reliable fast solid
27 October 2024
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Company details
Written by the company
Key-retail.com is a website that offers Microsoft products at discounted prices. The products available include Windows 10 Pro, Windows 10 Home, Windows 11 Pro, Windows 11 Home, Office Pro Plus 2016, Office Pro Plus 2019, and Office Pro Plus 2021. This is a great opportunity for individuals and businesses to purchase high-quality Microsoft software at a lower cost.
Contact info
4.5
Excellent
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
They were great
They were great. Exceptional communication when I had trouble. They followed through the whole process.
27 September 2024
Unprompted review
Good service
23 September 2024
Unprompted review
Fast key sending and good service
The key was sent very fast, and even I had a problem with W11 key, they provide me very fast a new working one. Thanks!
4 December 2023
Went out of their way to help make sure…
Went out of their way to help make sure everything worked
24 October 2023
Its my 5 or 6 times here
Its my 5 or 6 times here
The keys work very well
Best team
Very and highly recomended
25 October 2023
Unprompted review
Team always helpful
Team always helpful
All of the keys came in a few minutes. When a key does not work a short message to the support and Problem solved in no time.
I recomend key-retail.com!
13 August 2023
Reply from Key Retail
Hello ,
Thank you for your positive feedback! We're thrilled you had a great experience with us. Your support means a lot!
Best,
Reply from Key Retail
Hello,
Thank you for your positive feedback! We're thrilled you had a great experience with us. Your support means a lot!
Best,
The key is invalid
The key is invalid. These keys worked under Windows 10, but with Windows 11 they will no longer work. I spent hours on the phone trying to get this corrected with Microsoft and wound up having to purchase Microsoft Office Professional Plus 2021 from Amazon.com for $455.00. That sucks.
22 August 2023
Reply from Key Retail
Hi David thank you for your feedback
First and foremost, I want to express my sincere apologies for the inconvenience and frustration you experienced regarding the key activation. I understand how essential it is to have working software, and I regret that our key did not meet your expectations with Windows 11.
While our keys are tested for compatibility, it seems there has been an unexpected issue with Windows 11 in this case. We highly value your feedback as it helps us identify areas of improvement in our product offerings and services.
I understand that no compensation can truly make up for the time and money you've invested, but as a token of our regret and to demonstrate our commitment to our customers, I would like to offer you a new key for free.
Furthermore, if there's any additional support or assistance you require from our side, please don't hesitate to reach out. Your satisfaction is our priority, and we'll do our best to rectify the situation.
Again, I apologize for the inconvenience and thank you for bringing this to our attention. We value your business and hope to continue serving you in the future.
Warm Regards,
Reply from Key Retail
Hello,
Thank you for your positive feedback! We're thrilled you had a great experience with us. Your support means a lot!
Best,
Reply from Key Retail
Hello,
Thank you for your positive feedback! We're thrilled you had a great experience with us. Your support means a lot!
Best,
These guys are a scam operation
These guys are a scam operation. Do not engage! It is not permitted to resell old Microsoft keys as these scammers claim to be doing. A clue to the scam nature of these people is the super cheap prices they are offering. Anyone selling legitimate Microsoft Software will be charging roughly the same price as Microsoft charge, so it does not make sense to purchase form another retailer. All websites selling vastly discounted Windows and Office are either selling cracked software or volume licence copies that will activate initially, but will soon after self-deactivate because that software licence needs re-arming
EDIT: in response to key-retail.com
I have reviewed 2 businesses which is not "many other businesses" as you claim and indeed, so what? How do past reviews about other businesses take anything away from my review of your shady business? It's your attempt to deflect from the fact that you are running a scam by ilegally selling used Microsoft product codes. You're also spamming people with your garbage product. You ask for "more specific details about your experience". What else is there to say? You're running a scam and I am calling you out. People can verify with Microsoft for themselves that what you're doing is deceptive and illegal. I'm here to balance out your fake reviews and warn people off dealing with you.
EDIT: 24/6/23 These guys have expanded their operation to sell other pirated software. They are trying to get my review removed. Also, go to their website and you will see these lazy scammers can't even provide a convincing fake address. They list it as:
"Office: 12 Fake Street,New York"
Can you be anymore fake? I'm sure they will edit this after seeing this review.
7 May 2023
Reply from Key Retail
Thank you for taking the time to provide your feedback. While we respect your opinion, we have noticed that you have left negative feedback for many other businesses as well. We take all feedback seriously and strive to improve our services, but we would appreciate it if you could provide more specific details about your experience with our company so we can address any issues you may have had.
Superb Services
8 April 2023
Unprompted review
Easy to purchase
15 February 2023
They were great
They were great. Exceptional communication when I had trouble. They followed through the whole process. They made sure I was happy with my experience. I highly recommend them. A+ all the way.
17 January 2023
Unprompted review
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