Got our kitchen built here.
Got our kitchen built here.
Firstly, the initial fee they gave us was vastly less than what we ended up paying due to all the added extras that were supposedly needed once the people came to install, due to incorrect measurements they made.
Secondly, within a couple of years the cabinet door came loose and came off. This was within our waranty period but they refused to fix it as we took the door off to prevent more damage to the hinge.
In order to make this repair, they insisted that we needed to replace the whole cabinet. We challenged this but assured us it was the only way.
With no other option we went through with it. Once the people came to fix it, they told us that not only is this necessary but a much more risky way of doing it. In the end they just replaced some faulty parts.
When asking for a refund for this they insisted that there was no way as we agreed to the cabinet, despite that agreement being on the trust of their professional opinion.
DO NOT go with this kitchen company, they are grafters and out to extract as much from you as they possibly can.