Kesseler Kitchens Reviews 

85
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to provide excellent design ideas and guidance without being pushy. Reviewers frequently mention the personalized service, with designers taking time to understand visions and tailor solutions, ensuring a smooth process from start to finish. The fitting teams are also commended for their skill, attention to detail, and tidiness, contributing to a high-quality installation. The quality of the products, including kitchens, units, and appliances, is consistently described as excellent, solid, and built to last. Customers are delighted with the resulting kitchens, often noting their beautiful appearance, functionality, and how they exceed expectations. The overall experience is frequently highlighted as outstanding, with many recommending the company for its exceptional service and workmanship.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the exceptional care and... See more

Quality

People report positive experiences with quality, consistently praising the high-quality products and... See more

Product

Clients share positive opinions on product quality, with many expressing delight and satisfaction with their... See more

User experience

Consumers find the user experience to be positive, with many describing it as excellent and fantastic from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard and team truly deliver on their promises - from designs all the way through to fitting and commisioning. They have a great eye for detail and are always willing to go the extra mile. We now h... See more

Company replied

Rated 5 out of 5 stars

Our kitchen was the centre piece to a large rear house extension and having discussed the project with Daniel at Kessler in Tring we felt very comfortable working with him. Daniel visited site numero... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with our new Kesseler kitchen! Right from the outset Barry in VW was welcoming and helpful, and we felt he worked hard to understand what we were looking for and our preferences... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a Neff Steam Oven (N90) an Neff Induction Hob (N70) from the amazing Jamie at Kesseler Kitchen. He was very knowledable and enthusiastic about the products and patiently explaine... See more

Company replied


Company details

  1. Kitchen Furniture Store
  2. Kitchen Remodeler

Written by the company

At Kesseler, we combine elegance with individuality to create unique, uplifting spaces in forever homes. Whether your style is modern or traditional, you’ll be inspired by the breadth of our range. Our expert designers work hand in hand with you to bring your vision to life, from bespoke cabinetry to selecting features, worktops and appliances. With an unrivalled paint service offering the ultimate in colour customisation and precision craftsmanship, a Kesseler kitchen will always reflect your unique style. Understanding the complexities of major renovations, we collaborate seamlessly with architects and builders to ensure every detail meets your exacting standards. Our kitchens are designed for both beauty and strength. Thanks to our patented Fortis joint system, you can enjoy unparalleled build quality, backed by a lifetime guarantee. At Kesseler, we craft spaces where elegance meets individuality. Spaces that are made to last a lifetime, just like the moments they’re built for. Discover the Kesseler difference today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Still loving my kitchen over 2 years…

Still loving my kitchen over 2 years on! Would highly recommend

24 September 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Paul,

Thank you for your feedback. It’s wonderful to hear that you’re still loving your Kesseler kitchen. Your recommendation means so much to us.

If there’s anything we can assist with in the future, please don’t hesitate to get in touch.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Fantastic Experience and Exceptional Quality – Highly Recommend Kesseler!

We recently had our kitchen completely ripped out and refitted, and Kesseler made the entire process an absolute success. From start to finish, their professionalism, attention to detail, and commitment to quality truly stood out.

The design they produced was incredible—it maximized the space we had while delivering exactly the kitchen we had envisioned. Throughout the decision-making process, the Kesseler team was patient, helpful, and full of creative ideas, offering thoughtful proposals and alternatives to ensure we stayed within our budget.

Their recommendation for the carpentry team that installed the kitchen was equally first-class. The team handled the challenges of working in our Grade II listed building with remarkable skill, seamlessly incorporating the design into a space that’s far from square. They even coordinated beautifully with Kesseler to resolve tricky details, such as appliance maintenance access, making sure everything was perfect.

What impressed us most was their ability to meet tight deadlines. Despite confirming our order just before Christmas, Kesseler ensured the kitchen was completed in time for us to celebrate the holidays in our stunning new space. The installation team went above and beyond, working hard and late to fulfil this commitment.

