While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.8
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Key didn't work when I asked for my refund I got nothing. I decided to write a review on trust pilot. This is when I started to get threats. Do not use these people. Read the reviews. Pretty bad.
Key did not work. Did not get my refund. Bad service. Do not use
Warning: this business appears to be a Mickey Mouse outfit with no usable phone contact and poor customer service. I purchased a key casing from this business for around £20. After a week it hadn't turned up so I emailed to chase. I received an email back saying it had been posted and I should receive "today or tomorrow".
4 days later, still not received. I tried to call the phone number on the website and just got an automated message saying they weren't available and no option to leave a voice message. I emailed to chase, no response.
A week later, still not received (now two weeks since order placed) I tried to chase by phone and email, no response.
Another week later, still not received, tried to call and email. Email response was that it must have got lost in the post and now they have none in stock and so they would refund me.
Two weeks later (now) and I still haven't received a refund. I've tried to chase and have had one email back saying that the refund has been issued and is "working it's way through the system".
In my experience, refunds do not take two weeks to "work through the system".
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
