Kgkcleaners Reviews 42

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We used this service for a deep cleaning before moving into our new house and they did a fabulous job in just 4 hours! Everything was super clean, especially the windows, and the price was also fair.... See more

Rated 4 out of 5 stars

Sonia is lovely, hard working and does a thorough job. Karini is good at following up to see how the clean went and is on hand for any organisional queries etc. Happy with my experience so far

Rated 5 out of 5 stars

Very reliable and helpful company, who help us with regular cleaning at our home. They have a WhatsApp for direct and clear communication which I like as it provides a record of all our chats. We love... See more

Rated 5 out of 5 stars

The cleaners of this agency are an absolute godsend! I normally have regular biweekly cleaning done but I have also used them for end of tenancy cleans, deep cleaning and one off cleaning for friends... See more

Company details

  1. Cleaners

Written by the company

We couldn’t talk about KGK Cleaners without talking about our main founder. KGK Cleaners have emerged through a long trajectory of work from one of its main fouder and director Kaka. Her work in the cleaning industry started in a hotel as a chambermaid, she managed to take care of more than 30 rooms in one day due to her great commitment. She was promoted to work in a 5 star hotel in Victoria soon after where she could work more calmly and so devoting herself to the details which was what she liked to do. While working in the hotel industry she did some extra work cleaning offices, houses and commercial shops where she added a lot to her experience. Soon after this she left the 5 star hotel cleaning to start a family with her new husband whom owned a property management business. After this even though she was happy working in the new company she never forgot the cleaning business she always wanted to do. She has since dedicated herself to KGK Cleaners along side with her husband to make this the best cleaning company in the UK and soon other countries. KGK Cleaners is a company where she can dedicate herself doing the best for customers with more innovative ideas and quality service. All KGK Cleaners customers are visited monthly where the quality of the service provided is checked. You are valued as a customer in the first place, Kaka makes sure she makes many of these visits personally where she sees the needs of each customer closely and make sure our highly trained cleaners give their best in each clean as if it were their own home or business.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous experience

We used this service for a deep cleaning before moving into our new house and they did a fabulous job in just 4 hours! Everything was super clean, especially the windows, and the price was also fair. We highly recommend these cleaners!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolute Godsend!

The cleaners of this agency are an absolute godsend! I normally have regular biweekly cleaning done but I have also used them for end of tenancy cleans, deep cleaning and one off cleaning for friends and family. All of the cleaners are quietly diligent, thorough and trustworthy. I never have to worry about taking out all of the equipment or supervising my regular cleaner. She knows where everything is and just gets on with it, so I can work at the same time and have a house that sparkles after she’s done. So so happy with KGK Cleaners and am happy to recommend them.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Best cleaners I've ever had

We've had such a fantastic experience - best cleaning service we have ever used. We typically have the same cleaner but Bianca always ensures that an alternative option is available if for whatever reason our cleaner can't make it. The standard of cleaning is generally very high and Bianca is always there to support too.

12 June 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer service & value for money

Kgk Cleaners offer poor value for money & customer service, do yourself a favour and shop around for a cleaning service.

1 April 2025
Unprompted review
Kgkcleaners logo

Reply from Kgkcleaners

You are making a fake review, we did not clean for you, we do not have any clients with this name, our company is small and family-owned, we know all clients and we have contact with all clients after each reservation, please remove your review and leave the review for the company you hired.

Rated 5 out of 5 stars

“Great service

“Great service! The team was punctual, well-organised, and did an excellent job. I’m very happy with their work and have decided to book them regularly on a monthly basis. Highly recommend!”

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable and helpful

Very reliable and helpful company, who help us with regular cleaning at our home. They have a WhatsApp for direct and clear communication which I like as it provides a record of all our chats. We love our cleaner, Cleu, who is thorough and has a warm personality. She manages to clean very well despite us being in the middle of moving house.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

High quality cleaning

KGK have been cleaning my flat for over a year now. They have done a great job. I appreciate their responsiveness via WhatsApp, flexibility and openness to feedback. They provide a high quality cleaning service.

I have recommended them to friends and would recommend them to others too.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Very responsive and good quality cleans

The cleaners have all been great and the responsiveness from company is brilliant too. Whenever I have needed to shift a clean they’ve been very accommodating. And even when a different cleaner is assigned, the quality doesn’t drop as they seem to handover the requirements well. Overall, they are very easy to deal with!

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service! They went above and beyond in cleaning my home. From their prompt communication to their thorough work, I was impressed every step of the way. Highly recommend!

20 March 2024
Unprompted review
Rated 5 out of 5 stars

5* service

From the get go, I have been blown away with the professionalism of KGK cleaners. They send in a supervisor to assess the house, they then allocate a cleaner and the supervisor does spots checks - this level is care is rare.
They set up a WhatsApp with you qnd will highlight any issues they don't feel right or make suggestions for further cleaning, their attention to detail is amazing and they were happy to use the environmentally friendly cleaning products - I cannot recommend them enough.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Thorough and diligent

The service has been great. They responded quickly and clearly when I had a query. Our cleaner, Izabelle, did a great job. Thorough and diligent, going above and beyond. Would definitely come back to KGK Cleaners.

30 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look