Kentfaith Reviews 

2,958
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 242 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and robust build, often highlighting items like tripods and filters that offer great value for money. Many people appreciate the wide range of useful photography equipment available, finding it reliably built and effective at competitive prices. The ordering process is frequently described as smooth and easy, with many consumers reporting fast and prompt delivery. However, some customers noted issues with product quality, with items not working as expected or not matching advertised specifications. A few other people also felt that delivery could be problematic, citing slow shipping, tracking confusion, or receiving damaged packages. Additionally, some reviewers were not happy with the return process, describing it as difficult, expensive, or predatory, especially for faulty goods.

What people talk about most

Product

Users describe positive interactions with product, highlighting great prices and well-designed items that... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent build and impressive... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be well-priced, affordable,... See more

Order

People report ambiguous experiences with order, with some customers praising the smooth ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'll describe my experience with the store itself rather than the products they sell. I'm very pleased with how quickly the products arrive after placing my order. So far, all packages have arrived... See more

Rated 5 out of 5 stars

I purchased the 68''/1.7m Carbon Fiber Tripod Professional Camera Tripod Capacity 16KG/35.2lbs with 36mm Metal Ball Head Load X284C4+BH-36. This is a really well constructed tripod, with super sturdy... See more

Rated 5 out of 5 stars

Kentfaith seems to me to be a company who has the budget minded consumer in mind, such as myself. In the past several years I have purchased a tripod and different filters and have been very satisfie... See more

Rated 5 out of 5 stars

Kentfaith products are awesome: well built, solid, reliable and well priced. There's plenty of useful filters, adapters, batteries and all sort of photography equipment which you can rely on to improv... See more


Company details

  1. Photo Shop
  2. Electronics Store

Written by the company

Kentfaith provides you with professional photography accessories: camera tripods, dslr backpacks, flash, microphones, lens filters, adapter for better photography.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,958)

331 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Tripod and Gimbal Head

The tripod I ordered along with the Gimbal head have been great and reliable. I have had these items for over 6 months now and am a wildlife photographer so they're used outside in all conditions.
Delivery was quick and on time and I'll probably order from KentFaith again.

12 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 1 out of 5 stars

Delivery takes weeks and cancellation isn't an option

They pretend like a UK company or at least like they have a branch in the UK but they ship products from China. A tripod they sell for £99 and take weeks to deliver is sold for £80 on Amazon UK and delivered next day. The same tripod. Moreover, they don’t respond to emails for cancellation once the order has been placed, so you can't exercise your statutory cancellation right, and have to wait for a tripod that costed you 20% more than it should. MY RESPONSE TO THEIR REPLY: I paid £8.99 for express delivery (which was supposed to take 2-3 days). It's been a week since I ordered, and still I don't have my tripod. On Monday I contacted themn by email, and they promised to refund £20 difference and deliver the tripod in 2-3 days. Today is the third day. Still no tripod and no refund. There is no possibility to track the item either. Item status shows "In processing, updates coming soon" since I ordered a week ago. FINAL UPDATE: I ordered on 12/03, paying £8.99 for express delivery (2-3 days). 10 days later, today I received the tripod. They also refunded the £20. Overall, had I bought it on Amazon, I could have gotten this exact same tripod at £2 cheaper and 9 days earlier with no headache. Also note that it’s a Chinese company with Chinese morals. Their excuse was "our system took your email address for your postal address. That's why delivery delayed".

12 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear Customer,
Your tripod will be shipped from the UK, with a delivery time of 2–3 working days.
Regarding the price difference on the platform, we will be happy to refund you the corresponding amount.
We are always committed to providing our customers with the best shopping experience.
We value your satisfaction greatly and hope to find a suitable solution for you.
Please contact our dedicated customer service team at gearfocus@kentfaith.com.
We promise to resolve this matter promptly and do our utmost to meet your needs.
Best regards,
Kentfaith

Rated 5 out of 5 stars

Great value for money

Products are well made and shipping is fast. Prices are excellent for the quality of products they sell.

12 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Kentfaith carbon fibre Tripod - excellent value for money

I purchased a Kentfaith Tripod - carbon fibre with a video head. It is really excellent, and really good value for money. Generally well-made and fairly light. Excellent communication on the part of Kentfaith, so I knew at each stage of the purchasing/delivery process what was happening, and delivery was speedy. Very satisfied!

