Having no experience with Equity release whatsoever. I chose Key Equity because of their good positive reviews and I wasnt disappointed. Joseph Withers took us through the whole process guiding and ad... See more
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Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.
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Baines House, PR2 9ZH, Preston, United Kingdom
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We’ve given this 5 stars because Jo was so helpful , we had a number of things going on some which we were uncertain of and Jo put our mind at rest and explained everything to us in plain English making the appointment so much easier .Highly Recommend

Reply from Key Equity Release
I cannot speak highly enough about our equity release adviser, Andrew Warby of Key Group.
From the start, Andrew was friendly, welcoming and highly knowledgeable, quietly and calmly explaining the process involved. He answered our queries clearly and in terms we could easily understand.
Andrew's communication was excellent throughout - he kept us involved and let us know the stages we were at, and gave us sensible timescales so we could see how we were progressing.
The entire process was handled with exemplary professionalism and friendliness - Andrew made it very clear and was always readily available if we had any queries.
Thank you, Andrew, and Key Group. I am more than happy to recommend you to anyone out there thinking of equity release.

Reply from Key Equity Release
Had to amend something and Simon Clow was very friendly and explained everything I needed to know in great detail. I would highly recommend Key Equity Release A++

Reply from Key Equity Release

Reply from Key Equity Release
Andrew was a star, made the whole process simple and straight forward, we were always kept well informed during the process
Many thanks to Andrew and all involved

Reply from Key Equity Release
Saul Andrew was great, friendly and took time to make sure we understood every step of the process.
Great company would definitely recommend them.

Reply from Key Equity Release
Martin was very helpful and gave us good advice in dealing with the equity release. He kept us well informed about how things were progressing.

Reply from Key Equity Release
Austin duration he is a good help and adviser and explained things well

Reply from Key Equity Release
Saul Andrews spent a lot of time explaining the details, he was very informative and gave us some good advise on the way forward. he answered our questions very professionally. very good customer service. Thank you.

Reply from Key Equity Release
Saul Andrew was very helpful and explained everything in a detail which we could understand

Reply from Key Equity Release
Tom Walmsley was brilliant at explaining everything there was no rush .He made sure I understood everything before going ahead with anything.

Reply from Key Equity Release
Great professional service provided by Daniel Cook. Responsive to enquiries, clear advice, very helpful. A smooth process from start to finish. Thank you Dan.

Reply from Key Equity Release
Our Estate Planning and the updating of our Wills has been managed by Tom Walmsley. Tom has been exceptionally helpful in all aspects of his professional guidance. Polite and good humoured he cuts to the chase with an easy style and with language and terms that can be easily understood and absorbed by the lay person, probably entering into this area for the first time. He is both understanding and very patient, leaving no stone unturned to ensure complete understanding of the various issues (and pitfalls) involved. Of particular note was his help and guidance with the updating of wills to cover likely areas of weakness and risk. Thank you Tom, it really has been a pleasure being guided by you.
G & T

Reply from Key Equity Release
Exceptional professional service, and huge thank you to Joseph Withers who was thorough and supportive all through my Equity Release journey from start to finish. Joseph explained everything including the steps through the process with the pros and cons of Equity release. so I was clear and confident in my decision . Thank you. With no hesitation i highly recommend Key Advice 👌

Reply from Key Equity Release
I had made provisional enquiries with other bodies relating to equity release.
Lesley Frame made the process easy and i am very happy to have now moved home.
Thankyou x

Reply from Key Equity Release
Tom Walmsley helped with an adjustment to our wills. He gave us sound advice and was extremely knowledgeable on all matters of estate planning, which has myriad pitfalls. He was patient, kind and very professional. We are very grateful for his help and support, and would highly recommend him to anyone needing to make a will. Thank you Tom.

Reply from Key Equity Release
The whole experience ran smoothly with only one minor hiccup which was acceptance of living near water. Leena Mistry was our advisor and did a first rate job in a professional manner. Leena explained the process in full of what could be offered and also possible pit falls. Leena kept in contact and up dated us in every step of the process. We would thoroughly recommend Leena and the company as a whole. Great service. Many thanks from both of us.

Reply from Key Equity Release
Neil explained clearly each option that was available & suitable for us. We weren't aware that there were different options for equity release but feel that Neil definitely advised us to go forward with the best option for us.

Reply from Key Equity Release
A big thank you to Joe Withers, our lifetime mortgage advisor.
He was truly professional, guiding us through the process smoothly and without stress.
He was very friendly and clearly explained the products and was generous with his time in answering questions and putting us at ease. Stephen

Reply from Key Equity Release
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