing you and your family many happy and safe rides ahead! 🚴♂️
mine was a factory 2nd out the box imo…
mine was a factory 2nd out the box imo and my bike repair guy whos warning everyone to stay away from this crap company! Only after 240 in repairs its now got worse gotta replace rear tire it hops once over 24 mph. I know the tires are trash but 1st thought it was motor causing the issue what? No its just the lump in tire! just the 4th issue im having with this pos cheap crap chinese crap. now with 30 miles im listing it for sale! WAY to many issues and there returns make u pay 150 shipping return for there factory issues lovely! Ill post youtube videos soon and ill post them here for the idiot haters who think i dont know how to assemble a bike lmao PLEASE! Id buy an aipas before this trash build again. No worrys customerservice dont give a dam aka want some free stickers and a phone holder??? and Im 1000% sure there warranty is as trashed as there service is, Hey want to buy a ex titan with only 30 miles for 1100 its a steal of a deal! off centered front tire, lump in rear, front fork bottoms out easily its 1 hell of a deal!
25 April 2026
Unprompted review
Reply from Kingbullbike
Hi Art,
We’re truly sorry to see how frustrating this experience has been for you, and we completely understand how multiple issues early on can feel overwhelming.
We’d also like to provide some important context for clarity. From the beginning, we have been actively working with you to resolve each concern:
A $240 partial refund was issued promptly for the initial issues
A free replacement rear tire has now been shipped and should have already been delivered to you
We also approved a $40 installation reimbursement to ensure you wouldn’t be out of pocket
Our support team has continued to follow up and respond throughout the entire process
At this point, since the replacement tire has been delivered, we sincerely hope the main riding issue you experienced is now close to being fully resolved. Based on similar cases, this type of “hopping” is typically isolated to the tire itself, and replacing it should restore a smooth riding experience.
We understand your concerns, but we do want to reassure you that we have been consistently taking responsibility and providing solutions, even beyond standard procedures, to make things right.
If the issue has improved after installing the new tire, we would truly appreciate it if you could update your review to reflect the current situation, as this helps avoid misunderstandings for other riders.
If there is anything still not right, please don’t worry — we are still here and will continue working with you until everything is fully resolved.
Kingbull Ranger, a fantastic ride!!
I recently purchased the Kingbull Ranger after reading about it and watching a number of on line reviews.
I've owned the Literider for almost 2 years now with zero issues and decided to stay with kingbull.
Super quick shipping, customer service is quick to respond with any questions I've had along the way, I've been satisfied to this point.
Recieved the Ranger yesterday via FedEx, I did purchase shipping protection and surprisingly there was zero damage to the box and the bike was in perfect condition.
Assembly is pretty straight forward and was completed in about an hour.
Battery came charged to about 52 Volts which is awesome.
After conducting a system and functions check I took it on a nonstop 13 mile road test and it performed really well.
I used all levels of PAS, SLOWLY increasing the PAS over a few miles to work the systems in.
31 mph top speed, I'm 5'11" @188 and it's all the bike I need in this style.
For Sub $800 with applicable discounts, you simply can't beat the bike for this price.
The dual suspension is the sweet spot with this machine and the battery after 13 miles, still showed all bars and still had about 49-50 Volts left according to the in screen display.
The hydraulic disc brakes are awesome considering what you get for the price. This is my 3rd Ebike. 2nd kingbull and I do believe they go the extra mile give the buyer the most bang for the buck.
I'm 60 years old and this hobby/sport has been super exciting and keeps me in the outdoors enjoying easy long rides.
One extra little benefit is that it has passenger foot pegs so now I can take my grandkids for short rides too!
Buy this bike before the price goes up!
$750 shipped with tax and all that you are getting is absolutely awesome 👌
Highly recommend.
Also to note, the folding literider I have, has never let me down, I've enjoyed the 1100 plus miles I've ridden it so far as well. Please keep making quality bikes kingbull!!
23 April 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for taking the time to share such a detailed and thoughtful review!
We’re absolutely thrilled to hear about your experience with the Kingbull Ranger—and it truly means a lot that you chose Kingbull again after enjoying your Literider for so long. Your feedback on everything from shipping, packaging, and assembly to performance, battery life, and ride comfort is incredibly valuable.
It’s especially great to hear that the bike delivers the power, range, and smooth ride you were looking for, and that features like the dual suspension, hydraulic brakes, and passenger foot pegs are making your rides even more enjoyable. Knowing that our bikes help you stay active, explore the outdoors, and even share rides with your grandkids—that’s exactly what we hope to bring to our riders.
