Attempted to return these mediocre products that don't do what they claim. However, the company makes it almost impossible. They provide a return label with the wrong address and the customer service... See more
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If give a zero if they had it. I spent hundreds of dollars on their products tried two different lines and both were not good. My hair had no volume nor did it help with shredding/thinning. I told the... See more
Ordered the gloss absolu glaze spray and received a used open jar of hair scrub for oily hair! Totally disgusted. Contacted customer service and after sending required photos of the gross, used jar,... See more
honestly really incredible. not happy the oleo relax has been discontinued, brought back and tempered with but the products are increidble and this is coming from an older gentleman with severe allerg... See more
1.6
Bad
41 reviews
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Kerastase products saved my hair online shopping sucks
Kerastase products saved my hair!
But as much as I love their shampoo, oil and etc I do HATE buying online from them. I will not say anything about shipping cause when it’s delayed - I mean , it’s not their fault BUT 1 week to 10 days to process an order? Really???!!!! 1 week to put 2 bottles in a box?
Thank You
P.S. The site sucks too, it keeps me login in and out while browsing through and at the end at checkout even if I log in, it runs me as a guest customer. Conclusion after 4 orders ...3 as a guest( thank you site) and 1 finally on my acct
22 January 2021
Unprompted review
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