The follow-up and aftercare have also been exceptional, further showcasing the high standards that Kesseler deserves to be known for.

We couldn’t be happier with the result and cannot recommend Kesseler highly enough. If you’re looking for a team that delivers on quality, professionalism, and customer care, look no further than Kesseler. They’ve truly transformed our home!

9 December 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear David,

Thank you for your review. We’re thrilled to hear how the team helped bring your vision to life and ensured the process was smooth, even with the unique challenges of your Grade II listed building.

It’s wonderful to know you’re happy with the design, installation and aftercare. Hearing how pleased you are with your new kitchen is incredibly rewarding for the team.

Wishing you many happy moments in your transformed home. If there’s anything more we can assist with, please don’t hesitate to get in touch.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Great team, quality product and delivery

Great team, with so much experience, they added loads of value in the design stage, quality product, excellent delivery on time. I couldn’t be happier with my new kitchen/diner/utility/family lounge area. Thank you.

24 March 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Paul,

Thank you for your review. We’re so pleased to hear you were impressed with the team’s expertise and the quality of our product.

It’s wonderful to know you’re delighted with the results. Wishing you many happy moments in your new kitchen and living area.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Kesseler, providing luxury and design to any home…

From the design through to aftercare, the team at Kesseler made our kitchen dreams come true. We found the designs more professional and provided a different layout to what we had seen previously. We love our new kitchen, the quality is superb and their aftercare has been thorough to ensure we are happy. I would highly recommend Kesseler if you are considering a new kitchen.

24 December 2024
Unprompted review
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Reply from Kesseler Kitchens

Thank you for your review. We’re so pleased to hear how much you love your new kitchen and that the team supported you throughout the process.

Your recommendation means a lot to us. If there’s anything more we can assist with, please don’t hesitate to get in touch.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Highly Recommend Using Kesseler Kitchens

In our first meeting Richard made helpful suggestions which resulted in our dream kitchen. The process couldn’t have been easier. Once agreed we were given a detailed work schedule which was kept to and the kitchen was finished on time. And it looks amazing. We keep finding little features which we had forgotten about. Needless to say we are delighted with the end result.

2 December 2024
Unprompted review
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Reply from Kesseler Kitchens

Thank you for your review. We’re so pleased to hear how Richard’s suggestions helped bring your dream kitchen to life.

It’s great to know that the detailed work schedule was followed, and we’re thrilled you’re delighted with the finished kitchen.

If there’s anything more we can assist with, please don’t hesitate to get in touch.

Kind regards,
Kesseler

Rated 5 out of 5 stars

Dream kitchen

Kesseler kitchens have made the new kitchen experience a joy. From initial design brief to finished installation. Their knowledge and our desires came together to create our dream kitchen. Always available to answer and help with queries along the way. The quality is wonderful. We are very happy we chose Kesseler kitchens and would recommend them

7 October 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Karen,

Thank you for your wonderful review. We’re delighted to hear that your experience with Kesseler was such a positive one, from the initial design brief to the finished installation.

It’s great to know that our team’s expertise and your vision came together to create a kitchen you’re so happy with.

We truly appreciate your recommendation and hope your kitchen continues to bring you joy for years to come.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Lovely people to work with

Lovely people to work with, it was just a small project but they really looked after us.

21 March 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Kevin,

Thank you for your kind words. We’re so pleased to hear that you felt well looked after. It was a pleasure to work with you.

If there’s anything more we can assist with in the future, please don’t hesitate to reach out.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

A tremendous thank you to Daniel from…

A tremendous thank you to Daniel from Kessler kitchens Tring help us plan our kitchen. we were only going to get our kitchen done and bathroom but DSG installations ended up renovating our whole house. We are over the moon with the finished. House couldn’t ask for a better builder Dan (DSG INSTALLATIONS) and his team were amazing every aspect of the work was done to a high standard Can’t recommend Dan and his team once again a tremendous job thank you. It has changed our lives and put a big smile on our faces. Thank you.
Mr phill waters

3 June 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Mr Waters,

Thank you for your kind review. We’re so pleased to hear how Daniel from Kesseler Tring supported you with your kitchen project and how this led to a full home renovation with DSG Installations.

