King and McGaw Reviews 

115
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I ordered 4 prints and whilst 3 were pretty much exactly as described in terms of size one print was way out, around a half inch taller and wider than listed. Quite annoying having spent many... See more

Rated 5 out of 5 stars

We wanted a picture to go above the fireplace in our newly decorated living room. We wanted one that added something to the room but didn't fight with our colour scheme, so we looked at many options o... See more

Rated 3 out of 5 stars

I bought what was listed as a print of a painting. I received low quality, pixilated poster. The painting part is tiny and surrounded by bold writing that takes up most of the space. The picture is co... See more

Rated 5 out of 5 stars

Great quality - lots of competitors had similar prints but without any Perspex/glass cover. This one provides UV protection, which I’m very happy about. The frame I chose was oak, which looks... See more

Company details

  1. Business Services

Information provided by various external sources

The UK's favourite Art Print website. Discover a Superb Selection of Quality Art at Great Prices. Custom Framing & 100% Money Back Guarantee!


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3.6

Average

TrustScore 3.5 out of 5

115 reviews

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No recent history of asking for reviews

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3.6

All reviews

(115)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service

Outstanding service and framing. There are many art print and framers online. I have used some of them prior to my order from King and McGaw but they are poor by comparison. King and McGaw not only have a huge selection of high quality prints and limited editions but their framing is impeccable.
I will be ordering again, they're not the cheapest but you definitely get what you pay for.

7 August 2024
Unprompted review
Rated 2 out of 5 stars

Terrible delivery company first class Art company

A company is the whole of its parts and the end of the process is the delivery of the product
Having ordered a frame print my heart sank when I discovered the courier was DPD.
The print and packeting was first class. I was informed by DPD of a 1 hour time and date of delivery. They never turned up - despite stating they had called and no one was in. I have a door bell camera and no one visited .
DPD the gave another time slot and date for the following day and again failed to turn up. Again the message came through and stated no one was at home. Again the doorbell camera showed no one came near the house

After numerous emails they eventually turned up 4 hours after the stated time. At no time were any cards left at the house and it is extremely difficult to contact DPD by phone

I have learnt a lesson and that is I shall not use a firm that employs DPD as it’s courier

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Quality, quality, quality

What a lovely experience purchasing from this company. First-time customer, purchased a Lowry piece - Landscape in Cumberland. I baulked a little at the delivery cost at first but realised on delivery why it is so expensive. It's mostly all in the packaging. Put together with real care and attention.

I have a strong belief that in life, mostly, you get what you pay for. I am very satisfied with my purchase and I'm already looking at a second buy.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Third purchase from this company

Third purchase from this company - superb quality prints with immaculate framing - on the sole occasion I had to contact customer service ( it was a birthday present and I was worried it wouldn’t arrive in time) customer service was excellent. Would not hesitate to recommend.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Company

I’ve bought quite a lot of prints over the years from K&M, mostly L S Lowry. They are always helpful and the Artwork always arrives well packaged and in perfect condition. Simply how excellent companies should be. Personally? Wouldn’t buy from anywhere else. Thank you 🙏🏽

27 January 2024
Unprompted review
Rated 5 out of 5 stars

You know when you've got it right!

We wanted a picture to go above the fireplace in our newly decorated living room. We wanted one that added something to the room but didn't fight with our colour scheme, so we looked at many options on the 'inspiration' section of the King and McGaw website before settling on Distant Colour by Libby Smart in a black satin frame. It arrived today, beautifully framed and ready to hang. We are completely delighted.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding print, outstanding service.

The first time I have bought a print from this company & it will not be the last.
The print is of a fantastic quality, I was nervous, buying online but it’s better that I imagined a print could be, beautiful. Really high quality.
Very well packaged and speedily delivered.
Next time though, I think for an extra £60 I will get them to frame it.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful! I received my second purchase order…

I received my second purchase order from King and McGaw today of an abstract framed print from the same artist I purchased before. It’s perfect and so much better in its colour vibrancy than expected. The service from the Company is always excellent and I would not hesitate to make another purchase from them or recommend.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Just ordered anothrer framed print

Just ordered anothrer framed print from King and McGaw and I have to say I am over the moon with it.
It looks fantastic and quality of the mount ,frame and print is excellent
Fantasic company to deal with ten out of ten

9 January 2023
Unprompted review
Rated 5 out of 5 stars

Can’t speak highly enough.

The prints are very good quality. But the frames are the best I’ve found. I’ve bought similarly priced prints from the likes of John Lewis, Juniqe, Poster store etc and the frames from these companies are over priced rubbish. But from King and McGaw it is another matter. The frames makes what would be just prints in to fantastic pieces of quality art. Will definitely be buying from them again.

5 October 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I have received four prints from this company and each time has been a 5 star service. The quality of the prints is exceptional…. The website is easy to use and provides different payment methods. The delivery time is very quick and the prints are packaged really well. I would definitely recommend using this company to purchase prints of your favourite art 😊

10 September 2022
Unprompted review
Rated 5 out of 5 stars

Professionally curated art pieces - superb

I've purchased three different prints from King & McGaw and am extremely satisfied with the results. As someone from a museum and arts background (aka a geek), I particularly appreciate the comprehensive packaging the prints arrive in. The quality of the frames, panels and - of course - the artwork is second to none.

I was initially apprehensive due to pricing, as you never know until it arrives, but definitely worth paying that bit extra for piece of mind that your artwork is being wrapped and shipped by arts professionals. Will continue to use again.

12 August 2022
Unprompted review
Rated 1 out of 5 stars

A company that has no morals when it…

A company that has no morals when it comes to its employees. No proper procedures that normal companies have with regards trial periods, feedback, performance reviews etc. They just get rid of staff with no explanation. Worst place i ve ever worked. Manager and director are useless.

27 July 2022
Unprompted review
King and McGaw logo

Reply from King and McGaw

Dear Mr Wreath, We are very sorry to read about your impression of our Company. We greatly value the contribution of the entire team and aim to treat everyone with fairness. Obviously this is not the forum to discuss the specifics of your brief time with us back in late 2019. However, on reviewing the correspondence, we remain confident that our aim of fairness was met, and normal employment practices were followed at all times. Meanwhile, we wish you the very best for the future.

Rated 5 out of 5 stars

What an absolutely excellent service

What an absolutely excellent service. Our print arrived exactly when they said it would and was packaged extremely safely.
We are very pleased with the print and would not hesitate to recommend this company.

13 May 2022
Unprompted review

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