Kinesis Money Reviews 

709
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Same here. Can't access my funds. Support isn't helping, providing answers, or resolving the pending transactions. It worked fine before. Now my tractions are held hostage for days. And it... See more

Company replied

Rated 1 out of 5 stars

On 5th Aug, I submitted a transaction to have funds transferred to my bank account. It is now 26th Aug and the transaction is flagged as pending. In the past I have had no trouble with such transacti... See more

Rated 1 out of 5 stars

Wake up folks! We're at the wrong end of a Ponzi scheme. On June 10, 2026 I sold 7400 ounces of silver and still waiting for the withdrawal of cash. Kinesis is like every other company (And countr... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Kinesis money, have an account since 2021 and it's the best way for me to quickly trade between KAU and KAG. Would recommend this to anyone interested in getting a position in gold an... See more

Company replied

Company details

  1. Alternative Financial Service

About Kinesis Money

Written by the company

Kinesis Money is an end-to-end monetary system based on 1:1 on physical gold and silver with clients across 151 countries. Through robust vaulting infrastructure and innovative financial technology, Kinesis is reintroducing gold and silver as money. People around the world can spend, save and trade physical precious metals digitally, protecting their wealth outside of the current financial system with fair, honest and rewarding money. Over 50% of fee revenue is shared as yields for customers every month.
Some of what we offer

Contact info

You should know

2.9

Average

TrustScore 3 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(709)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Excellent communications and very responsive.

28 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Michael,

Thank you for your kind words! We’re pleased to hear you’ve had a positive experience with our communication and support.

Your feedback means a lot to us.

The Kinesis Team

Rated 5 out of 5 stars

Total satisfaction

No fee for storing my allocated metal plus earning a monthly yield for the past three years. Before transferring to Kinesis I had been paying vault fees for many years. I can now quickly redeem metal or withdraw funds at any time and use Kinesis as my bank.

1 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Kabe,

Thank you for sharing your experience! We're thrilled to hear that Kinesis has brought you ongoing value through monthly yields and free metal storage. It's great to know you're making the most of the platform’s flexibility and features.

We appreciate your continued support!

The Kinesis Team

Rated 5 out of 5 stars

Never had a problem with the platform.

Never had a problem with the platform.
Gold, silver and a large verity of crypto is available. Easy to use as well.

23 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Graham,

Thank you for your feedback! We’re glad to hear you’ve had a smooth experience with the platform and find it easy to use.

We appreciate your support!

The Kinesis Team

Rated 5 out of 5 stars

World Class Customer Support

The Kinesis Monetary System is a game-changer in the world of finance, seamlessly blending the timeless stability of physical gold and silver with the cutting-edge efficiency of blockchain technology. This innovative platform offers a refreshing alternative to volatile fiat currencies. Backed 1:1 by fully audited, insured bullion stored in top-tier vaults across global hubs like New York, London, and Singapore, Kinesis delivers peace of mind and transparency that’s rare in today’s financial landscape. In addition their customer support is WORLD-CLASS!

23 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Shane,

Thank you for your positive feedback! We’re glad you appreciate the security, transparency, and support that Kinesis provides.

Your kind words motivate us to keep delivering the best experience possible.

The Kinesis Team

Rated 5 out of 5 stars

I like the interface and easy of use…

I like the interface and easy of use and trust Kinesis as been using them for many years now since inception.

23 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Shaun,

Thanks for your loyalty and kind words!

We're glad you find the interface user-friendly and appreciate your trust in Kinesis since the very beginning.

The Kinesis Team

Rated 5 out of 5 stars

Trustworthy company

This company is from the bottom up honest and trustworthy in all aspects.

23 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Anders,

Thank you for your kind words — we truly appreciate your trust and support.

The Kinesis Team

Rated 3 out of 5 stars

Initial supporter. Less trust more truth!

Well, I am holding KVT since the beginning (initial offering) so much more than 5 years.

I would say the communication was not the best and there is no interest to keep the people who help buying KVT at the beginning.

Promises has not being maintained. KVT is not bringing much to the holders.
I rarely use the app for this reason, project and its team need to gain back my trust.

I helped to find a big bug on the UI while I was able to sell KVT even if it was not supposed to happen and no rewards or no recognition from the team and project.
Other project PAYS a lot, here nothing. Not even a written thanks. Just the operator at the end of the call, thanks for letting us know about it. Wow!

It is something that could have been done better

23 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Damiano,

Thank you for being an early supporter of Kinesis and for holding KVTs since the initial offering — we truly value your long-term involvement.

We’re sorry to hear that your experience hasn’t lived up to expectations, particularly in regard to communication, and the lack of recognition for your reported issue. Feedback like yours is incredibly important and has been shared with the relevant teams to review how we can do better.

To assist you further, please share your email address and HIN number so we can locate your account.

The Kinesis Team

Rated 5 out of 5 stars

Sound money!

23 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Hans,

We appreciate your support and belief in what we’re building. Thank you for being part of the Kinesis journey.

The Kinesis Team

Rated 5 out of 5 stars

Transactions in real money in real time

I read the Kinesis white paper years ago and was hooked on the idea of precious metals-backed digital currencies. Dipped my toe in fairly early. Got my wife an account as well. Then got us each a few KVTs and built a nice little checking and short-term savings account in KAUs and KAGs.