It’s fantastic to know that you’re happy with the work and that Dan and his team delivered everything to such a high standard.

We’re delighted to have been part of your home transformation. If there’s anything more we can help with, please don’t hesitate to get in touch.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Doubling my kitchen storage

My lovely new kitchen was a result of spotting a quality showroom - Kesseler in Tring High Street. I just had to go in to enquire about a brochure but instead Daniel answered all my initial questions & I made a definite decision to choose this company. There was no hard sell but it was obvious Daniel knew his trade and the quality of the units spoke for themselves. Daniel made an appointment to see my existing kitchen & listen to my requirements & within days I had a picture of what the end result would look like. Thoughtful design gave me numerous additional units resulting in the creation of a streamlined, smart new kitchen.
Dan (DSG) installed the units & new white goods. He proved to be a master fitter and craftsman who took tremendous pride in his work. The work was completed quickly & efficiently with necessary changes undertaken effectively & professionally.
I have nothing but praise & thanks for such excellent teamwork.

7 October 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Penny,

Thank you for your lovely review. We’re so pleased to hear how your visit to our Tring showroom turned into the start of your kitchen journey with us.

It’s wonderful that Daniel’s expertise and the quality of our units made such a positive impression and that the design process created a space perfectly suited to your needs. We’re equally delighted to know that the installation was completed with care and precision.

We truly appreciate your kind words and we’re thrilled that you’re so happy with the result. If there’s anything more we can help with, please don’t hesitate to get in touch.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Our kitchen was installed in October…

Our kitchen was installed in October 2024
Laura and Dan from the Odiham branch were very responsive and accommodating to all our issues of which we had many due to problems with our builders.
From the initial design brief to the final snagging, they were both engaging and suppportive. This played out particularly when our large porcelain worktop was damaged (from the manufacturer). Both Laura and Dan took control of the situation immediately. And throughout the whole process they were both patient and willing to address any issues.
Big thanks must also go to Craig the kitchen fitter, who had to come out sometimes on Sundays to complete the fitting and worked around the many delays we had due to other workmen.

1 October 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Wallis,

Thank you for your kind words and for sharing your experience with Kesseler. It’s wonderful to hear how Laura, Dan and Craig supported you throughout your kitchen project, especially given the challenges you faced with your builders and worktop.

We’re so pleased they could help resolve any issues swiftly and with care, ensuring the process remained as smooth as possible for you. Their dedication and patience truly reflect the values we strive for at Kesseler.

We hope your kitchen brings you joy for many years to come. If there’s anything else we can assist with, please don’t hesitate to get in touch.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Exceptional service from Kesseler.

From the initial design meeting and visit to the Kesseler showroom to choose finishes, to the delivery of the units to site, the process went very smoothly with exceptional service from Richard Hewitt throughout the entire process.

6 March 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Gary,

Thank you for your fantastic review. We're so pleased to hear that everything went smoothly and that Richard provided exceptional service throughout.

If there’s anything more we can help with, please don’t hesitate to reach out.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Amazing kitchen

Dajana offered fantastic service, she listened carefully to what was important to us and offered expert suggestions and options. It is clear she has a lot of experience in kitchen design and was hugely responsive and patient throughout our design. I am thrilled with our new kitchen from Kessler Market Harborough, great quality and exceptional service. Thank you!

1 October 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Luke,

Thank you for sharing your experience. We’re delighted to hear how much you enjoyed working with Dajana. It’s wonderful to know her guidance helped bring your vision to life.

Wishing you many memorable moments in your beautiful new kitchen.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Beautiful job

Beautiful job. Very friendly fitters. Easy from start to finish and at a great price.

14 October 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Tom,

Thank you so much for your feedback. We’re delighted to hear that you had such a positive experience with Kesseler, and we hope your kitchen brings you joy for many years to come.

