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Kidsorium Reviews 4

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TrustScore 4 out of 5

4.0

Bed Shop
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Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Children's Furniture Store

Written by the company

Kidsorium is a UK online retailer specialising in quality children's beds and nursery furniture, designed to help families create safe, comfortable, and thoughtfully designed spaces for their children. We understand that choosing furniture for a child’s room is an important decision for parents. For that reason, we focus on offering products that combine durability, practical design, and child-friendly safety features. Our range includes children’s beds, toddler beds, and nursery furniture carefully selected to support both everyday use and long-term comfort. At Kidsorium, we aim to provide furniture that fits naturally into modern homes while creating warm and welcoming environments for children to sleep, play, and grow. We are committed to delivering a reliable online shopping experience, supported by clear product information and responsive customer service. Customer feedback plays an important role in helping us improve our service, and we welcome reviews from our customers as we continue to support families across the UK.

Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

The best!!!

I have the pleasure of working with James and Victoria on the bed I ordered from them. Unfortunately it didn’t work out due to some issue on the bed. It wasn’t their fault but they were professional to let me know that they can’t deliver a faulty bed to me. I really appreciate it.

I bought another bed from another company Boori. Such a bad experience and James was so nice to help me with the problems I was having with Boori. He tries his very best to contact Boori for me to solve my problem. Honestly I feel bad since it’s not their problem but James was still helping me.

I have never dealt with such company that has such high professionalism, helpfulness, kindness and also integrity. James and Victoria are also very prompt in replying my email as compared to Boori.

I couldn’t thank them enough. Keep up the good work. ❤️

26 March 2026
Unprompted review
Kidsorium logo

Reply from Kidsorium

Thank you so much for your kind and thoughtful review - it truly means a lot to us.

We’re very sorry that the original bed didn’t work out, but we’re glad we were able to be transparent and ensure that only products meeting our standards reach our customers. Your understanding in that situation is greatly appreciated.

It’s especially wonderful to hear your feedback about James and Victoria. They both care deeply about supporting our customers, so knowing that James went the extra mile to assist you - even with an issue outside of our products - means a great deal to us. We believe that helping where we can is simply the right thing to do.

We’re delighted that you felt supported throughout your experience, and your comments about our responsiveness and service really do encourage the whole team.

Thank you again for your kind words- they won’t go unnoticed. We wish you all the very best, and if you ever need anything in the future, we’re always here to help.

The Kidsorium Team

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The team was extremely helpful and flexible when I needed to make a change to my order, and they did their best to keep my original delivery and assembly slot, which I really appreciated. The delivery arrived exactly when promised and the assembly team worked quickly and efficiently. We absolutely love the bed, it’s extremely well made and you can really see the quality. We’re delighted with it and with the overall service

10 March 2026
Kidsorium logo

Reply from Kidsorium

Hi Sian

Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience from start to finish.

Our team always does their best to be flexible and helpful when plans change, so we’re really pleased we could keep your original delivery and assembly slot. It’s also great to hear our delivery and assembly team made everything smooth and efficient on the day.

Most importantly, we’re thrilled that you love the bed and can see the quality in it – that’s exactly what we hope for with every order.

Thank you again for choosing Kidsorium and for taking the time to share your experience.

Warm regards

The Kidsorium Team

Rated 5 out of 5 stars

Great customer service

Great customer service, communication and delivery options. The selection of baby and kids furniture on the site is great and easy to navigate.

4 March 2026
Unprompted review
Kidsorium logo

Reply from Kidsorium

Hi Tom

Thank you so much for your lovely review. We’re really pleased to hear that you found the website easy to navigate and that our customer service, communication, and delivery options met your expectations.

It means a lot to us that you chose Kidsorium for your baby and children’s furniture. Wishing you and your family all the very best as you welcome your new baby – such a special and exciting time!

Warm regards

The Kidsorium Team

Rated 5 out of 5 stars

Very pleased with everything

We’re really pleased with the quality of the mid sleeper and the customer service was great from start to finish. Communication with Victoria was clear, friendly, and very accommodating throughout the process.

The team who came to assemble the bed were brilliant - they worked quickly and did a fantastic job getting everything set up in no time. (Apologies to them for all our stairs) Overall, a really smooth and positive experience.

24 February 2026
Unprompted review
Kidsorium logo

Reply from Kidsorium

Thank you so much for your lovely review!

We’re really pleased to hear you’re happy with the quality of the mid sleeper and that the whole process went smoothly from start to finish. Victoria will be delighted to hear your kind comments about the communication and service she provided.

And please don’t worry about the stairs – they were no problem at all for the team! In fact, I hear you looked after them very well with a huge portion of cake, which certainly helped keep them going. I just hope they don’t start expecting that at every delivery now! 😄

Thanks again for your kind words and for choosing us – we hope you enjoy the new bed for many years to come.

Many thanks

Team Kidsorium

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