I'll describe my experience with the store itself rather than the products they sell. I'm very pleased with how quickly the products arrive after placing my order. So far, all packages have arrived... See more
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Kentfaith provides you with professional photography accessories: camera tripods, dslr backpacks, flash, microphones, lens filters, adapter for better photography.
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Great Tripod and Gimbal Head
The tripod I ordered along with the Gimbal head have been great and reliable. I have had these items for over 6 months now and am a wildlife photographer so they're used outside in all conditions.
Delivery was quick and on time and I'll probably order from KentFaith again.

Reply from Kentfaith
Delivery takes weeks and cancellation isn't an option
They pretend like a UK company or at least like they have a branch in the UK but they ship products from China. A tripod they sell for £99 and take weeks to deliver is sold for £80 on Amazon UK and delivered next day. The same tripod. Moreover, they don’t respond to emails for cancellation once the order has been placed, so you can't exercise your statutory cancellation right, and have to wait for a tripod that costed you 20% more than it should. MY RESPONSE TO THEIR REPLY: I paid £8.99 for express delivery (which was supposed to take 2-3 days). It's been a week since I ordered, and still I don't have my tripod. On Monday I contacted themn by email, and they promised to refund £20 difference and deliver the tripod in 2-3 days. Today is the third day. Still no tripod and no refund. There is no possibility to track the item either. Item status shows "In processing, updates coming soon" since I ordered a week ago. FINAL UPDATE: I ordered on 12/03, paying £8.99 for express delivery (2-3 days). 10 days later, today I received the tripod. They also refunded the £20. Overall, had I bought it on Amazon, I could have gotten this exact same tripod at £2 cheaper and 9 days earlier with no headache. Also note that it’s a Chinese company with Chinese morals. Their excuse was "our system took your email address for your postal address. That's why delivery delayed".

Reply from Kentfaith
Great value for money
Products are well made and shipping is fast. Prices are excellent for the quality of products they sell.

Reply from Kentfaith
Kentfaith carbon fibre Tripod - excellent value for money
I purchased a Kentfaith Tripod - carbon fibre with a video head. It is really excellent, and really good value for money. Generally well-made and fairly light. Excellent communication on the part of Kentfaith, so I knew at each stage of the purchasing/delivery process what was happening, and delivery was speedy. Very satisfied!

Reply from Kentfaith
Great product and fast shipping
Great product and fast shipping. I love the tripod. Very sturdy and easy to use. I do find myself using the monopole more often than I expected I would. Will buy from this company again as need arises.

Reply from Kentfaith
Highly recommend
Great service! Tripod arrived on time and quickly, good value for money, nice bit of kit!

Reply from Kentfaith
I bought tripod and x2 batteries and I…
I bought tripod and x2 batteries and I have to say I’m very impressed! Fast delivery and great quality. Thank you!!!

Reply from Kentfaith
Excellent quality products
Excellent quality products, reasonably priced, timely delivery, no complaints.

Reply from Kentfaith
Excellent product and great seller…
Excellent product and great seller experience. Got a tripod and a backpack for all my photo gear and drones. Couldn't ask for anything better at this price point.

Reply from Kentfaith
I trust Kent Faith
I made a mistake in ordering and they made it right - immediately! That’s what I call customer service. Thank you.

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Reply from Kentfaith
The products are second to none.
The products are second to none. The service is stellar.

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Reply from Kentfaith
The K&F ND2-400 filter is great
The K&F ND2-400 filter is an excellent product with very high quality.Excellent results in photography, beautifully packaged, and very professional.

Reply from Kentfaith
Ordered wrong set of filters (my…
Ordered wrong set of filters (my mistake) but the change and refund of money was done without any issues or delay

Reply from Kentfaith
Great products and great value
Great products and great value. Kentfaith products offer exceptional quality for a very modest price. I highly recommend them!

Reply from Kentfaith
Filters were well-constructed
Filters were well-constructed, very easy to use, and versatile. Very pleased with my results!

Reply from Kentfaith
Really impressed with the K&F Concept…
Really impressed with the K&F Concept ND and Black Mist filters. The build quality is solid and both filters give a great cinematic look. ND controls light perfectly and the Black Mist adds a nice soft glow without ruining sharpness. Great value for the price

Reply from Kentfaith
Works great!
Only have one product but it works great and it’s sleek and smooth.

Reply from Kentfaith
Excellent Quality and Fast Delivery
I had a very positive experience with K&F Concept. The products show excellent build quality and attention to detail, offering great value for photographers and filmmakers. The ordering process was smooth and the delivery was very fast. Overall, a reliable brand with high-quality gear and efficient service. Highly recommended.

Reply from Kentfaith
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