Kershkicks Reviews 

279
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the genuine and high-quality products, often noting items are exactly as described and in perfect condition. Many highlight the fast and reliable delivery service, with items arriving quickly and well-packaged. The staff are frequently described as friendly, helpful, and knowledgeable, contributing to a positive experience, and customers appreciate the competitive and fair pricing. However, some people mentioned issues with order fulfillment, including significant delays, packages not being shipped, or discrepancies between advertised and actual delivery times. A few customers also reported difficulties reaching customer service, with emails regarding order problems often going unanswered.

What people talk about most

Product

Customers had positive experiences with product quality, often praising items as genuine, authentic, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers reporting positive outcomes,... See more

Price

Reviewers mention positive feedback about price, often finding great deals and bargains on items, including... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely first class !! Found kershkicks at Christmas now onto my fourth order for my grandson he loves the fact that I order and pay of course lol .. and he’s get to pop into town and collect . Onl... See more

Company replied

Rated 4 out of 5 stars

Excellent customer service, I had a issue with the courier company, Sarah resolved this for me quickly, her communication skills are high standard and quickly put me at ease, excellent people to deal... See more

Company replied

Rated 5 out of 5 stars

Have bought multiple items from Kershkicks on eBay livestreams. Host Callum, always engaging and describes and shows the products clearly on screen and responds to buyers queries realtime or follows... See more

Company replied

Rated 5 out of 5 stars

Purchased a pair of yeezy boost trainers for my daughter in October as a christmas gift. Christmas day and the shoes were too small. Email sent to returns at Kerschkicks and had a reply promptly. Was... See more

Company replied


Company details

Written by the company

KershKicks, founded by brothers Sam and Ben Kersh in August 2019, is a premier Buy-Sell-Trade sneaker store with locations in Manchester’s Northern Quarter, Liverpool, and Glasgow's Italian Centre. Today, KershKicks has become a key player in the UK's sneaker and streetwear scene, known for its carefully curated, 100% authentic range of rare and exclusive sneakers. Catering to a loyal customer base, including Premier League footballers and UK rappers, KershKicks offers a unique shopping experience for sneaker enthusiasts. Whether you're looking to buy, sell, or trade sneakers, their expert team is dedicated to helping you find the perfect pair from their extensive collection.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(279)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My trainers came on time and in good…

My trainers came on time and in good condition

15 October 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the review! Glad to hear everything arrived on time and in good condition — really appreciate it 😊

Rated 5 out of 5 stars

The time it took to arrive was very…

The time it took to arrive was very quick and the shoes came in perfect condition

14 October 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the great feedback! Glad to hear everything arrived quickly and in perfect condition — really appreciate it 😊

Rated 5 out of 5 stars

quick delivery and got the shoes at a…

quick delivery and got the shoes at a discounted price.

8 October 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the review! Glad to hear the delivery was quick and you got a great deal — really appreciate it 😊

Rated 5 out of 5 stars

some boys in glasgow store

some boys in glasgow store

7 October 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the review! Glad you had a good experience in our Glasgow store — really appreciate it 😊

Rated 5 out of 5 stars

Fast shipping for nice exclusive items…

Fast shipping for nice exclusive items will shop again

1 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the great review! Really glad you were happy with the fast shipping and exclusive items — we appreciate your support and look forward to seeing you again 😊

Rated 5 out of 5 stars

Easy, fast, affordable

Ordered my asics on Monday arrived Wednesday. Can’t fault the service and a great price. Will definitely use them again 🙌 thanks kershkicks very happy.

3 September 2025
Unprompted review
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Reply from Kershkicks

Thanks for the brilliant review! Delighted to hear everything was quick and you were happy with the price — we really appreciate the support and look forward to seeing you again 🙌

Rated 5 out of 5 stars

Faultless Experience

The only place I could find the shoes I was looking for in my size, they arrived very quickly and in perfect condition. Very pleased and would definitely recommend.

30 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks so much for the amazing review! We’re really glad we could help you find the right pair and that everything arrived quickly and in perfect condition — truly appreciate the recommendation 😊

Rated 5 out of 5 stars

Great service

Great service - great experience in store!

19 June 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks so much for the great feedback! We’re really glad you had a positive in-store experience 😊

Rated 5 out of 5 stars

Genuine Labubu Have a Seat

Super quick delivery, genuine Labubu, very happy, thank you

29 August 2025
Unprompted review
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Reply from Kershkicks

Thanks so much for your kind review! Delighted to hear you were happy with the quick delivery and your Labubu — really appreciate it 😊

Rated 5 out of 5 stars

Genuine Labubu

Genuine Labubu, also not overpriced. Happy with my purchase.

27 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks so much for the review! Glad to hear you’re happy with your Labubu and the price — really appreciate your support 😊

Rated 5 out of 5 stars

Great service and staff have great…

Great service and staff have great knowledge. Helped me in my decision making very happy with my monarchs. I'll definitely be back

22 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the great feedback! Really glad the team could help you choose and that you’re happy with your Monarchs — see you again soon 🙌

Rated 5 out of 5 stars

Great customer service

Great customer service , very polite and friendly , would highly recommend to come shop here to friends ,family and others

21 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks so much for the lovely review! We really appreciate the recommendation and are glad you had such a positive experience 😊

Rated 5 out of 5 stars

The service in the Glasgow store is…

The service in the Glasgow store is brilliant they always help me find what I need

20 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks a lot for the kind words! Great to hear the Glasgow team always looks after you — really appreciate your continued support 🙌

Rated 5 out of 5 stars

Quick delivery and genuine item being…

Quick delivery and genuine item being sent i ordered an exciting macaron labubu and I'm pleased with this

19 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the great review! Glad to hear the delivery was quick and you’re happy with your item — really appreciate the support 😊

Rated 5 out of 5 stars

Easy transaction and super fast…

Easy transaction and super fast delivery. 100% authentic, really happy with purchase

19 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks so much for the kind feedback! Delighted to hear you were happy with the delivery and your purchase — really appreciate your support 🙏

Rated 5 out of 5 stars

Glasgow store 10/10

Went into the Glasgow store guys were really helpful and help me order from another store will defo be back

16 August 2025
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks so much for the great review! Really glad the Glasgow team could help you out — we look forward to seeing you again 🙌

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