Ketto Reviews 89

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I am not sure what has happened to Ketto over the years, but my experience as a donor has become increasingly discouraging. The frequent phone calls from numbers displayed as U.S. or unknown caller... See more

Rated 5 out of 5 stars

Ketto was a true lifeline when my uncle suffered a sudden brain stroke. In such a critical and stressful time, the support we received from Hemant, Prabhjot, and Sahil was incredible—they were availa... See more

Rated 1 out of 5 stars

I donated two or three times after seeing their ads on social media. Today, I received a call asking me to donate money for a child's surgery. The call center representative said that I should donat... See more

Rated 1 out of 5 stars

I donated to Equal All,the person who i donated for told me that they have never received anything from the donation even after the donation period has long expired.When i emailed their team,suspiciou... See more

Company details

  1. Non-Governmental Organization

Written by the company

Ketto is an Online Crowdfunding Platform and Website in India for fundraising of Medical, Animal, Sports, Education causes. It offers 0% Platform fees for starting a Fundraisers and helps users to get maximum of their raised funds.


Contact info

1.8

Poor

TrustScore 2 out of 5

89 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ketto Funraising is A Scam

About a year ago I have donated £ 100. Recently I notice some money been transferred every month to an unknown account for over a year. Later I learnt that this Scam was committed by Ketto. then I have changed my bank detail to protect my account. Since, change of my account detail I have been bomarded with email and calls from US based phone Numbers asking for further donation so” THIS SCAMERS CAN LIVE A LIFE OF THEIR DREAM BEFORE THE CURSE OF OTHERS CATCHUP WITH THEM.
Ketto = SCAM

DO NOT EVEN ENGAGE THEM ON PHONE OR EMAIL!!!

28 September 2023
Unprompted review
Rated 1 out of 5 stars

BIG FRAUDSTERS

I would give minus stars to this scammers if I could. Recently I donated £150 to someone in need and they gave me the donation certificate of £150 however when I checked my account, they charged £177. I have been trying to contact them via given emails but seems like fraudulent emails. Team like you is an absolute shame to society who scams people using someone's miseries. Disgusting humans.

13 July 2024
Unprompted review
Ketto logo

Reply from Ketto

Hi Reena,

We deeply regret the experience you’ve described. This is certainly not the standard we uphold at Ketto. Please reach out to us directly at info@ketto.org with your details so we can resolve this issue promptly. We are committed to ensuring transparency and fairness in all our operations.

Rated 1 out of 5 stars

Ketto account self logged out now not showing my SIP after re login

Hello, I have an active SIP plan with ketto and last month the app logged me out. Now upon relogging using email. It is not showing my SIP. I tried login using my mobile number but for some reason the app is sending the otp to +91-(my mobile number) instead of +44-(my mobile number). Even though I have mentioned correct country code for the login. Anyone had such issues before. How do I contact them? there is no way to reach them out except for a contact form as I am based in the UK.

25 July 2024
Unprompted review
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Reply from Ketto

Hi Manish,

Thank you for bringing this to our attention. We’re sorry to hear about the trouble you're facing with your SIP and login issues. Please email us directly at info@ketto.org with your details, and we’ll assist you in resolving this as quickly as possible. We’re here to help, even from afar!

Rated 5 out of 5 stars

Ketto allows donations from any country…

Ketto allows donations from any country and it enables me to give back to my fellow people.

24 July 2024
Unprompted review
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Reply from Ketto

Hi Bejoy,

Thank you for your kind words! Yes, Ketto allows you to contribute to fundraisers even if you're based outside India and give back to those in need. Your support makes a real difference, and we are grateful for the same.

Rated 1 out of 5 stars

I iwant my money bk I did not enter to…

I want my money bk I did not enter to you to take money out of my bank I need that as I'm disabled so I paid 9.99 and I got ketto gummies that's what I paid please I can't afford that money

16 May 2024
Unprompted review
Ketto logo

Reply from Ketto

Hi,

We're sorry to hear about your experience. Please reach out to our customer support team at info@ketto.org with your details, and we'll assist you in resolving this issue as quickly as possible. Your well-being is important to us, and we want to ensure that your concerns are addressed promptly.

Rated 1 out of 5 stars

Two very serious issues- suddenly…

Two very serious issues- suddenly getting spammed from the legit ketto servers on our .org account and more concerning- a new unique email just setup for a facebook accnt. Seriously, we just set it up and created a fb accnt with it and they used it to spam us, soliciting the same message as the other spam. Obviously FB servers are an open book and somethign is very wrong at ketto.org.

18 May 2024
Unprompted review
Ketto logo

Reply from Ketto

Hi,

We're very sorry to hear about this experience and take your concerns seriously. We assure you that your privacy and security are of utmost importance to us. Please reach out to us directly at info@ketto.org with the details of your situation so we can investigate this matter thoroughly. We are committed to resolving this issue and ensuring that your trust in Ketto is restored.