If there’s anything we can assist with in the future, please don’t hesitate to reach out.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Currently getting a new design done for…

Currently getting a new design done for my new home! They’ve been so great. I used them before but a different showroom and was worried about having a different designed but they have been amazing again. Wouldn’t go anywhere else

15 November 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Christopher,

Thank you for sharing your experience. We’re thrilled to hear that you’ve returned to Kesseler for your new home and that our team has impressed you once again. Your trust means the world to us, and we’re delighted to have exceeded your expectations. We look forward to seeing your new kitchen come to life and hope it brings you many years of joy.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Incredible team at HQ

Incredible team at HQ, we dealt with richard and couldn't recommend him highly enough!

1 November 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear James,

Many thanks for the feedback. So pleased to hear that you had such a great experience with Richard. We will pass this onto him. We hope you enjoy your Kesseler kitchen for many years to come.

Kind Regards,
Kesseler

Rated 1 out of 5 stars

I am really disappointed that I have…

I am really disappointed that I have not had a response to my previous review regarding my dreadful experience with Kesseler North Hampshire in Odiham. I also submitted a formal complaint to both the Odiham branch and Head Office, they have tried to reasons themselves out of all responsibility for their catalogue of disasters but have not offered me any compensation for this and are still chasing for the last payment from a £90k valued kitchen. After the huge inconvenience and compromises we've had to do down to bad design and installation, I would expect something from you. This is still going on with Kesseler Odiham branch who are not recognising what they have put us through since 14th May and I am shocked that Kesseler themselves have not even responded. Surely they should be concerned when they are receiving bad reviews on their franchises.

11 November 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Nikki,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met expectations, and we understand how frustrating this must have been for you.

We appreciate that you have contacted both the North Hampshire franchise and Head Office in writing, and we are in discussions with North Hampshire to fully review the circumstances.

Thank you for bringing this to our attention, and we appreciate your patience as we work towards resolving this matter.

Kind Regards,
Kesseler

Rated 1 out of 5 stars

Popped into Odiham showroom to browse…

Popped into Odiham showroom to browse as my wife and I liked the idea of a British made kitchen, only to be ushered out by one of your designers as he was with a client. Without even a backward glance he turned and almost shouted over his shoulder that I should make an appointment. Why would I make an appointment if I haven’t even had chance to browse the kitchens on show. Needless to say he has lost the opportunity to design for the three houses we are building and I would suggest that your designers would benefit from some hospitality training if the experience I had is your norm. Happy to go elsewhere thank you.

5 November 2024
Unprompted review
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Reply from Kesseler Kitchens

Dear Mr Nutbeen,

Thank you for sharing your feedback about your recent experience with our North Hampshire franchise. At Kesseler, we are committed to delivering an exceptional standard of service across all of our locations, and I’m truly sorry to hear that your experience did not meet those expectations.

We take all customer feedback seriously, and I assure you that we will be addressing your concerns with the franchise team to ensure that your feedback helps improve our service moving forward.

In the meantime, if there is anything we can do to directly assist you, please don’t hesitate to let us know.

Kind Regards,
Kesseler

Rated 5 out of 5 stars

Absolutely in love with our new…

Absolutely in love with our new kitchen, if you want a solid British Kitchen with a quality installation you won't be disappointed. Highly recommended from design to aftercare we are delighted

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Market Harborough Kesseler tesm

Dajana and Zoe at the Market Harborough shop are a great team. Dajana’s design worked well and she agreed with the colour scheme of our choice to achieve the look we wanted. The kitchen cupboards, ceramic worktops & splash back are all of an excellent standard. Dan the kitchen fitter was great. The electrical work and everything was coordinated around the kitchen fitting. We love our new kitchen - totally different look but it works!
Alan and Paula

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with our new kitchen

Richard, at the factory showroom, designed our kitchen and managed the project very well; he kept it to the schedule, kept us informed and provided excellent aftercare. He made choosing features and making design decisions a lot easier than we had anticipated. The team members were pleasant, polite and efficient. We are very pleased with the work, including high quality cupboards, work tops and other features.

4 September 2024
Unprompted review

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