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Company details

  1. Furniture Wholesaler

Written by the company

Welcome to KG Furniture store! Discover a great choice of high quality Furniture at affordable prices.


Contact info

2.2

Poor

TrustScore 2 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Can not get hold of anyone to speak to…

Can not get hold of anyone to speak to had a corner sofa delivered 28/06/2023 ever since have been trying to get a refund as it is not fit for purpose. The firm is NOT in Kent or Rochdale as l have contacted these two firms already. Has anyone else had trouble getting item picked up or being refunded is so can you message me. Thanks Carole Dienes

28 June 2024
Unprompted review
K G Furniture logo

Reply from K G Furniture

Dear sir
I asked you to share details or any proof you are unable to provide it and I advised people telling you our company name and they scammed you even you doesn't provide any order details no recipet and one more thing you asked for £900 product cost check our website we don't have any product around £900 then who delivered sofa and using our name please if you still need any help share details with me I will check.

Rated 1 out of 5 stars

Order 'not in stock' days after my order went through

I ordered some carving knifes. Days after my order I received an email saying I'd been issued a refund as they were out of stock. The carving knifes are still on the website but don't want to order again incase this happens again.

10 November 2024
K G Furniture logo

Reply from K G Furniture

Sorry we got in stock yesterday becuase of Christmas Q4 season we are facing stock issue if you want please place order again we will dispatch you sorry for that

Rated 1 out of 5 stars

worst customer service EVER

Probably worst customer service in London.
bought a new bed and arranged the collection of the old one, collection guys arrived and said they cant take that type of bed, the customer service lady forgot to mention that type of bed they cant collect it... not a good start.
next day I unpacked the bed and discover a scratch in the headboard and aesthetic defect in the bottom part of the bed. The customer service advisor was the rudest ever when i said i was expecting better quality, pretty much she said you get what you paid for next time increase your budget... spechless.
also the bed didnt come with any instructions about how to assamble the headboard which wasnt easy, but they did send my a video about how to do it after request

15 March 2023
Rated 5 out of 5 stars

Brilliant company

Brilliant company, excellent customer service, nothings too much trouble. Will always look here first for anything.

2 February 2022
Unprompted review
K G Furniture logo

Reply from K G Furniture

Thank you so much for your valuable feedback

Rated 5 out of 5 stars

Great service

Great service , the staff were very helping and polite. It's my first time in this shop. I ordered a bed , a wardrobe and a sofa set from here. They sent it next day, furniture were wrapped so good, as they are wholesaler I get 20% off at each furniture. All are so good at quality. Very happy with my purchase.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Oh this company we’re a lifesaver when a bed I ordered from another company didn’t show up and I was at a complete loss they managed to source a bed and delivered the very same day!
Excellent communication!! Really easy to talk to and adapted for my needs. Really good service I would recommend to anyone and will definitely be buying from again in the future.

16 October 2021
Unprompted review
Rated 5 out of 5 stars

Stunning black ash velvet sofa

Fantastic 👍👍👍
Absolute pleasure to do business with. Communication was no problem as they kept me updated throughout the building process. A stunning well made sofa that is extremely firm yet very comfortable. Is it worth the money? YES
Would I recommend? YES
Now I'm ordering a matching footstool.

11 September 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Definitely recommend to anyone! Recently brought the Ashton 3&2 seater sofa and it’s perfect, the quality of the sofa is high standers and definitely worth the money, great customer service and very fast delivery, got mine next day 😁 100% will be ordering again from here

4 September 2021
Unprompted review
Rated 5 out of 5 stars

great small double bed very comfortable…

great small double bed very comfortable mattress with the bed gd product highly recommend when u need a new bed go to kg furniture forget all other fb sellers kg is the one without a dough

29 May 2021
Unprompted review
K G Furniture logo

Reply from K G Furniture

Thanks for your valuable feedback

Rated 5 out of 5 stars

Great quality great service

Great quality great service

Contacted at 12 bed was at my home by 3pm

Cheap prices but great quality

Customer service is 5*

Delivery driver and drivers mate was professional and polite

1 April 2021
Unprompted review
K G Furniture logo

Reply from K G Furniture

Thanks for your valuable feedback..

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