Rated 1 out of 5 stars

Ketto took $805 out of my account…

Ketto took $805 out of my account unauthorized. They are scammers and it is a scam. Some online companies like locate part online uses Ketto.org and states that Ketto.org is a payment partner.

26 April 2024
Unprompted review
Ketto logo

Reply from Ketto

Hi Mildred,

We take this matter very seriously. Ketto does not partner with any company to process unauthorized payments, and we deeply regret any confusion or distress this has caused. Please contact us immediately at info@ketto.org with the details of this transaction so we can investigate and assist you in resolving this issue. We are committed to maintaining transparency and ensuring your security.

Rated 1 out of 5 stars

No option to delete your contact details

While I appreciate the cause, my decision to donate a few times out of good will has now become the reason for constant irritation. I get calls non stop regardless of me telling them I’m a college student and I can’t afford donating anymore. I’ve blocked numerous numbers but they keep calling from different numbers anyway. I’ve asked to be put on the no call list and still nothing. I want to delete my number/account but there’s no such option on the website. It should be my choice to decide whether corporations get to keep my information or not. Creating an account somewhere shouldn’t mean I’m giving my contact details to use forever. Please make an option of deleting accounts on ketto. I’m genuinely so frustrated and don’t know what to do further.

20 March 2024
Unprompted review
Ketto logo

Reply from Ketto

Hi Sanjeevita,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. We understand your frustration and are committed to respecting your privacy. Please reach out to us directly at info@ketto.org with your contact details so we can immediately remove you from our call list and address your concerns. Your feedback is valuable, and we appreciate your patience as we work to resolve this issue.

Rated 1 out of 5 stars

They will hound you with phonecalls

I had set up a recurring donation with Ketto and after a while I wasn't able to keep up with it. They call relentlessly. For MONTHS. It is such a nuisance, even if I was thinking of donating through them I will not. I would rather donate directly to the organisation.

21 February 2024
Unprompted review
Ketto logo

Reply from Ketto

Hi,

Our intention is always to ensure that our contributors are fully satisfied with their giving experience and to provide support whenever needed. However, we understand that our communication may have come across as excessive, and for that, we apologize.

Your feedback is incredibly valuable to us, and we'll use it to review and refine our communication practices to ensure they align with the preferences of our contributors. We respect your decision to contribute directly to the organization and are grateful for your support of the cause.

If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us directly at info@ketto.org.

Thank you once again for bringing this to our attention.

Rated 1 out of 5 stars

They Pulled money UNLAWFULLY from my credt card

I saw too many RED FLAGS while donating to them. When asked for my tax-exempt certificate I got fobbed a few times. I dont need the certificate as I pay my full tax but this did not seem right to me. Additionally, I was short of money one month and I discontinued the plan for a month. Turns out my gut feeling about them was RIGHT! THEY UNLAWFULLY PULLED OUT MONEY from my CREDIT CARD and I had to put a Block of them at bank level. Sneaky stinky. Public Beware.

27 January 2024
Unprompted review
Ketto logo

Reply from Ketto

Hi Darcy,

We’re truly sorry to hear about your experience and understand your concerns. This is certainly not the experience we want to provide, and we take these matters very seriously. To resolve this, please email us directly at info@ketto.org with your details and any relevant information about the transaction. We’ll investigate this issue thoroughly and take appropriate action to rectify any errors. We are committed to transparency and ensuring that such issues are addressed promptly.

Thank you for bringing this to our attention, and we apologize for any distress this has caused.

Rated 1 out of 5 stars

I felt so bad I have been donating…

I felt so bad I have been donating ketto hence I can not even comment unless I donate and funny thing is they only show on screen how much needed for patients they never show how much they have raised they only display the time formation and days left there is no transparency in ketto they are basically looting the people money by taking advantages from innocent people by advertising on Facebook and other platforms #Stop scamming people if you really want help then be like that don’t take money in the name of victims

31 December 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi John,

We’re truly sorry to hear about your experience and understand your concerns about transparency. It’s important to us that our supporters feel confident in how their contributions are used. We appreciate your feedback and want to assure you that we are committed to transparency in our fundraising efforts. We are constantly working to improve our processes and communication.

If you have specific concerns or require further information about how funds are managed, please reach out to us directly at info@ketto.org. We’d be happy to provide detailed information and address any issues you may have. Thank you for bringing this to our attention, and we apologize for any frustration this has caused.

Rated 5 out of 5 stars

Amazing service…

Crowdfunding expert are very cooperative and always ready to help

5 December 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Jyoti,

Thank you for your kind words! At Ketto, we strive to provide excellent support to all our users. We're glad to hear that you found our team cooperative and always ready to help. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us at info@ketto.org. We're here to support you every step of the way!