Our goal is to maintain at least a month's worth-of expenditures on balance and pay each month's bills with the previous month's deposits. As long as we're spending money, might as well get a velocity yield in gold and silver. Also, there's a very good chance that the KAUs and KAGs we spend this month will have more purchasing power than the dollars we exchanged them for last month.

Of course you don't put all your eggs in one basket. You shouldn't venture in this space if you don't already have your safety stack at home. But to the "if you don't hold it (physically in hand) you don't own it" crowd, my reply is that there is no economic activity but the most primitive barter without some form of trust. We need a viable alternative between unlimited issuance of government currency and the ponderous transactional limitations of a society that can only deal with "coin on the barrel head."

Kinesis leads the way in moving real money in real time.

23 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Chris,

Thank you for sharing your thoughtful and detailed experience with Kinesis.

It's great to hear how you've integrated KAU and KAG into your everyday financial planning and are making the most of the yield system. We completely agree — building a practical and sustainable bridge between precious metals and modern payments is exactly what we’re aiming for.

We appreciate your support and trust in Kinesis as we continue to lead the way in real-time, asset-backed transactions.

The Kinesis Team

Rated 5 out of 5 stars

Such a ground breaking idea

I'm so impressed with this innovation

21 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Jeffrey,

Thank you for your kind words! We're thrilled to hear you're impressed with what we're building at Kinesis.

Your support means a lot to us.

The Kinesis Team

Rated 5 out of 5 stars

The future of money

Great company

15 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Robb,

We appreciate your support and are glad to hear you're enjoying the journey with Kinesis.

The Kinesis Team

Rated 3 out of 5 stars

I m waiting for the credit card

23 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Anton,

We understand you're eager to start using the Kinesis Virtual Card, and we truly appreciate your patience.

We’ll be sharing updates on the rollout of the Kinesis Virtual Card soon. Stay tuned, and thank you again for your continued support.

The Kinesis Team

Rated 5 out of 5 stars

Best for real investment in gold silver…

Best for real investment in gold silver and crypto all in one place

22 April 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Marek,

Thanks for the great feedback! We're thrilled you're enjoying the ability to invest in gold, silver, and crypto all in one place with Kinesis.

We appreciate your support!

The Kinesis Team

Rated 5 out of 5 stars

Your Gold and Silver.

Your Gold and Silver.
No storage fees,fully insured and audited with monthly yields paid back into your kinesis money account in Gold and Silver for simply holding.. Can't get any better..

2 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Darren,

Thanks for your support! We’re glad to hear you’re enjoying the benefits of earning monthly yields and holding fully insured, audited assets with Kinesis.

We appreciate you being part of the journey!

The Kinesis Team

Rated 5 out of 5 stars

They deliver.

25 December 2024
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Chris,

Thanks for your feedback! We're happy to know you're pleased with your experience.

The Kinesis Team

Rated 5 out of 5 stars

I have now been a Kinesis member since…

I have now been a Kinesis member since 2018. I am proud to see how this platform has grown over the years. From their Andrew Maguire/Shane Morand podcasts to their consistent email updates, Kinesis keeps me well informed of their mission. I have traded and vaulted multiple assets on their platform including Gold, Silver, Bitcoin and Ethereum. I have done so with very little issues and when I do have issues, I simply email their support team and my concerns are validated and addressed. Well done Thomas Coughlin and the Kinesis team. Onwards and Upwards.

21 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Brian,

Thank you for being with us since the early days and for your continued trust and support. We're thrilled to hear how much you value the platform, our updates, and the overall experience.

Your kind words mean a lot to the entire Kinesis team — onwards and upwards indeed!

The Kinesis Team

Rated 5 out of 5 stars

Convenient and user-friendly

Convenient and user-friendly website, quick transactions, and great service.

20 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Terry,

Thank you for the kind words! We're glad to hear you've found the platform convenient and easy to use.

We appreciate your support!

The Kinesis Team

Rated 2 out of 5 stars

Not great

Not great. I signed up for the card, thinking I could pay in GBP, which I cannot - only stable coins.
Even if I use stable coins, I get charged 1.5% because I am spending GBP in the UK and not $$$.
Also, the "free" offer of 0.5oz silver is only if you spend $3000 on their services.
BUT the main reason for the 2 stars is that you are assigned a "personal account" manager. BUT he rarely replies which is poor.

Personally I would not keep any money in here. I cancelled my account after 5 days.

13 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Neo,

We're sorry to hear that the service didn’t meet your expectations.

Your feedback has been noted and will be shared with the relevant teams for review.

To help us investigate further and address your concerns appropriately, your dedicated Account Executive will be reaching out to you directly.

The Kinesis Team

Rated 3 out of 5 stars

I sent money to my Kinesis account but…

It seems that there are issues with accrediting money from your bank to the Kinesis account. After several attempts and some days of waiting my account manager solved this problem. Thank you Mr Ragu.

12 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Andrea,

We’re sorry to hear about the initial issues you faced, but we’re pleased your Account Executive was able to assist and get everything resolved.

If you need any further support, please feel free to contact us.

The Kinesis Team

Rated 5 out of 5 stars

La grande sélection de transformer son…

La grande sélection de transformer son argent en des investissements facile et simple à comprendre

17 May 2025
Unprompted review
Kinesis Money logo

Reply from Kinesis Money

Hi Alexandre,

We appreciate your kind words! It’s great to hear you’re enjoying the simplicity and flexibility of transforming your money with Kinesis.

The Kinesis Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look