13 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Great product and fast shipping

Great product and fast shipping. I love the tripod. Very sturdy and easy to use. I do find myself using the monopole more often than I expected I would. Will buy from this company again as need arises.

6 January 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Highly recommend

Great service! Tripod arrived on time and quickly, good value for money, nice bit of kit!

13 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

I bought tripod and x2 batteries and I…

I bought tripod and x2 batteries and I have to say I’m very impressed! Fast delivery and great quality. Thank you!!!

13 February 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products, reasonably priced, timely delivery, no complaints.

11 December 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Excellent product and great seller…

Excellent product and great seller experience. Got a tripod and a backpack for all my photo gear and drones. Couldn't ask for anything better at this price point.

10 October 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

I trust Kent Faith

I made a mistake in ordering and they made it right - immediately! That’s what I call customer service. Thank you.

9 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear Customer:

Thank you for sharing your pleasant experience with Kentfaith!

We are delighted that our team was able to assist you with the order modification process promptly and efficiently. Your satisfaction is our top priority, and we are pleased to provide you with a smooth shopping experience.

As our valued customer, we cordially invite you to join our Membership Rewards Program and enjoy exclusive benefits: earn points with every purchase and redeem them for discounts on your next purchase. Follow us to stay updated on exciting promotions!

Visit our store: https://www.kentfaith.com/membership

Thank you again for your trust and referral! We look forward to your next visit and bringing you even more surprises!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Nd filter

Quick, excellent quality of the product in a budget

12 March 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

The products are second to none.

The products are second to none. The service is stellar.

10 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

I love their tripod

I love their tripod, its good quality.

9 October 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

The K&F ND2-400 filter is great

The K&F ND2-400 filter is an excellent product with very high quality.Excellent results in photography, beautifully packaged, and very professional.

9 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Ordered wrong set of filters (my…

Ordered wrong set of filters (my mistake) but the change and refund of money was done without any issues or delay

16 May 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear Customer:

Thank you for sharing your pleasant experience with Kentfaith!

We are delighted that our team was able to assist you with the refund process promptly and efficiently. Your satisfaction is our top priority, and we are pleased to provide you with a smooth shopping experience.

As our valued customer, we cordially invite you to join our Membership Rewards Program and enjoy exclusive benefits: earn points with every purchase and redeem them for discounts on your next purchase. Follow us to stay updated on exciting promotions!

Visit our store: https://www.kentfaith.com/membership

Thank you again for your trust and referral! We look forward to your next visit and bringing you even more surprises!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Great products and great value

Great products and great value. Kentfaith products offer exceptional quality for a very modest price. I highly recommend them!

4 February 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Filters were well-constructed

Filters were well-constructed, very easy to use, and versatile. Very pleased with my results!

14 November 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Really impressed with the K&F Concept…

Really impressed with the K&F Concept ND and Black Mist filters. The build quality is solid and both filters give a great cinematic look. ND controls light perfectly and the Black Mist adds a nice soft glow without ruining sharpness. Great value for the price

8 March 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Works great!

Only have one product but it works great and it’s sleek and smooth.

6 March 2026
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

Rated 5 out of 5 stars

Excellent Quality and Fast Delivery

I had a very positive experience with K&F Concept. The products show excellent build quality and attention to detail, offering great value for photographers and filmmakers. The ordering process was smooth and the delivery was very fast. Overall, a reliable brand with high-quality gear and efficient service. Highly recommended.

4 October 2025
Unprompted review
Kentfaith logo

Reply from Kentfaith

Dear customer,

Thank you for sharing your positive experience with Kentfaith! We are delighted that you were satisfied with the quality of our products and our attention to detail – this means a great deal to our team.

Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to offer you high-quality products and even better service in the future. Whether you are planning new photography projects or need professional advice on your equipment, Kentfaith is always there for you.

As a valued customer, we cordially invite you to participate in our bonus program and enjoy exclusive benefits: Collect points with every purchase and redeem them for discounts on your next purchase. Follow us to stay up-to-date on exciting promotions!

Visit our shop: https://www.kentfaith.com/membership

Thank you again for your trust and your recommendation! We look forward to your next visit and to surprising you with more great offers!

Best regards,
Kentfaith Customer Service Team

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