Rated 1 out of 5 stars

DATA SOLD TO THIRD PARTY SCAMS

I had made a donation before 2 years, they sold my number to third party fake donation companies and they keep calling me harassing for donations stating various causes. DO NOT DONATE TO KETTO, THEY WILL GET YOUR MONEY AND SELL YOUR DATA. Plus their employees keep calling you every two days asking to money. WORST PATHETIC EXPERIENCE, GOVT SHOULD CONTROL THESE KIND OF SCAMMERS.

10 October 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi,

We would like to clarify that we at Ketto give utmost importance to safety. Ketto never shares the contact details of the donor. If you receive any such communication, please make sure to mark them as spam. Can you please share the contact number of this person/organization so that we can take necessary action against them?

Write us at info@ketto.org

Team Ketto

Rated 1 out of 5 stars

ketto is fake, dont do any donations. They are reluctant to give 80g certificate

Hi Team,

I have made donation. when asked for 80g support team is giving irresponsible reasons. which are very silly. Without 80g i dont lose anything, but we lose trust in ketto. Support is very poor. Furthermore i dont do any donations to ketto. Impact guru far better. ketto ashamed for not supporting the donors. Look like they are doing fake

17 June 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Hareesh,

We are sorry the experience you had, We will get back to you on your registered number.

Regards,
Team Ketto

Rated 4 out of 5 stars

Update - can contact the beneficiary

UPDATE: After talking to Ketto support, I realized that they ensure that the donor can contact the patient and fundraiser. Just that sometimes not enough may get raised. However whatever is raised is passed on the beneficiary.

4 September 2023
Unprompted review
Rated 2 out of 5 stars

Missing transparency.. felt cheated

I am a regular donar and have a fixed budget of $200 to donate every month to different causes. I am not sure if they're legit and 100% committed to what they say. 2 Reasons - I frequently see there ads on fb with heart touching pictures and videos asking to donate. Last night I decided to donate and see how it goes. When I reached their page for fundraising for Srilatha Myakala son, I noticed they did not show how much fund has been raised already. It just showed 13 days left, USD 6,500 something needed and I can only see details of donars and amount raised only if I donate. So, I proceeded to donate.
2. I tried to donate USD $20 but their platform popped up an error message mentioning that I need to donate minimum $30.

When I finished the payment of $30, then it was shown that already USD 11,000+ has been raised and they're still going on to raise more for probably 13 more days.
So, overall I felt cheated. Bad experience. I blocked their pages on fb now and will block them wherever I can because I do not see transparency here.
Bye bye Ketto India forever.

3 September 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Pratiksha,

Credit and debit card donations must be at least USD 25. Contributions below this amount are not accepted due to high processing fees for lower amounts, which causes the relative fee on the transaction to be very high.

Regards,
Team Ketto

Rated 5 out of 5 stars

This is THE BEST PLATFORM for…Crowd funding

This is THE BEST PLATFORM for #crowdfunding
I started crowd funding for my father's liver transplant surgery. Believe me, Mr. Asim from Ketto been there for my assistance through out the whole process..
No hidden charges, complete transparency, no fake promises...
Genuine, humble, trust worthy guy.

22 August 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Saeem,

Thank you for your kind review. Keep supporting us & We request you to visit www.ketto.org/blog to read more about how crowdfunding at Ketto works.

Regards,
Team Ketto

Rated 3 out of 5 stars

Monthly schemes

Hi, I am a regular donar and my donation amount depends on my financial condition of a month. On 27th July morning ketto customer care people were keep on calling and compelling me to do immediate payment in gpay and arguing asking me to join in some monthly payment schemes with automatic debit option which I am not interested.please change this kind of conversation with donar which may create bad option on the ketto's moto and thier service.

27 July 2023
Unprompted review
Ketto logo

Reply from Ketto

Thanks Nalini for your feedback and we really appreciate you for donating to Ketto causes. You are our one of our valued donor. Please rest assured, we will make sure you get best services from Ketto. We assure you that no one force you for any donations, apart from what you are doing regularly.
Really appreciate your patience.

Rated 1 out of 5 stars

Ketto - A Nuisance

In order to get their commission they are Bombarding the net with their ads. This has to be controlled.

27 June 2023
Unprompted review
Ketto logo

Reply from Ketto

Hi Venugopal,

Apologies for the inconvenience. We use digital ad platforms for the reach they give.

The beneficiaries hail from disadvantaged backgrounds having no access or knowledge about such a medium and hence we help them leverage these platforms.

If you still wish to get off the ad targeting, please email us at info@ketto.org or you can also personalize the ads you see in your settings, here’s how: https://goo.gle/3JqFnIF.

Thank you.

Rated 5 out of 5 stars

Best crowdfunding platform

Ketto bahot achaa kaam karta hai, apka ad dekhke muje lagta hai k aisa bhi achaa kaam kar sakte hai• me donate karti hu or sabko batati hu yea achaa kaam hai. Hume sathme milke aise achee kaam mai sath dena chaiye. Ketto and staff bless you hamesha.

12 May 2023
Unprompted review

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