Kettel Homes Reviews 

18
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

We're a new way to buy your first home. We make it possible for you to live in the home you want to own sooner while helping you build the required deposit, credit and affordability to buy it.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(18)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kettel has provided me the confidence…

Kettel has provided me the confidence to start the whole journey of buying my first home. I know Kettel via Instagram. I have scheduled the call with Trevor, didn't expect that much but thought just "let me find out more".

I am not from the UK so buying my home here was just a thought. Trevor has spent his time and explain to me in the details of the process. After the call I have found more clarity. He has put me in contact with a mortgage advisor. And the journey has started from there.

Trevor has kept in contacting with me, to ensure everything and always has time for me to answer any somewhat foundation questions, and point out with direction.

If you are a foreigner like me, Kettel will be there for you. They are not just answer questions, but provide somewhat mental support from my experience.

I feel lucky to meet them when they just started, and I believe Kettel grows with their caring mindset.

Thank you Trevor, I could not thought about one day I would have my home in London. After 7 years renting it is time to start the new journey. Thank you for your company along the way

12 October 2021
Unprompted review
Rated 5 out of 5 stars

For anyone looking to buy their first…

For anyone looking to buy their first home, Kettel is where you should start. They make buying make sense and ensure you're connected with the right people to make the transaction as painless and efficient as possible.

22 June 2021
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful + no privacy issues

Incredibly helpful + no privacy issues!
At first I thought Kettle would be to good to be true, but after I double and tripple checked who Kettel was it was genuinely incredibly helpful!

They talked me through what I needed to know and ask when it came to purchasing a property, how much money on average it would cost and examples. They didn't ask for too many personal details either which I found really reassuring.

Would recommend very much, Trevor and Alex were great and incredibly kind and helpful. Keep up the great work!

30 May 2021
Unprompted review
Rated 5 out of 5 stars

I was totally clueless…

I was totally clueless as a person thinking about the journey to become a first time buyer. I arranged a chat with one of Kettel's experts and it was such an informative and helpful 20 minutes! My advisor Trever was amazing. I feel so much better equipped now to deal with getting on the property ladder, and I have realistic expectations and know where to begin. I've been recommending them to all of my friends.

26 May 2021
Unprompted review
Rated 5 out of 5 stars

Trememndous service that you will want to tell all your friends about

I spoke to a lovely guy called Trevor who was way more knowledgeable than I was in the UK property market and literally helped me revise a plan to get on the property leader within my desired timeframe. When the time comes to getting my mortgage, I will definitely be speaking to them again to make the magic happen!

28 April 2021
Unprompted review
Rated 4 out of 5 stars

Helpful and friendly advisors

I had a free chat with someone over the phone, you can book an appointment to suit you and they can run through some possible options and the house buying process, which I found useful as a first time buyer, unfamiliar with what to do :)

24 April 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! I know nothing about buying a place, and Alex was brilliant at explaining each step to me, very clearly and effectively! Thank you for answering my questions, your patience and empowering me to next this next step in life!

23 April 2021
Unprompted review
Rated 5 out of 5 stars

Will use for next house

Good value. No hard sell, advice from helpful people, and useful free property reports, and quick connections to good mortgage brokers, solicitors, conveyancer etc. Alex was very friendly.

19 April 2021
Unprompted review
Rated 5 out of 5 stars

Super helpful

I think these guys are great. So helpful to have someone to explain some of the steps around starting to look for a first home, in a clear, practical and thoughtful way!

17 April 2021
Unprompted review
Rated 5 out of 5 stars

Really informative and helpful

Had a phone call with Trevor who was extremely knoweldgeable and had lots of information on hand about the different buying routes that could be suitable for me. All of my questions were answered and I felt I could really trust the advice and information I was given. A follow up email was promptly sent after the phone call which had information on everything we had spoken about broken down into bullet points. Very positive experience so far.

16 April 2021
Unprompted review
Rated 5 out of 5 stars

kind, friendly and useful information

I spoke to Trevor who was very helpful and went through everything and made sure I understood all what was being presented.

He took his time and even sent me a follow up email with all that we discussed so I can archive to look at I the future

thank you very much

16 April 2021
Unprompted review
Rated 5 out of 5 stars

It's a good on-ramp

It's a good on-ramp to getting a mortgage. I spoke with a nice and knowledgable person on the phone, got introduced to a broker and got real-estate reports on the areas I'm looking in.

14 April 2021
Unprompted review
Rated 5 out of 5 stars

Great experience - would highly recommend to other first time buyers!

I had a phone call with Trevor and it was so incredibly helpful. He was so knowledgable about the property buying process, answered all of my questions with ease and helped fill a lot of gaps in my knowledge. He then followed up swiftly with extra links & docs to help me in the stages that I was at with my house search. I would recommend Kettel to any first time buyer trying to get to grips with the process!

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic FREE advice with no 'hard sell' or pressure. Will be recommending to friends

I was skeptical of utilizing a free service that was in a start up phase thinking I'd be talked into a 'hard sell'. I'm a first time buyer and a bit clueless about it all bar what I could google and garner from friends. Trevor was the advisor I was linked with. He arranged a call via email and called me promptly as arranged. He explored where I was in the process and what I wanted to know and provided really clear advice about accessing independent conveyancers and getting adequate surveys for the type of house I was buying. Trevor subsequently sent through an analysis of the area (all free) so I could get a better idea of the area I was buying in. He also provided links to recommended partners but at no stage did I feel pressured to undertake their services. All the time Trevor was responsive to email and checked in to see if I had any more questions. Overall a great service and I will be recommending to friends to use them if buying a house.

7 April 2021
Unprompted review
Rated 5 out of 5 stars

Great for first time buyers!

As a first time buyers, I didn’t really know what to do after saving my deposit. Spoke with a Kettel guide and they were super helpful. They recommended a great mortgage broker and gave me a bunch of tips and tricks for when I’m searching for my new place. Great experience.

6 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look