Absolutely excellent. Having done some research into key safes and wanting a secure model we opted for the Ark Tamo. This model allows for 9.7 million possible combinations, versus circa 4000 on t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very prompt service from The Key safe team. the safe arrived very quickly at the time the text details said. The Key safe is very heavy and substantial with easy instruction both for setting t... See more
Company replied
Easy to order, fast delivery, great Communications. Bit sceptical about the price having hot a key box from Aldi for £15. As soon as I picked up the box to open it, I knew this was far superior. Very... See more
Company replied
So easy to deal with, I found the high quality keysafe I wanted due to the excellent and detailed specification on the website. It was reasonably priced, especially considering the quality of th... See more
Company replied
C500 Pro Key Safe (2nd Generation)
(373)
ark Tamo™ Maximum Security Key Safe
(254)
Key Safe Professional Installation
(204)
Supra P500 Pro Key Safe (2nd Generation)
(141)
Fitting Pack for C500 Pro & ark Tamo Key Safes
(106)
Replacement Weather Cover for C500 Pro & P500 Pro Key Safes
(62)
ark Tamo™ Pro Maximum Security Key Safe
(37)
Fitting Pack for P500 Pro Key Safe
(29)
Replacement Weather Cover for Supra S6 Slimline Key Safe
(29)
eSafe Electronic Key Safe Box (2nd Generation)
(25)
Company details
Written by the company
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Written by the company
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Contact info
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, United Kingdom
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Key Safe And Much More
A very fast and efficient service from the moment I first ordered my product I was kept well informed during my whole dispatch of my product. Highly recommended.
11 May 2026
Reply from The Key Safe Company
Hi Paul,
Thank you for your lovely review!
We’re really pleased to hear you found our service fast and efficient, and that you were kept well informed throughout the dispatch process. Your recommendation means a lot to us.
Easy to order
Easy to order, fast delivery, great Communications. Bit sceptical about the price having hot a key box from Aldi for £15. As soon as I picked up the box to open it, I knew this was far superior. Very substantial, easy instal, very easy to use. Would recommend highly over cheap supermarket ones.
11 May 2026
Reply from The Key Safe Company
Hi Brian,
Thank you so much for the fantastic review! 😊
We’re really pleased to hear you found the ordering process easy, delivery fast, and communication helpful. It’s great to know the quality of the key box exceeded your expectations and stood out compared to alternatives on the market.
We really appreciate your recommendation! 😄
The Keysafe Company 🔐
Highly recommend!
Key safe delivered quickly, and installation organised smoothly. Really happy with the service - highly recommend!
7 April 2026
Reply from The Key Safe Company
Hi JE,
Thank you so much for your kind review!
We're really pleased to hear everything was delivered quickly and that the installation process went smoothly.
The Keysafe Company
Quality and commitment.
I found this company on the internet and was impressed by the quality of their products and company background. The order process was slick and easy. Delivery was via DPD, another reliable quality company. I received my purchase within 48hrs. It was packaged securely and arrived in good condition. I slipped up by omitting the add the installation tool to my order but after an e-mail to the company, I received a prompt reply with a commitment to include the tool before the order was dispatched. All worked very well. I thoroughly recommend this company.
13 May 2026
Unprompted review
Reply from The Key Safe Company
Hi Paul,
Thank you so much for your wonderful review!😊
We’re delighted to hear you were impressed with both our products and service from start to finish.
It’s great to know your order arrived quickly and securely, and that Jamie was more than happy to help with adding the installation tool before dispatch - I will make sure to pass on your kind words to him.
Your recommendation truly means a lot to us and thank you again for your support! 😊
The Keysafe Company 🔐
Keysafe came very quickly and few later…
Keysafe came very quickly and few later the fitter came and installed it not been used yet but it’s ready
15 April 2026
Reply from The Key Safe Company
Hi Helen,
Thank you so much for your lovely review. 😊
We’re really pleased your key safe arrived quickly and that the fitter was able to get it installed soon after.
It’s great to hear everything is ready to use when needed.
Thanks again for choosing us! 😊
The Keysafe Company 🔐
Reply from The Key Safe Company
Hi John,
Thank you for your review. 😊
We’re so pleased we could help and supply what you needed!
The Keysafe Company 🔐
Excellent service and took time to…
Excellent service and took time to educate me on the products with guaranteed back up.
22 December 2025
Reply from The Key Safe Company
Hi Roy,
Thank you so much for your kind review! 😊
We’re delighted to hear you had an excellent experience. Taking the time to explain our products and ensuring our customers feel confident and supported is very important to us.
We truly appreciate your feedback. 😊
The Keysafe Company 🔐
Next day delivery
8 May 2026
Reply from The Key Safe Company
Hi W Miller,
Thank you so much for your 5 review!
We’re so pleased your order arrived the very next day. 😊
The Keysafe Company 🔐
Excellent website and service
Ordered original Key Safe 2019 for my brother and the service was excellent.
