Kennet Water  Reviews 7

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Water Softening Equipment Supplier
  2. Water Filter Supplier

Written by the company

Kennet Water has over 30 years experience in the manufacture of packaged water treatment plant, and products supply to the water trade. We hold a comprehensive stock of water treatment product in our 20,000 square foot warehouse in Newbury, Berkshire and this is regularly re-stocked by shipments from Europe and the USA. Our aim is to offer same day dispatch of orders received in the morning and next day delivery is available to most areas of the UK


Contact info

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service, Helpful & Knowledgable Staff, Massive Stock

Excellent customer service, always friendly and helpful on the phone! Massive warehouse full of competitively priced stock and I'm yet to ask a question they don't know the answer to. What more could you want!

1 September 2022
Unprompted review
Kennet Water  logo

Reply from Kennet Water

Thank you for the excellent review Tom. We are always here to help when you need us.

Rated 5 out of 5 stars

Good range of products at competitive…

Good range of products at competitive prices. Very happy with the help and advice. Jason always helpful, as is Neil their M.D. Keep up the good work!

31 August 2022
Unprompted review
Kennet Water  logo

Reply from Kennet Water

Thank you for the review John always here to help when you need us.

Rated 5 out of 5 stars

We Have dealt with kennet water for…

We Have dealt with kennet water for over 10 years and have had excellent customer service and advice. There warranty and equipment is of high standard and we would not use any other supplier for their range of products

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Always helpful

Always helpful. Goods delivered on time and well packaged. Would recommend this company. Roy Howard

25 July 2022
Unprompted review
Kennet Water  logo

Reply from Kennet Water

Thank you for the review Roy, always here to help when you need us.

Rated 2 out of 5 stars

Not wanting to ruffle any feathers

Not wanting to ruffle any feathers, but you are asking for reviews. Kennet water us trapped in the past and they are finding it very difficult to embrace the future. They are happy treading water, and the team looks deflated.

22 July 2022
Unprompted review
Kennet Water  logo

Reply from Kennet Water

Hello Andy, thank you for your review. We always welcome feedback here at Kennet Water.

Kennet Water has a proud history of providing water treatment products to an extensive list of customers for over 30 years. Our experienced team are extremely motivated, highly trained and provide excellent customer service daily.

The team at Kennet Water embrace change and we are currently working on a series of exciting new projects. This will however be difficult for us to communicate to you, as you are a competitor.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look