A few years ago I had a fob replaced and I got it in a few days. It’s completely different now. I paid extra and my receipt clearly says that turnaround is 2 to 3 days from order to delivery. I receiv... See more
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See what reviewers are saying
Keyzee responded rapidly to my request for replacement swipe/tag/keys for our newly purchased apartment. They worked with the OC and building management to get me the required access devices. I’m very... See more
We ordered remotes, and the experience was not pleasant ... more than 3 weeks they haven't received, they said 2 or 3 dates, but missed. Then I request to speak with the manager, Nathan, and he pro... See more
A little rocky from the start, however Keyzee went above and beyond to rectify the situation. The key did not fit the lock, however we worked out that it was the lock barrel and not the key. They acci... See more
Company details
Written by the company
We're the access device fulfillment specialist for the strata industry. We assist strata companies with delivering their keys, fobs and remotes to their clients on time and with excellent service.
Contact info
14 Ellis St, South Yarra VIC, 3141, Melbourne, Australia
- 0370462418
- customersupport@keyzee.com.au
- keyzee.com.au
3.6
Average
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great to deal with
I’ve always had a very easy and satisfying experience with Keyzee.
And I have found the transactions secure and easy.
customer service
The process is clearly outlined and secure.
Can’t recommend them highly enough
1 September 2023
Unprompted review
Easy way to order and pay for keys
31 January 2024
Ordering is so streamlined and delivery…
Ordering is so streamlined and delivery is safe.
5 February 2024
Great Service
1 February 2024
Very good efficient service
31 January 2024
Excellent service
Excellent service, team here were so helpful. I needed a fob urgently and got them immediately for pick up.
1 February 2024
Unprompted review
Quick and efficient !!
22 January 2024
Unprompted review
Everything worked
2 January 2024
A good solution to a long standing problem
First time didn't work, they immediate contacted me to advise to resubmit request. Resubmitted request, receive swipe in the mail a few days later.
10 January 2024
They couldn’t understand who my…
They couldn’t understand who my property manager was after telling them 3 times. I had to get my property manager to sort it out. Incompetent.
8 January 2024
Superb service
From start to finish, the service was reliable and very very quick
I have never had such prompt service
Recommend Kayzee very very highly.
8 January 2024
An excellent and efficient service
An excellent and efficient service! Ordered a key and swipe for my unit and received it within 3 days. Kudos to our management who engaged their services.
1 December 2023
Speedy, Easy, Keyzee
Such an easy system to use. Ordered and only a few minutes later I was notified by the building manager to pick it up. So efficient!
4 December 2023
Unprompted review
Activated the wrong floor :(
6 December 2023
Very quick communication :)
11 December 2023
Unprompted review
The key I received didn’t work
The key I received didn’t work. The engraved number on it was not the same as the original!
1 December 2023
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