When I needed to move it, found all the answers to my questions on the excellent website eg that needed new masonry bolts. I ordered them and they were promptly delivered so Key Safe now in new position. I couldn’t have done this myself but fortunately had some help.
4 May 2026
Unprompted review
Reply from The Key Safe Company
Hi Lesley,
Thank you so much for your kind review! 😊
We’re delighted to hear you were pleased with the information on our website.
It’s great to know the replacement masonry bolts arrived promptly.
We really appreciate your feedback!
The Keysafe Company 🔐
Very fast and accurate delivery
29 April 2026
Reply from The Key Safe Company
Hi,
Thank you for your 5 star review!
We’re so pleased to hear your delivery was fast and accurate. 😊
The Keysafe Company 🔐
Excellent robust secure product
Excellent robust secure product, delivered promptly, easy to fit.
2 February 2026
Reply from The Key Safe Company
Hi Tom,
Thank you for your lovely feedback!
We’re delighted to hear you found the product secure, robust and easy to fit, with prompt delivery too 😊
The Keysafe Company 🔐
Reply from The Key Safe Company
Hello. Many thanks for this review. We have had a small batch where the template is slightly the wrong size but this has now been rectified. Apologies that this one slipped the net. In our testing, it didn't affect installation, but you can also mark the holes through the safes mounting holes if you have a pen that fits. Many thanks TKST
Good delivery
Good delivery, with option for safe place. Item well packed.
We know this key safe is better than our other one because a neighbour has your make which is lasting very well.
5 May 2026
Reply from The Key Safe Company
Hi Helen,
Thank you for your lovely review.
We’re pleased to hear your order arrived safely, was well packed and that the delivery options were convenient for you.
It’s also fantastic to hear you chose our key safe based on the positive experience of someone nearby already using one. Long-lasting reliability and durability are something we take great pride in, so your comments are greatly appreciated.
Thank you for choosing The Key Safe Company
Delivered quickly and very robust
Delivered quickly and very robust. Not to hard to mount and we were surprised at just how secure it seems. Much stronger than key safes we have seen at holiday accommodation for example.
5 May 2026
Reply from The Key Safe Company
Hi Linda,
Thank you for your fantastic review.
We’re delighted to hear your key safe arrived quickly and that you were impressed by how robust and secure it feels. It’s great to know the installation process was straightforward too.
We take great pride in offering high-security key safes designed to provide greater strength and durability than many standard alternatives, so it’s wonderful to hear that really stood out to you when compared with other key safes you’ve seen elsewhere.
Thank you again for choosing The Key Safe Company
Immediate service and timely delivery
Immediate service and timely delivery. The product is also solid, well made and easy to fit. The Supra over the door key safe seems like a solid investment. My only very slight query is it's not really an over the door fitting unless you want to look at it on its side. But it fits on the side of the door perfectly and is very secure
5 May 2026
Reply from The Key Safe Company
Hi Tony,
Thank you for your 5-star review!
We’re delighted to hear you were pleased with the quick service, timely delivery, and that you found the Supra J5 keysafe solid, well made, and easy to fit.
It’s great to know it feels like a secure investment 😊
We also appreciate your helpful feedback on the fitting position and are glad it’s working well for your setup.
The Keysafe Company 🔐
Excellent service- very quick.
1 May 2026
Reply from The Key Safe Company
Hi Priscilla,
Thank you for your review!
We’re really pleased you were happy with our quick and excellent service. 😊
The Keysafe Company 🔐
Easy to order online and fast order…
Easy to order online and fast order completion. Package delivered in 2 working days. Very pleased with low cost to deliver replacement weather covers for the key safe
5 May 2026
Reply from The Key Safe Company
Hi Alan,
Thank you for your 5-star review! 😊
We’re so pleased to hear you found the ordering process easy, delivery fast, and that the replacement weather covers great value too.
Thank you for taking the time to share your feedback.
The Keysafe Company 🔐
I ordered the keysafe and it arrived…
I ordered the keysafe and it arrived safely. I was contacted by Kevin, the fitter, who arranged a date and time mutually convenient to us both to come and fit the keysafe.
He arrived on time and in no time at all he had it fitted and showed me how to use it. I am pleased because it is a lot easier to use than the previous rubbery effort I had which I could never use, though other people were able to use it when I gave them the number. This is better because I can access my spare keys if I ever get locked out.
8 April 2026
Reply from The Key Safe Company
Hi Mrs Britton,
Thank you so much for your detailed review! 😊
We’re delighted to hear your key safe arrived safely and that Kevin provided such a smooth and professional fitting service.
It’s wonderful to know you’re finding the new key safe much easier to use and giving you extra peace of mind if you ever get locked out.😊
The Keysafe Company 🔐
Reply from The Key Safe Company
Hi Andrew,
Thank you for your review!
We’re so pleased you were happy with the quick delivery and solid quality of the product.
The Keysafe Company
Reply from The Key Safe Company
Hi Jamie,
Thanks so much for your review! 😊
We’re really glad you’re happy with the products and the quick turnaround.
The Keysafe Company 🔐
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