Kibble Plus Reviews 5

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Pet Store

Written by the company

Your one-stop online destination for all your pet supply needs!


Contact info

3.6

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lack of contact speaks volumes.

Parcel lost by DPD, who admitted it was lost by them. It’s annoying but it happens.
How companies deal with these sorts of problems is telling. I was told by DPD to contact Kibble Plus for further instructions (refund or resend).
I tried 4 times to contact them; twice by email, once by phone (said they’d phone me back but never did) and once via PayPal.
No response to any points of contact I have attempted so I’ve given up on these charlatans and will be requesting a refund.
Don’t buy from this company.

23 July 2024
Rated 4 out of 5 stars

Good price…

The fish food was a good price although the delivery charge was quite high. Arrived promptly. I have used this product before and my fish seem to do well on it.

12 April 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look