Kids Brand Store Reviews 

22,826
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

The silk of the dress I bought for my child was soft, luxurious, and had a beautiful sheen to it. It was also comfortable for my child to wear, and didn't irritate their sensitive skin. Nice experienc... See more

Rated 4 out of 5 stars

Quick delivery. But frustrating that the colors of the ortens you arr interested in changes order in the show menu, so you dont know which one you have looked at and which you havn’t.

Rated 5 out of 5 stars

Very fast delivery and great communications. Easy to pick up the goods and also very easy to return with the QR code on the note inside the parcel.

Rated 5 out of 5 stars

I am super happy for all the purchases I made from you, perfect size, material and very precise time delivery. I will definitely buy again😊

Company details

  1. Children's Clothing Store

Written by the company

Kids Brand Store är Nordens största webbutik med försäljning av mode för ungdomar. Vårt sortiment kommer från världsledande varumärken och är under ständig utveckling för att alltid vara relevant, unikt och exklusivt. Sedan starten år 2011 har vårt mål varit att hela tiden bli bättre på det vi gör, alltid vara nyfikna och att ha en kundsupport i världsklass. Idag är vi marknadsledande inom vår nisch och vår resa fortsätter för att du som kund ska få en inspirerande och smidig upplevelse, varje gång du handlar hos oss. Kids Brand Store – Original Teen Fashion


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23K reviews

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4.5

All reviews

(22,826)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I want to return my pocket i have…

I want to return my pocket i have mailed you and you have not answeard i want mu money back from you

4 October 2023
Kids Brand Store logo

Reply from Kids Brand Store

Hello Abadit and thank you for your feedback
I am sorry but I cannot find any email from you and I cannot see that you sent us the return via Instabox? I will ask our costumer support to contact you regarding this case.
Best regards Kids Brand Store

Rated 2 out of 5 stars

Didn’t received money from returned…

Didn’t received money from returned gods.

4 September 2023
Kids Brand Store logo

Reply from Kids Brand Store

Hello Sandra and thank you for your feedback
We are so sorry for the delay and apologize for this. I can see that you have sent us an email and I will ask our costumer support to answer you and help you a soon as possible.
Kindly Kids Brand Store

Rated 1 out of 5 stars

I have email you but dont receiver any…

I have email you but dont receiver any answer

27 September 2023
Kids Brand Store logo

Reply from Kids Brand Store

Godmorgon Hanna! Tack för att du delar din upplevelse med oss. Vi är ledsna att du upplever att du inte får svar från vår kundtjänst. Alla ärenden besvaras i tur och ordning så snart de kommer in. Jag ser att kundtjänst justerat ditt telefonnummer och bett fraktbolaget skicka ett nytt sms till rätt nummer. Om ditt ärende ännu inte blivit löst är du välkommen att återkoppla så kollar kundtjänst upp vad som hänt. Önskar dig en fin fredag och helg Kids Brand Store

Rated 2 out of 5 stars

Can not reach the seller isnce they…

Can not reach the seller isnce they forgot to send the labels for resending items. No answer on phone or e-mail even though I trised to reach them several times during past three weeks! There seem to be nobody working at their office?

29 August 2023
Kids Brand Store logo

Reply from Kids Brand Store

Hej Erika och tack för att ditt omdöme och att du delar det med oss. Jag är verkligen ledsen om du inte kan se svaret och returetiketten du fått från kundtjänst. Jag ser att du varit i kontakt med oss flera gånger och att Kundtjänst har bifogat en returetikett vid två olika tillfällen. Vi ber dig att kika i din skräppost om det är så att våra mailsvar kan ha hamnat där. Vänliga hälsningar Kids Brand Store

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