We sincerely appreciate your support and recommendation. Stories like yours motivate us to keep pushing forward and delivering the best value and experience possible.
Wishing you many more amazing miles ahead—enjoy every ride! 🚴♂️
My order came surprisingly fast
My order came surprisingly fast, very satisfied with the hunter 2.0 I received. The bike quality is top notch and handles very smooth. I upgraded my seat to the suspension seat and lost one of the fastener bolts to it, so I contacted customer service and they are sending my a replacement with no extra cost. Great experience so far, very satisfied!
21 April 2026
Unprompted review
Reply from Kingbullbike
Thank you so much for your kind feedback!
We’re thrilled to hear your order arrived quickly and that you’re enjoying your Hunter 2.0—smooth handling and top-notch quality are exactly what we strive for. It’s also great to know our customer service team could quickly assist with the replacement part and make things easy for you.
Your satisfaction means a lot to us, and we truly appreciate your support. Wishing you many more smooth and enjoyable rides ahead! 🚴♂️
Perfection!
I gave my 13-year-old son a ride, and it was super smooth—I didn't have any issues even though he's taller than me. My husband also rode with me as a passenger, and I didn't feel cramped at all. This bike is truly wonderful!
30 November 2025
Reply from Kingbullbike
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you and your family are enjoying the ride together—from your son to your husband, it’s great to know the bike offers a smooth, comfortable experience for everyone.
Moments like these are exactly what we hope our bikes can bring—fun, versatility, and shared enjoyment. Thank you for choosing Kingbull and for sharing your experience with us!
Wishing you many more happy rides ahead! 🚴♂️
Customer service was top notch
Customer service was top notch. They did everything possible to help me resolve my issues and when it wasn’t working, they simply sent me a new e-bike.
10 October 2025
Unprompted review
Reply from Kingbullbike
Thank you so much, Michael, for your incredible feedback!
We’re truly glad to hear that our customer service team was able to support you and do everything possible to resolve the issue. While we always aim to fix problems quickly, we’re happy we could make things right by ensuring you received a new e-bike.
Your satisfaction means a lot to us, and we really appreciate your trust and patience throughout the process.
Enjoy your rides, and thank you again for choosing Kingbull! 🚴♂️
I'm really pleased
So far, I'm really pleased! The bike arrived quickly, and when I had a small shifter issue, support reached out the very next day.
23 July 2025
Unprompted review
Reply from Kingbullbike
Thank you, Dallas, for your feedback!
We’re really glad to hear that you’re pleased with your bike and that the delivery was quick. It’s also great to know our support team was able to respond promptly and help resolve the shifter issue—that’s exactly the level of service we aim to provide.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out—we’re always here to help.
Wishing you many enjoyable rides ahead! 🚴♂️
Awesome bike!
The only thing is the handlebars feel a little too tall. Still, a fantastic ride.
20 July 2025
Unprompted review
Reply from Kingbullbike
Thank you, Delmer, for your feedback!
We’re really glad to hear you’re enjoying the bike and having a fantastic ride—that means a lot to us.
We also appreciate your note about the handlebar height. Comfort and fit are very important, and your feedback is valuable as it helps us continue to improve. In the meantime, if you’d like, our support team would be happy to share some adjustment tips to help you find a more comfortable riding position.
Thanks again for your support, and we hope you continue to enjoy many great rides ahead! 🚴♂️
Fast and careful delivery!
It was easy to assemble with the included tools. Seems solid (will see how it lasts over time). It's road-approved with front and rear lights, plus a horn. Comes with a 17.5Ah battery and charger. The wide tires, front fork, and big saddle make for a comfortable ride.They even include a combination lock and a user manual. Overall, a well-equipped bike at an attractive price!
15 July 2025
Unprompted review
Reply from Kingbullbike
Thank you, Jerry, for taking the time to share your feedback!
We’re really glad to hear that you had a smooth delivery experience and found the assembly process easy. It’s great to know you’re enjoying the bike’s comfort, features, and overall value—that’s exactly what we aim to deliver.
We did notice your 1-star rating, and we’re wondering if this may have been unintentional, as your comments sound quite positive. If there’s anything we may have missed or if you’ve encountered any concerns, we’d truly appreciate the opportunity to learn more and make it right.
Thanks again for your support, and we hope you continue to enjoy your rides! 🚴♂️
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