KGORGE Curtains Reviews 442

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we ordered. We were happy with what we got. It was easy to order our exact measurements. The company came through as promised delivery came on the date. It was told everything... See more

Company replied

Rated 5 out of 5 stars

These outdoor curtains are absolutely beautiful. They hang well and were easy to install. Someday in the distant future when they have been too sun beaten to hold up any longer, I’ll be ordering from... See more

Company replied

Rated 1 out of 5 stars

Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more... See more

Company replied

Company details

  1. Curtain Store

Written by the company

Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Contact info

4.1

Great

TrustScore 4 out of 5

442 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

The worst curtain company

This is the worst company ever I could not return my curtains they wanted to give me a 20% off on curtains that did not fit my window so wouldn't return them. Not only were the curtains small from my window they came damaged and extremely wrinkled I send them to the cleaners to get ironed and repair was charged $40 To come to find out that the curtains did not fit my window I spend so much money on this curtain that was not even worth it so what am I gonna do with these curtains that don't fit my window On top of that to return the curtains I had to pay for my own shipping to send them back. All customer service did was give me a run around so I got stuck with curtains cause I wasn't going spend anymore money it's ridiculous. they are going to the garbage because that's what they worth garbage I will never buy from this company ever again nor would I recommend anyone to buy from this company. I regret it buying from this company it was a waste a lost of my hard earned money For a person that works paycheck to paycheck In a company not to find a solution just to spend more money In order to return the curtains hopefully receive a refund because if they're not properly packaged the way they came they will not refund you. I despise this company And I repeat myself I will never ever buy from them again nor recommend them The worst company ever

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely love these affordable and…

Absolutely love these affordable and high quality outdoor curtains. I bought a pair 6 months ago and they have been through all kinds of weather, including the intense Texas summer heat, and still look brand new.

31 December 2022
Unprompted review
Rated 5 out of 5 stars

We had a strange size

We had a strange size. KGorge did a great job with our back porch curtains. The material is terrific. We will definitely use KGorge again and spread the word.
Thanks RP.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Just what we wanted and…

Curtains were just what we wanted and the timing to get them, since they were a custom size, was above our expectations. Great price and great outdoor curtains!
The grommets on the bottom really help too, since we get a lot of wind where we are located.

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Quality plus experience

The quality, price was great for me and being able to get the curtains, rods etc. together was a great help installing, they also shipped a lot faster then their notice, pleasantly suprised.

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Curtains were delivered within the time frame. I ordered the ones with upper and lower grommets, so when we have high winds, I just open them up.

21 November 2022
Unprompted review
Rated 5 out of 5 stars

The quality and workmanship are top…

The quality and workmanship are top notch. I purchased my selection of a chocolate brown, poolside outdoor curtain in early November'22. While it is still early, neither weather nor placement has altered the color or durability of the curtain. And because of the richness of the color/hue our poolside looks tranquil and welcoming. It's been said it looks resort-like. KGorge Curtains, keep up the good work!

13 November 2022
Unprompted review
Rated 5 out of 5 stars

KGorge has great customer service.

KGorge has the most outstanding customer service that I’ve come across. If you have any concerns they are dealt with quickly & professionally. If KGorge says they will refund your discount on the receivement of goods, they do, I can vouch for that. The quality of my curtains are top notch and I will certainly buy again in the future.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Strong and attractive

These curtains are a heavier weight than our last curtains and the color is rich, so I am hoping they will not fade. They were the exact dimensions as expected. Great for sun blocking and even keeping out the wind. I bought the type with upper and lower grommets. These were a great product for the price -- actually worth more than the price in my opinion.

21 November 2022
Unprompted review
Rated 2 out of 5 stars

Outdoor curtains

Outdoor curtains: This is my 2nd order. I received the 1st set back in Aug/Sept 2022 and reordered a 2nd set in November. I received both sets in a timely manner.however, the quality of the curtains is not as described. The 1st set has faded (black) already and the sand bag ties has ripped off…I really wanted to like the curtains but definitely not worth the money.

16 December 2022
Unprompted review
KGORGE Curtains logo

Reply from KGORGE Curtains

Dear customer,

Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
Could you please send us your order number? Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.

Best regards,
Kgorge.com

Rated 1 out of 5 stars

Scammers

Do not buy from this company. They send incorrect merchandise and then want you to pay for returns. They suggest you give the product to family instead. We all know that's how most scammers work. This product obviously comes from China. Their customer service is very unprofessional.

8 December 2022
Unprompted review
KGORGE Curtains logo

Reply from KGORGE Curtains

Dear customer,

Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.

Best regards,
Kgorge.com

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